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Rock Honda

Fontana, CA

4.7
801 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 801 reviews

October 08, 2024

Fast, no hassles, and no mess oil changes I hate when there are oils spills and there were none ! More

by snatchems
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
Oct 08, 2024 -

Rock Honda responded

We're lucky to have you as a customer, Snatchems. Thank you for supporting Rock Honda!

October 08, 2024

Great experience. Ed did a great job explaining all of the features and highlights of the vehicle. It’s the first time I’ve left a dealership without that horrible f More

by K.Ledesma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed and Eugene
Oct 08, 2024 -

Rock Honda responded

K.Ledesma, we're delighted to hear that Ed and Eugene made your experience at Rock Honda a positive one! It's fantastic to know you left feeling confident in your decision. Thank you for sharing this with us!

October 08, 2024

The customer service was very good! Chris was very helpful and went over everything in detail with me. More

by Arychunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 09, 2024 -

Rock Honda responded

Arychunn, we're delighted to hear that Chris provided you with detailed and helpful service at Rock Honda. Thank you for sharing your experience!

October 07, 2024

I have dealt with Salam and Maria. They are both great. I used a coupon I received by email. More

by Gildey14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam
Oct 07, 2024 -

Rock Honda responded

The team at Rock Honda appreciates your review. Thank you, Gildey14!

October 06, 2024

Huge selection and the process was easy. Everyone was very helpful, especially Mo. He took his time and showed me everything about my car. More

by araceli.e.granados
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Oct 07, 2024 -

Rock Honda responded

Thank you for sharing your experience with us! We're delighted to hear that Mo and the Rock Honda team made the process easy and informative. Enjoy your new car, and let us know if there's anything else we can do for you!

October 06, 2024

One of the most best dealership and customer service is excellent. I was advised time to time when my car will be ready by Nicholas More

by swamiramaiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas very efficient and above par customer service
Oct 07, 2024 -

Rock Honda responded

Swamiramaiya, we're delighted to hear that Nicholas provided excellent service during your visit at Rock Honda. Thank you for sharing your experience with us!

October 06, 2024

Very efficient and professional customer service. Notified about the progress of how much time to fix my car More

by swamiramaiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas a very professional person
Oct 07, 2024 -

Rock Honda responded

Swamiramaiya, we're glad to hear you appreciated the efficient and professional service at Rock Honda. Keeping our customers informed is a top priority for us! Thanks for sharing your experience.

October 06, 2024

The service technician and the mechanics explained the procedure for the recalls. My experience was very pleasant. More

by santosdominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sute
Oct 07, 2024 -

Rock Honda responded

Santosdominguez, we're delighted to hear that our team at Rock Honda made your experience pleasant and informative. Thank you for sharing!

October 05, 2024

Folks were great. The long wait for a service writer is nonsense. Appointment was @0845. I arrived early, 0815, and sat there for 30 minutes before the writer got t More

by olivedrab351
Recommend Dealer
Yes
Employees Worked With
Don't recall
Oct 07, 2024 -

Rock Honda responded

Thank you for sharing your feedback with us. We're glad to hear that overall, your visit was excellent at Rock Honda. We apologize for the wait time and appreciate your patience; we'll certainly look into this matter to improve our service efficiency in the future!

October 05, 2024

Service Advisor ARIF KHAN offered excellent service as always from the time I arrived at the dealer until my car is done. More

by Juli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arif
Oct 07, 2024 -

Rock Honda responded

We're delighted to hear that Arif Khan provided excellent service during your visit to Rock Honda. Thank you for sharing your experience, and we look forward to serving you again!

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