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Rock Honda

Fontana, CA

4.7
801 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 801 reviews

October 19, 2024

Salam was amazing and I would 100% recommend him he was very professional and knowledgeable. More

by Habbak.burs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam Nasla
Oct 21, 2024 -

Rock Honda responded

There is nothing better than a great review. Thanks for giving Rock Honda your business!

October 19, 2024

We love the dealership and a great experience with buying our car and service of getting something done was great. But the service time on servicing our vehicle was ridiculous. I had an appointment at 1:30 ( More

by Kristi
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
I am not sure
Oct 22, 2024 -

Rock Honda responded

Kristi, thank you for sharing your feedback. While I'm glad to hear about the positive aspects of your experience, I apologize for the long wait during your service appointment. We aim to provide timely and efficient service and will address this issue with our team. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you. David Latif - General Manager - dlatif@rockhonda.com

October 18, 2024

Excellent customer service. Accurate promised time. Clean waiting area. Easy to make appointment with reminder More

by Zeena24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MariA
Oct 18, 2024 -

Rock Honda responded

We're delighted to hear you had a great experience with our team at Rock Honda! It's wonderful that the service was timely and convenient for you. Thank you for sharing your feedback, and we look forward to seeing you again!

October 18, 2024

Chris, my service writer has always been exceptional. His professionalism, his mannerism is aptitude. This is why I continue to cater rock Honda Fontana. Thank you for the excellent completely satisfied More

by Markj.castaneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood.
Oct 18, 2024 -

Rock Honda responded

We're delighted to hear that Chris has consistently provided exceptional service at Rock Honda. Your satisfaction is our top priority, and we appreciate your continued support! Thank you for sharing your experience with us.

October 17, 2024

I bought in my vehicle for service for the included warranty to do an oil change and inspection. I made an appointment but the dealer was short staffed so I was assisted by Shafiq. He service my vehicl More

by junktea1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shafiq Jamili
Oct 17, 2024 -

Rock Honda responded

Thank you for sharing your experience with us at Rock Honda! We're glad to hear that Shafiq was able to assist efficiently and keep you informed about future services. We appreciate your patience and look forward to serving you again soon!

October 17, 2024

The service at Rock Honda is exceptional! The car was done in record time and the service advisor was so kind! Thank you Rock Honda! More

by mol1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam Elnasleh
Oct 17, 2024 -

Rock Honda responded

We're delighted to hear that you had an exceptional experience with our team at Rock Honda! It's also great to hear the service was quick and accommodating. Thank you for your kind words!

October 15, 2024

My representative was knowledgeable. Friendly and took care of all my problems without making me feel bad a 10+ and a keeper More

by msi1124i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selam don’t know how to spell
Oct 15, 2024 -

Rock Honda responded

We're delighted to hear that your representative provided such excellent service at Rock Honda! It's great knowing they were knowledgeable and friendly while addressing all your concerns. Thanks for the glowing feedback!

October 15, 2024

The Custer service with Chris was a peaceful experience. He was very helpful and pleasant to talk too. More

by steelerette1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 16, 2024 -

Rock Honda responded

We're delighted to hear that Chris provided a peaceful and helpful experience at Rock Honda. Thank you for sharing your positive feedback!

October 15, 2024

They are the nicest team I’ve experienced in any car dealership. They were quick and efficient and you can tell they have your best interest at heart. More

by Cr2844637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Suit, Nick (didn’t catch last name)
Oct 16, 2024 -

Rock Honda responded

We're delighted to hear that our team at Rock Honda provided you with such a positive experience. Thank you for recognizing their efficiency and dedication to customer care!

October 15, 2024

I was pleasantly surprised that my car was done well before promised. The person who helped me was very nice, which I appreciated. More

by Pleased
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name, sorry.
Oct 16, 2024 -

Rock Honda responded

We're delighted to hear that your car was ready ahead of schedule and you had a positive experience with our team at Rock Honda. Thank you for sharing your feedback!

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