Back

Rock Honda

Fontana, CA

4.6
765 Reviews

16570 Highland Avenue

Fontana, CA

92336

Directions

By Type

Showing 765 reviews

October 03, 2024

The Service advisor Arif Khan is the reason I chose to take our Honda Passport for service at Rock Honda. More

by robertsites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arif Khan
Oct 03, 2024 -

Rock Honda responded

We're delighted to hear that Arif Khan made your service experience at Rock Honda a positive one! Thank you for choosing us, and we look forward to assisting with any future needs.

October 03, 2024

Alex internet sales man was great also Angelica Perez was great with there service was very great More

by Joshua cervantes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex in internet sales person and Angelica Perez
Oct 04, 2024 -

Rock Honda responded

We're glad we could deliver a 5-star experience, Joshua! We hope you love your new vehicle.

October 03, 2024

Awesome dealership. Everyone is very professional and very helpful. I never felt pressured to purchase any extras that were offered although I did purchase some of them. More

by Smithca58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Cachu, Jimmy Chir
Oct 04, 2024 -

Rock Honda responded

Thank you for sharing your experience with Rock Honda! We're delighted to hear that our team provided professional and helpful service, making the transaction smooth and enjoyable. Enjoy your new Civic Sport Hybrid!

October 03, 2024

Christ always take care of my visit I’m here once a month but this last time he wasn’t in and someone else took care of me horrible service I wouldn’t go back base on that single visit I’ll just definitely m More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ
Oct 07, 2024 -

Rock Honda responded

Martha, I'm sorry to hear about your recent experience. We strive for consistent service regardless of who assists you, and it's disappointing that we fell short this time. Please feel free to reach out if there's anything specific you'd like us to address or improve upon in the future. Thank you. David Latif - General Manager - dlatif@rockhonda.com

October 03, 2024

I was disappointed with my visit . I had a 11:00am appointment just for an oil change and waited 3 hours and 45 minutes. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Oct 07, 2024 -

Rock Honda responded

Carlos, I apologize for the long wait during your recent visit. We strive to provide timely service and it's clear we fell short this time. Please reach out if you'd like to discuss further or have any other concerns. Thank you. David Latif - General Manager - dlatif@rockhonda.com

October 02, 2024

I would recommend dealership because of my experiences in service department. I still feel I was lied to by finance guy when I bought car. He led me to believe my purchasing prepaid oil changes consisted o More

by mrmarkrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo
Oct 07, 2024 -

Rock Honda responded

Thank you for sharing your experience. It's great to hear that you've had positive interactions with our service department, but I'm sorry to learn about the misunderstanding regarding prepaid oil changes. We aim for transparency in all aspects of our business and would appreciate the opportunity to discuss this further with you. Please feel free to reach out at your convenience so we can address any concerns you may have. Thank you. David Latif - General Manager - dlatif@rockhonda.com

October 02, 2024

Skip Cowen was very nice and professional on helping me find a car and answer my questions More

by hudsonlashone.nh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skip Cowen , RZ
Oct 03, 2024 -

Rock Honda responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Rock Honda!

October 01, 2024

Good service, square dealing, excellent customer service, care and support. Easy to schedule service online. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxxxxxxxx
Oct 01, 2024 -

Rock Honda responded

Ann, we're delighted to hear you had a great experience with Rock Honda! Thanks for highlighting our service and support. We appreciate your feedback!

October 01, 2024

I have purchased three vehicles from Rock Honda and my experience each time has been extremely pleasant. More

by moorerory7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Oct 01, 2024 -

Rock Honda responded

Thank you for your continued support and loyalty to Rock Honda! We're delighted to hear that each of your experiences has been pleasant. Enjoy the ride, and we look forward to serving you again in the future!

September 30, 2024

Q (Kader) was kind and made the process very easy. He treated me with respect, answered all my questions, and was not pushy or rude (which I have experienced at other dealerships). I felt confident in More

by JenK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kader Sherzoy
Oct 01, 2024 -

Rock Honda responded

JenK, we're delighted to hear that Q made your experience at Rock Honda smooth and respectful. Enjoy your new CR-V hybrid!

...
12
...