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Rock Honda

Fontana, CA

4.7
801 Reviews

16570 Highland Avenue

Fontana, CA

92336

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Showing 801 reviews

October 28, 2024

Maria in service was great. Kept me informed of status of repairs. Will continue to get my car serviced here. More

by emmyb609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Navarro
Oct 28, 2024 -

Rock Honda responded

We're delighted to hear that Maria provided excellent service and kept you informed throughout the repair process at Rock Honda. Thank you for choosing us, and we look forward to servicing your car in the future!

October 28, 2024

Estela is a great Service Advisor! Always professional and courteous. Thank you for always providing great service. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estela Miramontes
Oct 29, 2024 -

Rock Honda responded

Robert, thank you for the kind words! We're delighted to hear that Estela provided excellent service at Rock Honda. We appreciate your support and look forward to serving you again!

October 28, 2024

The work was completed by the time indicated. Some services have been eliminated. It would be nice to continue the car pickup and take home service. Some work is not available on Saturday for exa More

by fitzforme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Oct 29, 2024 -

Rock Honda responded

Thank you for sharing your feedback with us at Rock Honda. We're glad to hear that our mechanics did an excellent job, and we appreciate your business. We hope to serve you again down the road.

October 28, 2024

Service request not met for my software update. Even though the initial update was also completed by Rock Honda. My software systems were operational prior to the Recall software update. Dissatisfi More

by santosdominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Conejo
Oct 30, 2024 -

Rock Honda responded

Santosdominguez, I'm sorry to hear about the issues with your software update. We aim for seamless service and it's disappointing that we fell short this time. Please feel free to reach out so we can address your concerns directly. Thank you. David Latif - General Manager - dlatif@rockhonda.com

October 27, 2024

Clean dealership with lots of inventory and professional courteous sales people and managers. It was a nice stress free experience. More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skip and RZ
Oct 28, 2024 -

Rock Honda responded

Randy, we're delighted to hear you had a stress-free experience at Rock Honda! Thanks for highlighting our clean dealership and professional team. We appreciate your support!

October 27, 2024

Mr. Shafiq was my service advisor he went above and beyond, thank you for your service. Great job More

by Wahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Shafiq
Oct 28, 2024 -

Rock Honda responded

We are delighted to hear from you, Wahid. Thank you for the great review of Rock Honda!

October 27, 2024

Very pleasant, knowledgeable, and professional. Completed maintenance in timely manner. Will miss the shuttle service though. Over all very satisfied with the service. More

by sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sanchez
Oct 28, 2024 -

Rock Honda responded

Sandra, we're delighted to hear you had a pleasant experience with our team at Rock Honda. We appreciate your feedback and look forward to serving you again in the future!

October 26, 2024

They are honest when it comes to finishing up the purchase we just got to read the contract. They are so good that I did not even have to shop around the first and only time I was there I purchased m More

by florgamero12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reed, Angel they are the best.
Oct 28, 2024 -

Rock Honda responded

We're glad to hear that your car-buying experience at Rock Honda was straightforward and satisfying! Thank you for trusting us with your purchase, and enjoy the ride!

October 26, 2024

First time buying a car at a dealership place and it was easy and the salesman were very helpful and nice More

by woodvictoria41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 28, 2024 -

Rock Honda responded

We're delighted to hear that your first dealership experience was smooth and enjoyable at Rock Honda! Our team is always here to assist, and we appreciate your kind words. Enjoy the new ride!

October 25, 2024

This is my 4th purchase from rock Honda always polite and information giving to questions More

by Gorgeous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurence Edrites
Oct 25, 2024 -

Rock Honda responded

Congrats on another new car! Thank you for being a valued returning customer of Rock Honda.

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