Rochester Hills Chrysler Jeep Dodge

Kim was very friendly and easy to work with The online person, Tommy Golonka was a gem. He made my appointment with Kim and when I got there he actually came over and introduced himself. Great p The online person, Tommy Golonka was a gem. He made my appointment with Kim and when I got there he actually came over and introduced himself. Great personality! More

Planning is good We knew what kind vehicle we wanted before we walked in the dealer. The purchase went quickly. Ricky was nice. He had paper work prepared when I picke We knew what kind vehicle we wanted before we walked in the dealer. The purchase went quickly. Ricky was nice. He had paper work prepared when I picked up Compass More

Great dealership!! We had a wonderful experience with this dealership!! Would consider buying from them again if they have a good deal!! Keith was great to work with ! We had a wonderful experience with this dealership!! Would consider buying from them again if they have a good deal!! Keith was great to work with ! More

Great Service Very happy with my experience. Darren was excellent, I will definitely go back. I felt very comfortable there, they were honest extremely helpful. Lov Very happy with my experience. Darren was excellent, I will definitely go back. I felt very comfortable there, they were honest extremely helpful. Love my jeep thank you More

Smooth service As a serial lessor, I rarely have a need for service other than normal maintenance. Recently there have been recalls; one each on my 2015 Grand C As a serial lessor, I rarely have a need for service other than normal maintenance. Recently there have been recalls; one each on my 2015 Grand Cherokee and one on our 2013 Journey. Each was handled flawlessly by Chris Scott in the Service Department. The entire team is pleasant and easy to deal with. More

Dealer Work Went in to get warranty work done and they found other things that needed repair that were under warranty. Work was done over several days because par Went in to get warranty work done and they found other things that needed repair that were under warranty. Work was done over several days because parts had to be ordered. More

Fast,efficient yet personalized service for new purchase Purchased first Ram 1500 from Rochester Hills. Ricky Clark is a great example of what the new car sales industry should be. Got me exactly what I want Purchased first Ram 1500 from Rochester Hills. Ricky Clark is a great example of what the new car sales industry should be. Got me exactly what I wanted and understood my vehicle needs. Not to mention he is hilarious. Will definitely purchase here again More

Fantastic Service Great experience from stepping into the dealership, meeting Mike Akrawi (highly recommend Mike), through finance and out the door. Rochester Hills Chr Great experience from stepping into the dealership, meeting Mike Akrawi (highly recommend Mike), through finance and out the door. Rochester Hills Chryslers has been the most helpful, courteous and respectful leasing experience. We will definitely choose them again when we're ready to lease our next car. More

Fixed My Liberty Rochester Hills Chrysler Jeep Dodge is my dealer of choice. I damaged my Liberty and I thought it would cost a lot more to repair than it did thanks Rochester Hills Chrysler Jeep Dodge is my dealer of choice. I damaged my Liberty and I thought it would cost a lot more to repair than it did thanks to the diligent diagnostics performed by my tech! The service department here has always done well by me! I highly recommend them! More

Aaron Carter and Gus Abdal - My Heroes Rochester Hills Chrysler Jeep values and appreciates their customers! I had a very negative experience at a dealer on Hall Rd in Macomb and was about Rochester Hills Chrysler Jeep values and appreciates their customers! I had a very negative experience at a dealer on Hall Rd in Macomb and was about to wash my hands and walk away from Jeep altogether when Aaron Carter from Rochester Hills Chrysler Jeep reached out to me via email about my interest in a Renegade. I explained the nightmare I was dealing with and was rethinking Jeep altogether. Aaron asked me to just give him half a day to see if he could do something for me to get me in the Solar Yellow Renegade I wanted. Aaron found a new Solar Yellow with the Power Sunroof and referred me to his manager Gus Abdal who called me to go over my non-negotiables and my negotiables. Both gentlemen worked their magic and not only found me a Renegade with all of my non-negotiables but one with many additional upgrades. They honored the price the other dealer and I had agreed upon even though this new car had all the bells and whistles and cost more. They made it happen! They sent a driver out of state to retrieve it and when it came time to come in and sign all of the paperwork, Aaron saw me walking over to Gus’s desk and stopped what he was busily working on to say, “So, today’s the big day! Picking up the Renegade I see. I ‘m so happy it worked it. Are you excited?” with a huge smile on his face. Gus’s manager also came over to introduce himself and welcomed me to the Jeep family. Gus was nothing but extraordinary from that first phone call to the moment I drove off the lot. He walked me through each and every step of the process, explaining it all. On pickup day, he took me out to my new car and spent 45 minutes with me, showing me each and every single option and how it functioned and had me do everything with him there to make sure I understood how everything worked including setting up my radio stations and Bluetooth. Aaron and Gus are my Knights in Shining Armor! Both gentleman really worked hard to turn this very unhappy customer coming from another dealer to a happy one because of them at Rochester Hills Jeep. If you are in the market for a Chrysler or Jeep - Rochester Hills Chrysler Jeep is the place to go! Just ask for Aaron Carter or Gus Abdal. These two gentlemen will listen to you and find you exactly what you want! More