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Rochester Hills Chrysler Jeep Dodge
Rochester, MI
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476 Reviews of Rochester Hills Chrysler Jeep Dodge
Quick and courteous service. The team at Rochester Hills Chrysler Jeep are efficient and competent. I had some new tires and other maintenance work done on my Jeep and it is like The team at Rochester Hills Chrysler Jeep are efficient and competent. I had some new tires and other maintenance work done on my Jeep and it is like new. More
New Challenger RT. Saw an AD for various Challengers and was looking for a Stick shift. None were available in 2017 models in the 3 dealers I looked at. I drove an Autom Saw an AD for various Challengers and was looking for a Stick shift. None were available in 2017 models in the 3 dealers I looked at. I drove an Automatoc at a loc dealer and liked it very much. The sales rep was pushy and high pressure so I left. I received an e-mail from Jordon at your place witch was an excellent summary of ALL the Challengers u had in stock. I followed up with several phone calls and set a day to meet. I arrived last Friday, met Jordon who was great and he introduced me to Cody. We talked quite a bit, told him what my budget was and showed him my car to trade in. He in turn took the car to your people who "loved my car". Cody then worked up prices including ALL available discounts. Their were 2 cars I was interested in, same car 2 different colors. I told him the pricing looked good but I would bring my wife in the following Monday. I was about 90 percent sure of everything. We arrived. This Monday, chose the color, and test drove the car. I asked to check to see if a further discount could be had for my car. Cody checked with personnelwho agreed on a further reduction and we closed the sale. This one of the BEST experiences I have ever had buying a car. Cody did an excellent job with follow-up, answering questions snd providing answers to my questions. Jordon and the rest of your people should be complemented.. Looking forward to further dealings if the opportunity arrives. Art Z. More
Was awesome quick and courteous Because my cell person was informative details about the questions and concerns that I have and gave me ready responses in a short processing time Because my cell person was informative details about the questions and concerns that I have and gave me ready responses in a short processing time More
Worked with new salesman who made proceeding comfortable. Very good experience, efficient and got job done salesman presented options we looked at vehicles went on test ride and he answered all our questions. Very good experience, efficient and got job done salesman presented options we looked at vehicles went on test ride and he answered all our questions. Be back on next vehicle in a couple months More
Great experience,great Dealerships I buy all my vehicles there and use their service department and body and paint shop for all my needs. No disappointments ever! I have purchased over I buy all my vehicles there and use their service department and body and paint shop for all my needs. No disappointments ever! I have purchased over 25 personal vehicles st RHC. More
Great workmanship, and service. Very pleased with workmanship, and especially Steve Rankel. Very professional and got the job correctly done.Very impressed by Steve Rankel.You are lu Very pleased with workmanship, and especially Steve Rankel. Very professional and got the job correctly done.Very impressed by Steve Rankel.You are lucky to have him working with the public. More
HORRIBLE!!! Mike in sales is completely unprofessional when it comes to business! When you state the specific car you want, I'm not trying to hear "well you sh Mike in sales is completely unprofessional when it comes to business! When you state the specific car you want, I'm not trying to hear "well you should get this car, or go towards a base model" ok... that is NOT what I want and I am willing to pay whatever the lease is for a vehicle that I WANT not what you "think" is best. This salesman needs to do his research as well, stating the 2017 Durango no longer comes in RT models and that they have been replaced with GTs lol um ok buddy, I'm not a salesman but know more than you do. Mike is sketchy, also stated he didn't need me there to sign any paperwork because he can "forge" my signature as is... wow talk about no privacy and being able to take someone's identity. Isn't this like the 4th dealership he has been at?! This must be a sign of his workmanship... I highly suggest you do not come an hour before they close during the weekend time. Mike stated he was going to be right with me but instead made me wait over an hour in the lobby, only to find out the manager had to call him and he "completely forgot" about me. Nice. Never again will I recommend this salesman nor refer him to anyone I know. He will not last long in this business with the way he treats potential customers. Keep up the "professional" work!!! More
Great! I picked up my used car and the process was fast and simple and the people at the dealership were professional and personable. Great experience all ar I picked up my used car and the process was fast and simple and the people at the dealership were professional and personable. Great experience all around. More
Successful Instant Oil Change Experience Good service, its hard for me to do this outside of work back in my city because of time constraints. This dealership is close to my job. which is ou Good service, its hard for me to do this outside of work back in my city because of time constraints. This dealership is close to my job. which is out of town. More
Replace accident totaled vehicle My leased vehicle was totaled in an accident. Kathy Ashton handled the entire transaction for me. Found exactly what I wanted at a great price, with q My leased vehicle was totaled in an accident. Kathy Ashton handled the entire transaction for me. Found exactly what I wanted at a great price, with quick delivery. More