Rochester Hills Chrysler Jeep Dodge

They were difficult to reach to set up a service appointment, but afterward the rep gave me his direct number and was very responsive and supportive. appointment, but afterward the rep gave me his direct number and was very responsive and supportive. More

Did a very good job at taking care of my issues and found a part I needed the same day a part I needed the same day More

Friendly and courteous able to walk in for oil change with out appointment and be serviced within a reasonable time with out appointment and be serviced within a reasonable time More

Service department useless and liars. Brad Kyle supposedly two Kyle’s One with the flu and one on vacation even though they were the technicians assigned to my daughters vehicle. These Brad Kyle supposedly two Kyle’s One with the flu and one on vacation even though they were the technicians assigned to my daughters vehicle. These people don’t care about the safety of your loved ones and talk to you patronizing and rude. More

Professional courtesy informative helpful Great Body work team especially Ed (manager) and Dave McCain (tech) work team especially Ed (manager) and Dave McCain (tech) More

Great selection and honest dealership all employees were super nice and helpful to our family. super nice and helpful to our family. More

The advisors are always friendly and helpful. The waiting area is clean, comfortable, and inviting. I always feel confident that I am getting honest and thorough service. The waiting area is clean, comfortable, and inviting. I always feel confident that I am getting honest and thorough service. More

Service experience was terrible. Took much longer than they estimated and they never called me to tell me that more time was needed. Then they performed an oil change but didn’t remo Took much longer than they estimated and they never called me to tell me that more time was needed. Then they performed an oil change but didn’t remove the service needed indicator, so I had to take it back to the dealership to have them reset it. More

Was lied to stating they would help find the car we wanted, stated there was a hold on the car, come to find out nope no hold on the car, the sales rep just didn't want to put in the work, when they fo wanted, stated there was a hold on the car, come to find out nope no hold on the car, the sales rep just didn't want to put in the work, when they found out we had the employee discount. So we went to another dealership and they helped us with no issues and they got the sale. Will never recommend this dealership, might report to headquarters too. More