Rochester Hills Chrysler Jeep Dodge

Great service rep. Came in with two issues only one resolved . Warning light comes on when put into reverse for sensors even when there is nothing beside you. Was told system functioning ok light still resolved . Warning light comes on when put into reverse for sensors even when there is nothing beside you. Was told system functioning ok light still comes on. More

Fast efficient oil change and tires rotation. Clean, pleasant waiting area. Everyone was pleasant and friendly and easy to work with. I have all my service work done here. pleasant waiting area. Everyone was pleasant and friendly and easy to work with. I have all my service work done here. More

Great service, selection and price. Showed us many different vehicles to drive, price and answer questions about. Very knowledgeable staff. David Kirchhoff bent over backwards to help us. Great guy! different vehicles to drive, price and answer questions about. Very knowledgeable staff. David Kirchhoff bent over backwards to help us. Great guy! More

Very courteous and professional. Also very accommodating to my needs. I called other Chrysler dealership regarding my recalls and most were to busy or didn't want to help me. Rochester dealership was so fri to my needs. I called other Chrysler dealership regarding my recalls and most were to busy or didn't want to help me. Rochester dealership was so friendly More

Had to call about 7 times to try and make an appointment and no one ever called me back. Scheduled a day and tone and they didn’t even touch my car the first day and didn’t call to tell me anything the firs and no one ever called me back. Scheduled a day and tone and they didn’t even touch my car the first day and didn’t call to tell me anything the first day. Second day only called to say it was done and I should pick it up now. Will not use them for service again. Women at the front desk was not wearing her mask correctly when I went in to pick up Jeep. More

Average service. Labor on the bill seemed a bit excessive for the work done. Also, couldn’t make an appointment, but had to drop car off and wait for them to get to it. Not very customer centered. Vehicle sa for the work done. Also, couldn’t make an appointment, but had to drop car off and wait for them to get to it. Not very customer centered. Vehicle sat there a few days before anyone did anything with it and I could have been using it during that time. Overall, not the worst service, but not the best either. Employee was nice though More

My service experience at Rochester Chrysler was very good. My sunroof was fixed on the first visit and was returned to me cleaner than when I brought it in. I would definitely recommend this dealership! good. My sunroof was fixed on the first visit and was returned to me cleaner than when I brought it in. I would definitely recommend this dealership! More

They have a very qualified employees they do the job in perfect condition with that short time thanks for your service for all this stuff and employees . perfect condition with that short time thanks for your service for all this stuff and employees . More

Vince did a great job helping me with the purchase of my 2020 Jeep Cherokee Thank you Thank You Thank You Thank You Again Again 2020 Jeep Cherokee Thank you Thank You Thank You Thank You Again Again More

The service was excellent! They got my Yukon right in and I had it back within the hour. Dan ordered my tires, let me know when they arrived, scheduled my appointment for the following day and followed up wi I had it back within the hour. Dan ordered my tires, let me know when they arrived, scheduled my appointment for the following day and followed up with me to make sure I was very satisfied with my purchase and the service I received. I would definitely go back there for service again! More