Rochester Hills Chrysler Jeep Dodge
Rochester, MI
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473 Reviews of Rochester Hills Chrysler Jeep Dodge
Very poor experience with my recent work. Sadly lacking in customer service and communications. Could not get hold of anybody I’m service. Didn’t return voice messages. Service was not done as I reques in customer service and communications. Could not get hold of anybody I’m service. Didn’t return voice messages. Service was not done as I requested More
I came in without an appointment and the wait time was a lot less than I anticipated. What a wonderful surprise! Great customer service! lot less than I anticipated. What a wonderful surprise! Great customer service! More
Quality of work appears to be satisfactory. Having to argue about using oil change coupons printed off of the dealers web site is getting old! Had to wait while the service advisor ok’d it with the servi argue about using oil change coupons printed off of the dealers web site is getting old! Had to wait while the service advisor ok’d it with the service manager. This happens every time! Decided to have my brakes replaced somewhere else. More
These people waste no time. I call, they give me a date, I show up, get a loaner if needed and I'm on my way. They've always completed the work in the time frame they outlined and the repairs are done pro I show up, get a loaner if needed and I'm on my way. They've always completed the work in the time frame they outlined and the repairs are done properly. Al Laity and his team are top notch. More