Rochester Hills Chrysler Dodge Jeep RAM
Rochester Hills, MI
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The business took 3 weeks to finish my service eventhough the technician David Jankovich commited to finish in a week, he didn't reply my calls and messages, no communication until the 3rd week's Monday when the technician David Jankovich commited to finish in a week, he didn't reply my calls and messages, no communication until the 3rd week's Monday when I called their receptionist. When service completed on that Friday, David confirm to send a driver to pick me up but no show and no call on that day. On Saturday morney when I got to the shop, I paid my bill and ready to go home with my pickup which they confired service done, yet to find out a big cable right underneath dashboard is still disconnected. I would still think all other issues above in my complaint are just bad business manner but sending a car after service done with cable disconnedted is a safety concern. More
Advertising a Ram TRX at MSRP. Repeated emails and texts revealed that they actually want $5k over sticker. Most dealers are pretty straightforward about price gouging these days, so I was pretty surprised revealed that they actually want $5k over sticker. Most dealers are pretty straightforward about price gouging these days, so I was pretty surprised by the low rent bait and switch on price. Then went to another dealer who seems happy to order and charge the actual MSRP. The markup on the TRX that is loaded is already about $7k, so these folks really wanted a $12k profit but we’re trying not to advertise the greed. More
Out of all of the dealerships...this one! I was in search of a car for my 16 y/o. I’ve been searching high and low from Grand Blancto Detroit. Visited dealership after dealership only to walk I was in search of a car for my 16 y/o. I’ve been searching high and low from Grand Blancto Detroit. Visited dealership after dealership only to walk out feeling defeated. After passing Huntington Ford many times, I stopped one Sunday to see what they had on the lot. I saw a car that I knew my son would love. It looked nice inside and out. I called on Monday to get more information, and I got Greg. Greg was the best. He did not pressure me to come drive the car or force it down my throat so he could get a sale. He was patient and answered the million questions I had. Needless to say, I bought the car not only because I loved it(I loved the other cars at the other dealerships too), but because I received exceptional service. More
Great Service Department Been bringing my 2008 Dodge Grand Caravan here for service since I bought it new, and as a 10 year old car with 200,000+ miles, it needs its share of Been bringing my 2008 Dodge Grand Caravan here for service since I bought it new, and as a 10 year old car with 200,000+ miles, it needs its share of work. Everytime I've brought it in, the service advisors and mechanics have been thorough, fair and have provided quality work. I highly recommend and would only buy Chrysler vehicles with the Maximum Care Warranty package, google it. It gives you lifetime unlimited miles mechanical coverage. More

