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Robideaux Motors Co
Coeur D Alene, ID
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101 Reviews of Robideaux Motors Co
Exceptional vehicle shopping experience! Sincere thanks to our salesman, Butch; the owner, John; his manager, Tim; and Pam in internet sales. The whole team worked together to exceed our exp Sincere thanks to our salesman, Butch; the owner, John; his manager, Tim; and Pam in internet sales. The whole team worked together to exceed our expectations, and to get us the perfect deal on the truck we wanted. More
AMAZAZING!!!! These guys are top notch!! This was the easiest car purchase I've ever made!! Keep up the great work!! You have earned my business for life. These guys are top notch!! This was the easiest car purchase I've ever made!! Keep up the great work!! You have earned my business for life. More
Excellent Customer Service in a Timely Manner Rob was able to find me a great used car with low miles at a price lower than the competitor! I highly recommend checking out Robideaux for your futur Rob was able to find me a great used car with low miles at a price lower than the competitor! I highly recommend checking out Robideaux for your future car needs. More
INTEGRITY AND TRANSPARENCY The sales staff at Robideaux Motors have shown me that there is hope for the car salesmen name. These guys were such a pleasure to deal with. They wer The sales staff at Robideaux Motors have shown me that there is hope for the car salesmen name. These guys were such a pleasure to deal with. They were upfront and honest throughout the entire transaction. I purchased a used vehicle from them and from the start they pointed out any known issues which is to be expected on a 5 year old vehicle. The experience was painless and quick. Go see these guys at Robideaux Motors. More
The Ultimate Bait and Switch!!! Unbelievable Bait and Switch! I'm working full time, and going to school full time, and I have no money for a vehicle, but I'm mechanically incli Unbelievable Bait and Switch! I'm working full time, and going to school full time, and I have no money for a vehicle, but I'm mechanically inclined, so when I found the listing for the mechanic's special on Robideaux Motors for $595 I was excited! Not only was the price $595 on 4 different web sites, but I even received an email from Pam at Robideaux confirming the $595 price. (note: the decal on the van showed $895). I spent an hour looking it over, taking it for a drive, and decided to buy it. I have little money right now, and this is a risk. Then, Jesse the Sales Manager announces to me that the price is actually $1,595!!! I left frustrated and incredibly disappointed. Now, today, the website shows $1,595, and when I called Jesse, he said he could come down to $1000 - but no lower. The KBB on this van is $595 and for you to list it at $595 and then bump the price to $1595 is unfair and immoral! How incredibly frustrating that I spent all this time and then at the last minute you tell me the price is 3 TIMES what the website listed, and double what the price listed on the van itself said! I will NEVER buy from you More
First car for my son. We went to the Robidraux Motors to get a reliable car for my son. Well the Dodge Ram truck was hardly reliable, it was a nightmare!!!!! We bought th We went to the Robidraux Motors to get a reliable car for my son. Well the Dodge Ram truck was hardly reliable, it was a nightmare!!!!! We bought the truck the car salesman stated that truck was in great condition and it just needed an alignment and an oil change that the salesman assured us he would change on his own time. (Oil was not changed). My son and his grandfather went over to see his uncle and show him the truck and they took it for a drive and there was a loud bang and smoke, the power steering blew up. The next day we took the truck back to the dealer and expressed our concern to the GM, he said it would be taken care of. Well 3 days later we got the truck back and we were driving down I-90 and the truck started smoking so we pulled off to check it out. There was steam and liquid pouring out of the truck. We called the dealer and they towed it the Robidraux to be checked out in the service department. I told them that there were numerous problems to be fixed and safety issues that needed to be fixed. They offered to let us pick out another car to replace the truck. They let us choose from 3 cars, A Versa,Sonata and a Mazda, we drove all 3 and picked the Mazda. The salesman said no you need to get the Sonata. We drove home with the Sonata they said to call Kia and have all the recalls checked. They found the safety belt would not lock properly and Kia said that it was a safety issue and to take it to Robidraux to fix it. The heated seats sparked when they were turned on so they just disconnected them. When we looked at the cars it was dark and raining, so we could not see the tires they were basically bald. The dealer said they would fix all the issues except the tires. We took it home and several months later the entire left side wire system went out, the lights went out, the radio and several other issues. Need less to say since it was several months old they told us it was an as is deal. We then decided to trade it in for a 2017 VW Jetta at the VW dealership which we had no problems at all. I would not recommend buying a car from Robidraux Motors, they sold us a lemon twice and I will never buy another car from their dealership again. I was in customer service in retail for 25 yrs. and my motto was" treat the customers the way you would want to be treated, they pay your paycheck" Without the customers your doors will eventually close which many stores have closed over the last several years. Customer service is very important and can make or break your business! More
Robideaux's Integrity I want to express my pleasure with my latest experience in dealing with Robideaux Motors. I have purchased vehicles from Robideaux for over 25 years I want to express my pleasure with my latest experience in dealing with Robideaux Motors. I have purchased vehicles from Robideaux for over 25 years and have continued going back for many reasons. Most people will use a dealership because they like the sales people, or because they get a good deal, or whatever, but when OI think of Robideaux,what stands out is that I know it will be a "good" vehicle. This is important because I usually buy 1 to 4 year old vehicles. Many dealers have good prices on a used car, but they may not stand behind it. Robideaux is different. Last week I purchased an older truck (2005 Dakota crew cab). It appeared to have everything I wanted to meet my needs as a second vehicle. Unfortunately some problems arose. But when I told Robideaux about them, they addressed them immediately. The salesman (Roc), the sales manager (Bob), and the wonderful service crew took the truck and corrected all my issues--even though I purchased it without a warranty. That's what integrity is about. They do the right thing because it is "the right thing". Realistically, I know I won't purchase all my future vehicles from Robideaux, but if they have one that meets my needs, I know I will give them a chance to work with me. So again, thank you Robideaux for being who you are. Bob Ozminkowski More
Honest and Friendly Our Salesman, Matt, was amazing. We hate going through the car buying routine, but he made the whole car buying experience a positive one. He was hon Our Salesman, Matt, was amazing. We hate going through the car buying routine, but he made the whole car buying experience a positive one. He was honest, kind and very friendly. We came in the door uneasy about car dealers and left with a whole new outlook on car dealers. Thank you Matt and Robideaux Motors, we will be back. More
Kind and helpful service My youngest son purchased a used pickup a few months back from Robideaux. He was very happy about the deal made and grateful to finally have something My youngest son purchased a used pickup a few months back from Robideaux. He was very happy about the deal made and grateful to finally have something he could rely on for commuting back and forth from school home and work. Unfortunately something was missed in the initial test drive when him and is brother looked it over before purchase, A couple of weeks ago the pickup was sitting in the driveway and again like his other autos totally worthless as it wouldn't move. After some searching for places to get it fixed and finding it more than he could afford we went back to Robideaux for help. They stepped up to the plate and helped him out. Their customer service representative was wonderful and my son was very happy with the service manager and service rendered. In my opinion that brings back the memories or my parents dealing with this dealership back when I ws just a kid and I am 57 yrs old now, Its good to see helpful courteous people in a car dealerships still exist. I highly recommend Robideaux Motors for any new or used car needs. More
Awesome experience! This was the best car buying experience we've ever had! Rian and Tom were so helpful! No pressure, honest and personable. We ended up with the car of This was the best car buying experience we've ever had! Rian and Tom were so helpful! No pressure, honest and personable. We ended up with the car of my dreams when I was ready to settle for something less. We left knowing we got an amazing deal as well as an amazing car. We will use this dealership in the future!!! More