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Robichaux Ford
Thibodaux, LA
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61 Reviews of Robichaux Ford
No hassell, no Bull I am not a fan of sales people. ESPECIALLY those that are just there to make a sale. I completely understand that this is their career and there livel I am not a fan of sales people. ESPECIALLY those that are just there to make a sale. I completely understand that this is their career and there livelihood, but I know what I want or better yet, I know what I don't want. I was forced to buy a new vehicle since I totaled my previous one. If it were up to me I'd buy the same exact one I had before but that same model, which was not a ford was a lot more compact on the newer models so it did not take long to scratch that idea. I explained to Chris, my salesman, exactly what I loved about my car and he suggested just one other vehicle after explaining why other cars wouldnt meet my desires. I agreed to test drive the Explorer Limited and although there were a couple of features missing from what I wanted I fell in love with it right after driving it. I do believe that had it not been for Chris and his down to earth "realism" I would have moved on to the next dealership in search for something different. He even took me to the service department and introduced me to the Service Manager personally and that impressed me beyond words. I do believe that we are losing types of people like Chris that are real and approachable. Very friendly and I'd bet his parents are super proud of him. I'd recommend him to other and I just know that we WILL be back to buy from him again regardless of where he is! He's got a fan with me. More
Why I buy from Robichaux Ford. I have purchased 3 Ford vehicles with Robichaux. Their Service Dept and Customer Service is excellent. My sales person Shane Toups goes the extra mile I have purchased 3 Ford vehicles with Robichaux. Their Service Dept and Customer Service is excellent. My sales person Shane Toups goes the extra mile to help accommodate our needs during the sale process but also after the sale of the vehicle. More
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Very satisfied customer When it comes to buying a vehicle seems like we always go back to Robichaux Ford. Such friendly and helpful staff. Thank you Shane on helping me pick When it comes to buying a vehicle seems like we always go back to Robichaux Ford. Such friendly and helpful staff. Thank you Shane on helping me pick out my Ford Edge. More
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Great customer service! When I purchased my Ford focus. My dealer Shane Toups was very helpful, nice, and knowledgeable. Always had smile on his face. It was gret experienc When I purchased my Ford focus. My dealer Shane Toups was very helpful, nice, and knowledgeable. Always had smile on his face. It was gret experience. More
Grannies pays a car for granddaughter! Great guy! Great service! Jeff showed me just what I needed and could afford! Jeff made it so easy I didn't have to look no further! Great guy! Great service! Jeff showed me just what I needed and could afford! Jeff made it so easy I didn't have to look no further! More
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Honest and helpful. I have dealt with the service department before, but never the sales side. Chris Coupel was my salesman and he did a fabulous job bringing exactly wha I have dealt with the service department before, but never the sales side. Chris Coupel was my salesman and he did a fabulous job bringing exactly what I was looking for in a truck. After a little negotiation, we came to an agreement and I took my first steps as the proud owner of a Ford F-150 XLT. The experience was great and I didn't feel smothered by the salesman. I'm sad to let the old Ford go, but the new one will definitely be a step up. Overall, great people and some great deals. More
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Friendly, No Pressure, & Knowledgeable This was my first purchase at this dealer and our sales rep, Chris, was the best. He knew what he was talking about and was constantly making sure th This was my first purchase at this dealer and our sales rep, Chris, was the best. He knew what he was talking about and was constantly making sure that we were taken care of. Whether it was getting us something to drink, or answering any and all questions we had. The actual location was clean and orderly. All in all, I'll be going back when I am ready for my next purchase. More
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Ride with Robichaux Ford First of, I would love to thank the dealership team at Robichaux Ford for making me feel at home. It was the best buying-car experience I had in my wh First of, I would love to thank the dealership team at Robichaux Ford for making me feel at home. It was the best buying-car experience I had in my whole life. Robichaux Ford will work with you no matter what situation you're in today. I've purchased 5 vehicles from Robichaux Ford. I'm an extremely satisfied customer. I feel like more than just a customer at Robichaux Ford; I feel like family. Shane Toups was the greatest salesman I've ever dealt with in my life. He treated my family like we were his own family. Thank you, Shane Toups. When it comes to vehicles, I shop at Robichaux Ford!!! More
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Grand Experince.....Again and Again and Again The people of Robichaux Ford are all excellent. Walking in the door my first time there I was greeted by Shane Toups. After several purchases and ma The people of Robichaux Ford are all excellent. Walking in the door my first time there I was greeted by Shane Toups. After several purchases and many personal interactions I would now consider Shane to be a very close personal friend. The dealership is like a neighborhood.......once you purchase a vehicle, you become part of their community. Friendships are formed and bonds between yourself and the team are built that would usually be reserved for long time friends. More
Easy, fast, and smooth process Shane Toups was the one who helped me purchase my vehicle. He made it so easy to purchase the perfect car for my needs. Driving to and from Thibodaux Shane Toups was the one who helped me purchase my vehicle. He made it so easy to purchase the perfect car for my needs. Driving to and from Thibodaux everyday puts a lot of gas and miles on my car, and he helped me choose the car that was affordable and convenient. He also helped me find a student discount! I couldn't have asked for a better experience. More