Robichaux Ford

Chris is a genuine and caring guy!! I was in desperate need of a new vehicle. My a.c. went out in my old car, my windows did not go down and in this Louisiana heat there were several inc I was in desperate need of a new vehicle. My a.c. went out in my old car, my windows did not go down and in this Louisiana heat there were several incidents if me nearly hitting heat exhaustion while driving it. I was beyond stressed out and tired of having to trust a not so reliable car to get me to work and back without dying. I had tried several times before to get another car but I didn't have the funds up front and while I had good credit, I had never had a loan before. I got denied left and right from every bank and dealership I went too. I found my current car ( Mitsubishi Mirage ) online and loved it. It was in my price range and had very low miles. I was certain I couldn't get but did a pre approval anyway just because I really wanted this car. Unfortunately I yet again got denied.. Heartbroken and devastated. I talked to my fiance who encouraged me to call the dealership. The next day, after sleeping on it, I figured I would give it a try. I called and spoke to Chris. I told him how desperate I was on getting a new vehicle and how I've been struggling in doing so. He assured me he would do all he could to help me out. So after getting all my financial information, he told me he would call me back later that day. Sure enough, later that day I got a call from him and he informed me that I had actually gotten approved! He told me I could come by later in the day to pick up my new car. I was at work at the time and couldn't help but burst into tears and thank him over and over. I could have never done this without the above and beyond efforts that Chris had done for me. He is an amazing guy who has a genuine love for people. I recommend anyone and everyone in search of a new car to go to him. He helped me nearly change my life and I could never repay him for that. More

Great salesman, Knowledgeable, friendly I have purchased several vehicles from Robichaux Ford and each time I come back I am treated to great service, friendly staff that is knowledgeable ab I have purchased several vehicles from Robichaux Ford and each time I come back I am treated to great service, friendly staff that is knowledgeable about the vehicles they sell. I have always dealt with the salesman, Shane Toups because he goes above and beyond his duty. He pays attention to detail and always looks out for the customer. I rate my experience with Ribichaux Ford as excellent in all categories. More

fantastic They are always pleasant helpful and patiently work with you. I have purchased several vehicles there and always highly recommend them to family and f They are always pleasant helpful and patiently work with you. I have purchased several vehicles there and always highly recommend them to family and friends More

Great Sales Rep willing to help you with your needs Willing to help you work with you give you different options when selecting the truck I needed. I will be back for my next purchase Willing to help you work with you give you different options when selecting the truck I needed. I will be back for my next purchase More

"3rd Time Was A Charm" This was our 3rd time Buying from Robichaux Ford!! Our sales person was Shane Toups!!! Shane helped us get the best deal !!! Any thing and every thing This was our 3rd time Buying from Robichaux Ford!! Our sales person was Shane Toups!!! Shane helped us get the best deal !!! Any thing and every thing we asked about he had the perfect answers and made sure every thing was perfect for us!!! He is always there when we need answers !! We recommend Robichaux Ford and Please ask for Shane Toups!!!! More

happy ford owner This is the second new vehicle that I purchase from Robichaux Ford. My sales person both times was Chris Coupel. Chris went out of his way to do every This is the second new vehicle that I purchase from Robichaux Ford. My sales person both times was Chris Coupel. Chris went out of his way to do everything he could to get me the best deal possible. I recommend Robichaux Ford to anyone who is looking to purchase a vehicle. Robichaux Ford is the best dealership in this area. Go to Robichaux Ford and ask for Chris Coupel You won't be sorry. Great dealership and awsome people. More

No hassell, no Bull I am not a fan of sales people. ESPECIALLY those that are just there to make a sale. I completely understand that this is their career and there livel I am not a fan of sales people. ESPECIALLY those that are just there to make a sale. I completely understand that this is their career and there livelihood, but I know what I want or better yet, I know what I don't want. I was forced to buy a new vehicle since I totaled my previous one. If it were up to me I'd buy the same exact one I had before but that same model, which was not a ford was a lot more compact on the newer models so it did not take long to scratch that idea. I explained to Chris, my salesman, exactly what I loved about my car and he suggested just one other vehicle after explaining why other cars wouldnt meet my desires. I agreed to test drive the Explorer Limited and although there were a couple of features missing from what I wanted I fell in love with it right after driving it. I do believe that had it not been for Chris and his down to earth "realism" I would have moved on to the next dealership in search for something different. He even took me to the service department and introduced me to the Service Manager personally and that impressed me beyond words. I do believe that we are losing types of people like Chris that are real and approachable. Very friendly and I'd bet his parents are super proud of him. I'd recommend him to other and I just know that we WILL be back to buy from him again regardless of where he is! He's got a fan with me. More

Why I buy from Robichaux Ford. I have purchased 3 Ford vehicles with Robichaux. Their Service Dept and Customer Service is excellent. My sales person Shane Toups goes the extra mile I have purchased 3 Ford vehicles with Robichaux. Their Service Dept and Customer Service is excellent. My sales person Shane Toups goes the extra mile to help accommodate our needs during the sale process but also after the sale of the vehicle. More

Very satisfied customer When it comes to buying a vehicle seems like we always go back to Robichaux Ford. Such friendly and helpful staff. Thank you Shane on helping me pick When it comes to buying a vehicle seems like we always go back to Robichaux Ford. Such friendly and helpful staff. Thank you Shane on helping me pick out my Ford Edge. More

Great customer service! When I purchased my Ford focus. My dealer Shane Toups was very helpful, nice, and knowledgeable. Always had smile on his face. It was gret experienc When I purchased my Ford focus. My dealer Shane Toups was very helpful, nice, and knowledgeable. Always had smile on his face. It was gret experience. More