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Robertsons GMC Truck, INC.
Wareham, MA
675 Reviews
At Robertsons GMC Truck, Inc., we're more than just a car dealership in Wareham. We're also members of the greater Middleborough, Sandwich, Plymouth, Marion and Fairhaven communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new GMC sales, to pre-owned vehicles, to finance and service. We provide the best of the best to all our customers.
Whether you're in the market for a brand-new vehicle, a deal on a pre-owned model, or you need an oil change on your GMC model, we're always ready and waiting to help you get what you need. We live by the golden rule at Robertsons GMC Truck, Inc. and we treat everyone who visits us in the Middleborough, Sandwich, Plymouth, Marion and Fairhaven area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers.
At Robertsons GMC Truck, Inc., it's only too easy to shop online, but it's even easier to get to know us in person. So, if you happen to be in our neck of the woods in Wareham, don't hesitate to drop on by. We're always eager to answer questions from prospective shoppers, so feel free to visit us anytime!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
November 14, 2026
The Service Department is exceptional. Their support is timely and they always want to ensure customers are taken care of. Thanks for the superb support over the years! Their support is timely and they always want to ensure customers are taken care of. Thanks for the superb support over the years! More
by NAVYXO
Verified CustomerEmployees Worked With
November 14, 2026
Great service,,respectful, informative and efficient. .They did everything to assist with my Yukon Slt . .They did everything to assist with my Yukon Slt . More
by shippskelly77
Employees Worked With
November 13, 2026
The staff at front service are helpful and much more pkeasant than at GMC in Bourne. pkeasant than at GMC in Bourne. More
by Hockeymom
November 06, 2026
Its a car dealership. I went in have done my research, getting pre-approved and my research of the dealership. They played some games but their a dealership so it's expe I went in have done my research, getting pre-approved and my research of the dealership. They played some games but their a dealership so it's expected didn't matter in the end I got what's wanted matching my plan. The service center is ok but listening to the desk as I waited and their conversations with other customers left me thinking I'll stick to my mechanic of 20 years. I still after 4 months have not received one item I paid for plus labor probably a lost cause and money. More
by v311977
November 05, 2026
they were having a bad morning but still treaded us in a professional manner thank you professional manner thank you More
by forsterjim
November 05, 2026
The Robertson’s team were very helpful trying to understand and address the issues with my truck . Thank you Robertson’s GMC understand and address the issues with my truck . Thank you Robertson’s GMC More
by alvrod78
October 30, 2026
Everyone at this dealership is great to work with. Jimmy in the service department, Andrew in sales and David in finance. Jimmy in the service department, Andrew in sales and David in finance. More
by patti.brault
October 27, 2026
Date: October 24, 2026 To: Ali Robertson & Loring Mills Subject: Formal Complaint Regarding Service Experience, Misdiagnosis, Scheduling Failure, and Financial Impact Dear Ali Robertson (General Ma Mills Subject: Formal Complaint Regarding Service Experience, Misdiagnosis, Scheduling Failure, and Financial Impact Dear Ali Robertson (General Manager) and Loring Mills (Service Manager) I am writing to formally express my extreme dissatisfaction with the level of service, communication, and technical evaluation I recently received at Robertson's GMC. My experience during this service visit fell severely short of professional standards and has caused unnecessary disruption, financial loss, and frustration. Summary of Issues • Appointment and Loaner Vehicle Failure: I scheduled my service appointment two weeks in advance specifically to ensure that a prearranged loaner car would be available. Upon my arrival on the day of the appointment, I was informed that no loaner car was available, directly violating our prior arrangement. • Loss of Wages: Because your department failed to provide the promised transportation, I was left without a vehicle and subsequently lost 3 days of work, resulting in direct financial damages. • Unreasonable Diagnostic Delays: Despite dropping off my truck as scheduled to be evaluated for a transmission issue and a clunking sound from the front end, the vehicle was not even looked at until the following day. • Severe Misdiagnosis: Your service department informed me that my transmission was completely bad and required full replacement, alongside claims that my front ball joints and sway bar links were both bad and needed replacement. • Disproven Diagnosis & Resolution: Addressing the transmission shudder specifically, I proceeded to have the transmission fluid flushed and filled in accordance with GM Technical Service Bulletin (TSB) 18-NA-355 (pertaining to torque converter clutch shudder). Upon my own careful inspection of the vehicle, I determined that the ball joints are in good condition—only the sway bar links are worn. Furthermore, the transmission is now operating exactly as it should and is currently awaiting the recommended 200-mile road test. Requested Resolution Being incorrectly told that a major component like a transmission requires total replacement—when standard TSB maintenance (such as TSB 18-NA-355) has shown to resolve majority of the known issues—is unacceptable and severely undermines trust in your service department's technical competence. Likewise, misdiagnosing suspension components leads to unnecessary and costly repairs, compounded by the major loss of income I experienced due to the lack of a loaner car. I request that management review this incident with your service team to ensure accurate diagnostics moving forward, and contact me promptly to discuss an appropriate resolution and reimbursement for the financial impact caused by this visit. Summary Quote: $10K Actual Cost: $550.00 More
by reildeal
Employees Worked With
October 26, 2026
Jimmy is the main reason for my satisfaction, the work appears to to perfect, but the ease of scheduling and communication from the desk is top notch. appears to to perfect, but the ease of scheduling and communication from the desk is top notch. More
by rfe72
Employees Worked With
