Roberts Motors
Alton, IL
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336 Reviews of Roberts Motors
I had a great service experience at Roberts Motors! I took my new truck in for its first service and I'm happy to report they were fantastic to work with. They went way above my expectation starting w I took my new truck in for its first service and I'm happy to report they were fantastic to work with. They went way above my expectation starting with offering to pick up and return the vehicle for me. They offered me a ride if needed and the service was done on-time and exactly as described. I highly reccomend them and I'm sure if there was ever a problem they would make it right. Thanks Roberts Motors! It's the simple stuff that makes all the difference! More
Well I lucked out when I phoned for my needed service, turns out there was a cancellation so they got me In the following day. They took care of a separate issue we had previously discussed, so I was very turns out there was a cancellation so they got me In the following day. They took care of a separate issue we had previously discussed, so I was very satisfied with my visit. Tyvm More
They always provide top notch service. The service man even found repair work that needed completing while I was there for my oil change. All warranty work and saved me another trip back t The service man even found repair work that needed completing while I was there for my oil change. All warranty work and saved me another trip back to the dealership on another day. More
Having problem with battery getting a full charge did not have time to evaluate it and said they could not get me back in until January That won’t work for me as I will be gone so I guess when I come back I’ have time to evaluate it and said they could not get me back in until January That won’t work for me as I will be gone so I guess when I come back I’ll probably have a dead battery More
Roberts service department is a step above everyone else's. Our car failed the emission test. We took it in on a Friday, they found the issue, and had the tech work on it late so we could get the car b else's. Our car failed the emission test. We took it in on a Friday, they found the issue, and had the tech work on it late so we could get the car back before the weekend. Great! More
This dealership understands the value of customer service. Always professional and friendly. Thank you Roberts Motors! service. Always professional and friendly. Thank you Roberts Motors! More
Bought tires from Bill. Had recall done thru Shanon. Both fellows were helpful and courteous. Both jobs were done in very quick order which was very much appreciated! Had recall done thru Shanon. Both fellows were helpful and courteous. Both jobs were done in very quick order which was very much appreciated! More