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Roberts Motors

Alton, IL

4.7
350 Reviews

4350 Alby St.

Alton, IL

62002

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350 Reviews of Roberts Motors

September 15, 2021

As a woman I am impressed with the attitude of the personnel at Roberts Motors. I’m always treated as a “customer” instead of a “woman”, as many other facilities do. Also, the service is always excell More

by Davidzog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember. All were terrific
September 09, 2021

Curtis and Jim were excellent to work with when I traded my Edge for the Fusion. I will definitely be a return customer and I will be sure to send others to Roberts as well. More

by KawiGirl680
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis W. And Jim H.
September 08, 2021

As always the service at Robert’s Ford was well done. QuickLane is an easy in-easy out service for getting an oil change and “The Works.” I was surprised this time as they indicated on the service report More

by bach37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
August 30, 2021

I always go to Roberts Ford for any mechanical work. Always a clean environment with nice restrooms. Great coffee, great service, great people. Thank you More

by Davidzog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I’m 73 and don’t remember
August 26, 2021

The dealership's service was prompt and the appointment system was efficient. The service representative was easy to speak with and clear about the inspection's findings. The billing was accurate and fair. More

by Joseph C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
August 24, 2021

When my truck needed service I tried Roberts Motors because I heard their service was great. The first person I dealt with was Rachel to get my information & documented why I was there for service. Rac More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel, Drew, Ryan, Jack, Terry, Pam
August 19, 2021

I was treated with great respect!! Mr Roberts has a wonderful Dealership!!!!!! I'm very happy!!! More

by keithmmorris62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Tonya, Racheal
August 12, 2021

Great service as always. I had an indicator light out and it was fixed quickly without an appointment. Nate did a great job washing the car! More

by npennell52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure except Nate.
August 02, 2021

Recently had a flat tire repaired. Even though the dealership was extremely busy they took the time to take care of the repair and get me back up an running. More

by Bkalexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
July 21, 2021

Recently took our 2013 Escape in for oil change and to look at brakes. Oil change was completed in a timely manner and we were told that the brakes were still good and would not require replacement at thi More

by tlevan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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