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Roberts Motors

Alton, IL

4.8
336 Reviews

4350 Alby St.

Alton, IL

62002

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336 Reviews of Roberts Motors

August 26, 2021

The dealership's service was prompt and the appointment system was efficient. The service representative was easy to speak with and clear about the inspection's findings. The billing was accurate and fair. More

by Joseph C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
August 24, 2021

When my truck needed service I tried Roberts Motors because I heard their service was great. The first person I dealt with was Rachel to get my information & documented why I was there for service. Rac More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel, Drew, Ryan, Jack, Terry, Pam
August 19, 2021

I was treated with great respect!! Mr Roberts has a wonderful Dealership!!!!!! I'm very happy!!! More

by keithmmorris62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Tonya, Racheal
August 12, 2021

Great service as always. I had an indicator light out and it was fixed quickly without an appointment. Nate did a great job washing the car! More

by npennell52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure except Nate.
August 02, 2021

Recently had a flat tire repaired. Even though the dealership was extremely busy they took the time to take care of the repair and get me back up an running. More

by Bkalexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
July 21, 2021

Recently took our 2013 Escape in for oil change and to look at brakes. Oil change was completed in a timely manner and we were told that the brakes were still good and would not require replacement at thi More

by tlevan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
July 19, 2021

I was very satisfied with the Quick Lane service at RobertsMotors. I made an appointment in advance which worked out well for me. The staff was friendly and professional. More

by jks327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel, Tonya, Pam
July 14, 2021

I have had my vehicle serviced for 7 years now only at Roberts. All though I love the quality of service, I feel the service team was a little more friendly and make you they are thankful for our busines More

by jackieshoyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
June 29, 2021

Very happy with the trade in and purchase process. Only thing was inconvenient was my power of attorney was not excepted for my over the road truck driver husband. That was the whole purpose of us getting More

by becky.drives
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lane
June 23, 2021

I have my Ford Escape serviced here and everyone is helpful and explanatory. They have a great deal for getting an oil change and tire rotation. You can wait there or drop it off and get it later. It t More

by sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
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