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Roberts Motors

Alton, IL

4.8
336 Reviews

4350 Alby St.

Alton, IL

62002

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336 Reviews of Roberts Motors

January 19, 2022

I was an unscheduled service customer. I had to go out of town and take my truck vs my car. The staff took really good care of me. Thanks to the service staff for being customer focused! Thank you, Randy Ro More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't notice names
January 13, 2022

Have been a Roberts Ford customer for many years. I keep coming back because I feel they treat me fairly and have the best service. More

by Chuck-123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holman
January 08, 2022

Have been a Robert’s customer for over 35 years. Have always been treated grea. Service department does their best to get things done right and efficiently. More

by abonedoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
January 06, 2022

Roberts Motors offers the best service. They do all my work, oil changes, battery, tires. I've been a customer for years. More

by justJim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The entire service department is great.
January 04, 2022

We purchased a Ford Escape. We had a minor issue and Jack Phegley and Jack Roberts solved the issue. We are well please and know that they care for their customers. We highly recommend Robert’s Ford. More

by marty-jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Phegley, John Roberts
December 08, 2021

Was very impressed with Tim’s knowled of the vehicle and the time he spent explaining the trucks functions and options available. I’m sure he’s had comments from other customers but I’m impressed with his More

by Cunningham.Lorne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lane
November 28, 2021

We recently purchased a vehicle from Roberts for the first time. Brittany made the purchase very easy. She was very helpful and made sure all of our questions were answered. Highly recommend Roberts More

by maybe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
November 24, 2021

Always very nice and courteous explain the service they've done for me. Also very quick and what they do More

by sevenball582002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
November 23, 2021

Tire sensor said we had low pressure, which Union checking, we did. After Reiflating, it seem low the next day. With an out of town trip looming we needed it checked and fixed immediately. Went in wi More

by bach37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember
November 20, 2021

I waited three hours to get a tire fixed and then it went flat that night and I had to wait 2.5 hours the next day to get a new tire-and the young technician was more interested in eating pizza than checking More

by Psychmkt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know names
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