Roberts Motors
Alton, IL
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342 Reviews of Roberts Motors
We just purchased a Ford Escape AWD from Roberts Motors and absolutely love it!! Our salesman, Devin Williams was amazing!!! He was very professional, knowledgeable, friendly and patient! The buying proces and absolutely love it!! Our salesman, Devin Williams was amazing!!! He was very professional, knowledgeable, friendly and patient! The buying process was quick and efficient. I would highly recommend this long-standing dealership!! More
My car broke down on the road and had to be towed to Robert’s Ford. It was two days before new years. I knew it would be a tough timeline for them to work me in and find parts. My Service Manager warned Robert’s Ford. It was two days before new years. I knew it would be a tough timeline for them to work me in and find parts. My Service Manager warned me they would just try to work me in when they could. Well, surprise! The next morning … New Years Eve … he called me to tell me that, while serious, it was not a hard fix and they were looking for parts. He did think, with the holiday and then the weekend, it could take up to six days to complete. Imagine my surprise when they called mid-morning Jan 2 to say my car was ready for pickup! Bravo to the parts dept for finding everything needed (and the drivers who got them to our local guys!), thanks to the service techs for the quick diagnosis and then repair the car. They did not have to get the repair finished this quickly when it had been predicted for four days later. Getting it back to me so quickly just shows the care and concern they have given me for 25+ years and why I keep going back to Robert’s Ford Service Department. More
It's always a great experience at Robert's Motors, whether you are purchasing a new/used vehicle, or using the Service Department. Always pleasant, helpful, and courteous. whether you are purchasing a new/used vehicle, or using the Service Department. Always pleasant, helpful, and courteous. More
Dealing with Roberts Motors was a pure delight. They were up front with all financial/service related information and presented it all in a clear and simple manner (nothing popped up at the last m They were up front with all financial/service related information and presented it all in a clear and simple manner (nothing popped up at the last minute & they were spot-on). The price of the vehicle was amazing (flew up from Texas it was so good)! All staff members were friendly, competent, & made me feel right at home. It was the most pleasant buying experience I've ever had both commercial and private. They've been great with satisfaction and service followup communications as well. I'd fly up to do it again. What else can I say other than "Thanks y'all!". James M. More
We bought our 2024 Bronco Badlands from Mark Hudock at Roberts Motors in Alton. We were very happy with the overall experience. The negotiation was easy and low pressure. They showed that they wanted our Roberts Motors in Alton. We were very happy with the overall experience. The negotiation was easy and low pressure. They showed that they wanted our business but again did not pressure us. We’ve had service done at their dealership in the past and have been very happy. I’d have no problems sending friends or family into Roberts and talk to Mark. More
Everyone is so nice and helpful. We just recently started using the service department and have been so pleased with their knowledge and professionalism. We purchased a vehicle fro We just recently started using the service department and have been so pleased with their knowledge and professionalism. We purchased a vehicle from Robert’s 6 weeks ago and we were so impressed with the sales staff especially Jakob and Devon. I would definitely recommend Robert’s to friends and family. More
Robert's Motors has an amazing family atmosphere that inspires the employees sell you the right vehicle. I have witnessed the tireless efforts of this sales team. Ryan Bennett has delt with my wild vehic inspires the employees sell you the right vehicle. I have witnessed the tireless efforts of this sales team. Ryan Bennett has delt with my wild vehicle purchases without ever losing his cool. Robert's Motor will meet all of your midlife crisis or regular vehicle needs. More