Robert Brogden's Olathe Kia
Olathe, KS
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48 Reviews of Robert Brogden's Olathe Kia
Pres Taylor was great! Got us what we wanted at a good price. Very knowledgeable and friendly. Not pushy like some dealerships. Overall very positive experience! price. Very knowledgeable and friendly. Not pushy like some dealerships. Overall very positive experience! More
First time using this dealership, previously had my car serviced at another Kia dealer but wanted to move closer to home. I was very impressed with staff and service from start to finish! Thanks, You serviced at another Kia dealer but wanted to move closer to home. I was very impressed with staff and service from start to finish! Thanks, Your new happy customer More
1st scheduled service here. My pre owned vehicle with 31,000 miles on it was scheduled for oil change, tire rotation and recall work. After waiting several weeks to get an appointment, work was performed 31,000 miles on it was scheduled for oil change, tire rotation and recall work. After waiting several weeks to get an appointment, work was performed, did not receive call back that work was complete, fluids were not filled, technicians left greasy hand prints on drivers seat, interior of driver door. Service perforned 6/15/2021 Unsure if Advisor performed the work, do not want to throw him under the bus. More
The customer service was excellent! They took very good care of me. This dealership is highly recommended to anyone! Kamal was professional and nice to work with. Thanks I lot! care of me. This dealership is highly recommended to anyone! Kamal was professional and nice to work with. Thanks I lot! More
Great customer service from Kamal at this dealership. Provided detailed and informed responses to all of my questions and was very personable. I highly recommend working through him for any future car en Provided detailed and informed responses to all of my questions and was very personable. I highly recommend working through him for any future car enquiries. More
Excellent service on the purchase of a new Telluride. The Tellurides are sold before they hit the lot and Robert Brogden was great at keeping me in the loop on the status of the car and the purchase pro The Tellurides are sold before they hit the lot and Robert Brogden was great at keeping me in the loop on the status of the car and the purchase process was quick and easy! More
I traded in my Kia and submitted paperwork for a refund of the extended warranty and gap insurance. I have called finance at the Olathe dealership numerous times in the past 6 months for the status and get of the extended warranty and gap insurance. I have called finance at the Olathe dealership numerous times in the past 6 months for the status and get no response back or returned calls, just promises of returned calls. I am upset with the length of time and the no assistance. It is poor customer service. Next step is an attorney. More