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Robert Brogden's Olathe Kia

Olathe, KS

3.5
48 Reviews

130 North Fir Street

Olathe, KS

66061

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48 Reviews of Robert Brogden's Olathe Kia

September 24, 2024

It was a good experience dealing with Uriah and all the rest of the crew. More

by Mkbreen1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriah
Sep 24, 2024 -

Robert Brogden's Olathe Kia responded

Thank you for visiting Uriah & the team here at Robert Brogden's Olathe Kia! We appreciate your support and hope to see you again in the future!

September 23, 2024

Service was completed promptly and Andrew communicated at every step along the way. Recommendations for service with optional breakdown was also provided. More

by mykiawasserviced+dealerrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cure
Sep 23, 2024 -

Robert Brogden's Olathe Kia responded

We're glad to hear that Andrew kept you informed and provided excellent service at Robert Brogden's Olathe Kia. Thanks for sharing your positive experience!

September 23, 2024

The service was great. It was quick and I received a complimentary car wash. I would recommend More

by Kbrooks0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriah
Sep 23, 2024 -

Robert Brogden's Olathe Kia responded

Thank you for visiting Robert Brogden's Olathe Kia! We appreciate you trusting us with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

September 23, 2024

Extremely friend and helpful staff. Worked hard to find the perfect car for me and was exactly what I wanted. More

by beccalcole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raffaele
Sep 23, 2024 -

Robert Brogden's Olathe Kia responded

Thank you for the kind words! We're so glad our team at Robert Brogden's Olathe Kia was able to help you find the perfect vehicle. Enjoy your new ride!

September 23, 2024

Oil change and tire rotation was good. When i left dealership msg on dash said driv.Atten. warning system off. Asked service Guy what it meant and they didn't know. Been driving it for More

by hjfields85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard and others
Sep 24, 2024 -

Robert Brogden's Olathe Kia responded

Thank you for sharing your experience. It's concerning to hear about the issues with your vehicle and the lack of assistance provided. We understand how frustrating this must be, especially given your long history with us. Please reach out directly so we can discuss a solution that works for you. Thank you, Nick Dollar - Service Manager - ndollar@brogdenauto.com

September 23, 2024

Dealership is awesome and the service department does a really good job. Uriah did a great job. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriah
Sep 24, 2024 -

Robert Brogden's Olathe Kia responded

We're so glad to hear it, David! Thank you for rating us five stars! – Robert Brogden's Olathe Kia

September 23, 2024

Service department good but the sales department when I brought the car needs some customer service training. More

by stevecardwell47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Sep 24, 2024 -

Robert Brogden's Olathe Kia responded

Steve, thank you for the review. We appreciate your feedback and will certainly work on improving in this area moving forward. If you'd like to share anything further, please feel free to contact me directly. Thanks again, Tyrone Taylor - Sales - dtaylor@brogdenauto.com

September 19, 2024

Our experience with Robert Brogden Kia and Scott were very pleasant. They were very helpful and gave us a very good offer on our trade. More

by Matt.boyd23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 19, 2024 -

Robert Brogden's Olathe Kia responded

Matt, we're delighted to hear that Scott and the team at Robert Brogden's Olathe Kia provided a pleasant experience for you. Thanks for sharing your positive feedback!

July 16, 2024

Got an oil change, wire harness recall, window motor replacement, and oil leak issue done here back in January (about $1300 worth of work). I was in the waiting room for almost 6 HOURS. I went to re More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Jul 17, 2024 -

Robert Brogden's Olathe Kia responded

Josh, thank you for the review. I'm disappointed to hear that this experience didn't leave you with a better impression of our dealership and apologize for any frustration or inconvenience caused. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Nick Dollar - Service Manager - ndollar@brogdenauto.com

May 28, 2024

I’ve been waiting for my car for 5 days. No loaner car. I even gave them the code that came up on the computer when the vehicle stopped on my 2022 Kia Sorento! I have no vehicle even though More

by kantrell68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
May 30, 2024 -

Robert Brogden's Olathe Kia responded

Thank you for sharing your concerns regarding your experience with us. We understand the frustration of waiting for your vehicle without a loaner car and the issues you faced with the diagnosis and service process for your 2022 Kia Sorento. Rest assured, we take your feedback seriously and will look into this matter further to ensure your concerns are addressed promptly. Sincerely, The Olathe Kia Team

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