Robert Brogden's Hays GMC - Service Center

Can't say enough about Curtis (? ). He always provides me with such great, friendly and timely service. ). He always provides me with such great, friendly and timely service. More

Very helpful, friendly, great service department, when I call they always can get an appointment scheduled in a timely matter and at times on the same day if I need it call they always can get an appointment scheduled in a timely matter and at times on the same day if I need it More

Excellent service in a timely fashion. We appreciated the twenty one point inspection, the extra effort to find new tires, and feedback in the process. We appreciated the twenty one point inspection, the extra effort to find new tires, and feedback in the process. More

Danny Hachmeister and his crew take care of our vehicles with care and hard work. with care and hard work. More

Tyler Chad, and Tony are great. !! My salesman Aaron… not so much or I would have given 5 Stars !! My salesman Aaron… not so much or I would have given 5 Stars More

When you want the job done right you have to take it to the best!! the best!! More

Great Service! Quick and friendly. The department got us in right on time and worked was completed perfectly. Quick and friendly. The department got us in right on time and worked was completed perfectly. More

Good service and they have excellent knowledge and very personable Always get our service done there personable Always get our service done there More

Recently moved to the area. My Buick was leaking a little transmission fluid (small patches of red fluid under the parked car after a drive) and idling ragged at stop lights. My Buick was leaking a little transmission fluid (small patches of red fluid under the parked car after a drive) and idling ragged at stop lights. Since I've driven Buicks all my life, I've been looking for a "home" dealership for service, parts, and new/used vehicles. Not this one -- they didn't act at all interested in a new customer from the start. I made a service appointment for Monday morning at 8:30 am, completed the online info form, wrote the same details on the key envelope, then dropped the car and keys off the night before. Didn't hear a peep from Brogden's either Monday or Tuesday--no call, no voice message, no text. I tried to check the status online through their website, but got error messages that their online customer portal wasn't working. Finally I called Tuesday at 4:30 pm to find out what the status of the service diagnosis was. Was told that Brogden's couldn't find a problem with the idle or a transmission fluid leak -- but they wanted to do over $1,800 worth of repairs to the engine oil system, and were charging me $230 for this "diagnosis," despite the fact the car never leaked oil, smelled of burnt oil, or ever had to have oil added between regular oil changes. I reluctantly paid the "diagnosis" charges and took my car on down the road. I won't be back, and I'm still on the hunt for a local dealership to purchase vehicles, parts and service from. More

Great service, appointment scheduled was on time and efficiently. Service crew was very helpful and friendly! efficiently. Service crew was very helpful and friendly! More