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Robert Brogden's Hays GMC - Service Center

Hays, KS

4.8
61 Reviews
Call Service Center (785) 625-3481

61 Reviews of Robert Brogden's Hays GMC - Service Center

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September 23, 2024

Excellent service and kept me in the loop nice clean and friendly atmosphere will recommend to others More

by GARYHASEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service did a great job
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Sep 24, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! I'm thrilled to hear you had an excellent experience at Robert Brogden's Hays GMC. Keeping our customers informed and providing a friendly atmosphere is important to me. I truly appreciate your recommendation and look forward to seeing you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 21, 2024

Staff was very accommodating easy. to work with scheduling, and let me know when my vehicle was done More

by MIKIEDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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Sep 24, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Robert Brogden's Hays GMC was accommodating and made the scheduling process easy for you. We appreciate you taking the time to share your experience and look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 15, 2024

They have serviced my truck since new! and I would not trust any one else! More

by DREILINGCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Sep 17, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We appreciate your trust in Robert Brogden's Hays GMC to service your truck since it was new. It's wonderful to know that we have earned your loyalty, and we look forward to continuing to provide you with excellent service in the future. Please don't hesitate to reach out whenever you need assistance! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 05, 2024

Serviced the vehicle in a timely fashion. Have to wait for the work to be completed since we live 60 miles away. More

by JOHNGERSTNER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt.
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Sep 05, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We appreciate your feedback on the timely service you received at Robert Brogden's Hays GMC. We're glad we could complete the work efficiently for you, especially with a 60-mile drive. We look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

August 17, 2024

Good quick service in and out as needed no hassles will be back as need More

by CRICKETLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dpt
Report | Print
Aug 20, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a good experience with our service at Robert Brogden's Hays GMC. We strive to provide quick and hassle-free service for our customers. We look forward to seeing you again next time! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

August 16, 2024

Floor mat on driver side was very dirty after service. I just washed them. Just vacuum when finished. More

by SQUIRE1
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your feedback. I understand your concerns about the cleanliness of the floor mat after your service at Robert Brogden's Hays GMC. We strive for high standards in our service, and your input is valuable as we continuously work to improve. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

July 27, 2024

Very helpful and got us in without an appointment since we were from out of town. So very grateful More

by GMRCONTRACTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 29, 2024 -

Robert Brogden's Hays GMC responded

Thank you for the kind words! I'm thrilled we could assist you, even without an appointment. I appreciate your business and hope to see you again at Robert Brogden's Hays GMC. Safe travels! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

June 14, 2024

Very professional listen to what you ask them and eager to help you with anything needed More

by knelson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 18, 2024 -

Robert Brogden's Hays GMC responded

Thank you for choosing Robert Brogden's Hays GMC and for your kind words. We are thrilled to hear about your positive experience with our team. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

June 03, 2024

Got appointment quickly and they looked for problem. They took me home and picked me up also More

by DLDREHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing your positive experience with us, we appreciate your review. We're glad to hear that you were able to get an appointment quickly and that we could assist you with looking for the problem. Our team is always here to help, and we're pleased that we could provide you with transportation as well. We look forward to serving you again in the future at Robert Brogden's Hays GMC. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

May 13, 2024

Excellent service. Scott and the mechanic were very nice and helpful. They were able to get my pickup in to be worked on quickly. More

by ZIKEGIL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Report | Print
May 15, 2024 -

Robert Brogden's Hays GMC responded

Thank you for sharing your positive experience with us at Robert Brogden's Hays GMC. We are thrilled to hear that Scott and our mechanic provided you with excellent service and were able to assist with your pickup promptly. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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