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Robert Brogden's Hays GMC - Service Center

Hays, KS

4.8
65 Reviews

65 Reviews of Robert Brogden's Hays GMC - Service Center

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October 11, 2024

Everyone was very cordial and got me in early and had it done ahead of time, very happy More

by Corsair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Kurt
Oct 14, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Robert Brogden's Hays GMC and that our team was able to provide you with prompt service. We appreciate your feedback and look forward to welcoming you back for your next visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 28, 2024

Excellent service on an oil change and tire rotation on a Friday afternoon. A short stay in their comfortable waiting room and we were on our way! More

by DANDERECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept was great
Sep 30, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience with us at Robert Brogden's Hays GMC for your oil change and tire rotation. Our comfortable waiting room is always available to ensure a pleasant visit. I look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 28, 2024

Knowledgeable and respectful staff. Pleasure to work with. Appreciated the low pressure yet professional approach to sales. More

by MHAUPTMAN
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our knowledgeable and respectful staff at Robert Brogden's Hays GMC. Our goal is to provide a low-pressure and professional environment for our customers. I appreciate your feedback and look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

September 27, 2024

made an appointment for 9 30, as car pulling to the right badly. I arrived at 9:20 and told them I would wait, the car sat outside till 10:20 before they pulled it in. Curtis came and told me that they dro More

by BMMORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Sep 30, 2024 -

Robert Brogden's Hays GMC responded

Thank you for taking with our Service Manager to further discuss your experience. We take feedback like yours seriously, and hope your faith in our dealership has been restored after your conversation with Scott.

September 23, 2024

Excellent service and kept me in the loop nice clean and friendly atmosphere will recommend to others More

by GARYHASEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service did a great job
Sep 24, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! I'm thrilled to hear you had an excellent experience at Robert Brogden's Hays GMC. Keeping our customers informed and providing a friendly atmosphere is important to me. I truly appreciate your recommendation and look forward to seeing you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 21, 2024

Staff was very accommodating easy. to work with scheduling, and let me know when my vehicle was done More

by MIKIEDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Sep 24, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Robert Brogden's Hays GMC was accommodating and made the scheduling process easy for you. We appreciate you taking the time to share your experience and look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 15, 2024

They have serviced my truck since new! and I would not trust any one else! More

by DREILINGCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 17, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We appreciate your trust in Robert Brogden's Hays GMC to service your truck since it was new. It's wonderful to know that we have earned your loyalty, and we look forward to continuing to provide you with excellent service in the future. Please don't hesitate to reach out whenever you need assistance! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

September 05, 2024

Serviced the vehicle in a timely fashion. Have to wait for the work to be completed since we live 60 miles away. More

by JOHNGERSTNER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt.
Sep 05, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We appreciate your feedback on the timely service you received at Robert Brogden's Hays GMC. We're glad we could complete the work efficiently for you, especially with a 60-mile drive. We look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

August 17, 2024

Good quick service in and out as needed no hassles will be back as need More

by CRICKETLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dpt
Aug 20, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a good experience with our service at Robert Brogden's Hays GMC. We strive to provide quick and hassle-free service for our customers. We look forward to seeing you again next time! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

August 16, 2024

Floor mat on driver side was very dirty after service. I just washed them. Just vacuum when finished. More

by SQUIRE1
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your feedback. I understand your concerns about the cleanliness of the floor mat after your service at Robert Brogden's Hays GMC. We strive for high standards in our service, and your input is valuable as we continuously work to improve. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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