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Robert Brogden's Hays GMC - Service Center

Hays, KS

4.8
72 Reviews

72 Reviews of Robert Brogden's Hays GMC - Service Center

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April 24, 2025

I have been very pleased with the dealership and the people that have taken care of my car. Always accommodating and kind. More

by cadaubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Apr 24, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with Robert Brogden's Hays GMC and our team. Your kind words about our accommodating service mean a lot to us. We look forward to taking care of your car in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 08, 2025

Everything was just fine besides 383. 00 for a stupid keyfob and program. I think that is the stupidest thing I've ever heard. More

by AUGUSTINE0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your feedback. I understand your concerns regarding the cost of the key fob and programming. At Robert Brogden's Hays GMC, I strive to provide quality service and transparency in our pricing. If you have further questions or would like to discuss this matter, please feel free to reach out to me directly. I appreciate your input and hope to serve you better in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

March 14, 2025

Received prompt and courtesy service from the service department as always. Would refer others to you all. More

by vkubert2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Curtis Klaus
Mar 14, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your feedback! I'm pleased to hear that you received prompt and courteous service from our service department at Robert Brogden's Hays GMC. Your recommendation means a lot to us, and we look forward to assisting you and your referrals in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

February 15, 2025

Great service quick and fast easy to talk to good family environment professional great techs!!!! More

by BOBBYBIEHLER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny Hachmeister
Feb 15, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Bobby! We truly appreciate your kind words about the service at Robert Brogden's Hays GMC. It's great to hear that you found our team professional and easy to talk to in a family-friendly environment. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

February 02, 2025

The service center is always easy to work with. They are knowledgeable and informative every time. More

by EMFLECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We truly appreciate your feedback about our service center at Robert Brogden's Hays GMC. It's great to hear that you find our team knowledgeable and informative. We look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 31, 2025

The service department is always friendly, knowledgeable and understanding. I appreciate that they know their customers and take the time to do so. More

by AKDIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fairchild
Jan 31, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our service department at Robert Brogden's Hays GMC. Our team strives to provide friendly and knowledgeable service while building strong relationships with our customers. I look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 25, 2025

They have always treated me well when I have my car serviced. Curt Klaus is very helpful answering my questions & concerns very professional. The tech Nate was great also, helping me get to my appoint More

by DNBG55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Klaus & Nate B.
Jan 26, 2025 -

Robert Brogden's Hays GMC responded

Thank you, Barbara! We truly appreciate your kind words about the service you receive at Robert Brogden's Hays GMC. We're glad to hear that Curt and Nate were able to assist you effectively. Your satisfaction is our priority, and we look forward to seeing you again for your next service visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 06, 2025

I appreciate Curtis helping me over the years. He is one reason I stick to Brogden's. More

by JDOLEZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Jan 07, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Robert Brogden's Hays GMC. It's great to hear that Curtis has made such a positive impact on your experience with us. We look forward to continuing to serve you in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 28, 2024

The Service Manager (Scott) was very helpful and through. The repairs on the taillight, oil change and rotation of the tires took far less time than I expected. I would grade the service manage (Scott) and More

by Steven McKee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 29, 2024 -

Robert Brogden's Hays GMC responded

Thank you, Steven, for your wonderful review! We're thrilled to hear that Scott, our Service Manager, was so helpful and that your repairs were completed efficiently. Your A+ grade for our team truly brightens our day! We appreciate your kind words and look forward to assisting you again at Robert Brogden's Hays GMC. Safe travels! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 25, 2024

Curtis is very friendly and works to satisfy your customers. Thank you for being in hays Kansas More

by johnrsjoholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Curtis
Dec 27, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Robert Brogden's Hays GMC. Our team is dedicated to customer satisfaction, and we’re glad to know that it made a difference for you. We look forward to seeing you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

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