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Robert Brogden's Hays GMC - Service Center

Hays, KS

4.8
65 Reviews
Call Service Center (785) 625-3481

65 Reviews of Robert Brogden's Hays GMC - Service Center

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January 06, 2025

I appreciate Curtis helping me over the years. He is one reason I stick to Brogden's. More

by JDOLEZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Report | Print
Jan 07, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Robert Brogden's Hays GMC. It's great to hear that Curtis has made such a positive impact on your experience with us. We look forward to continuing to serve you in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 28, 2024

The Service Manager (Scott) was very helpful and through. The repairs on the taillight, oil change and rotation of the tires took far less time than I expected. I would grade the service manage (Scott) and More

by Steven McKee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Dec 29, 2024 -

Robert Brogden's Hays GMC responded

Thank you, Steven, for your wonderful review! We're thrilled to hear that Scott, our Service Manager, was so helpful and that your repairs were completed efficiently. Your A+ grade for our team truly brightens our day! We appreciate your kind words and look forward to assisting you again at Robert Brogden's Hays GMC. Safe travels! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 25, 2024

Curtis is very friendly and works to satisfy your customers. Thank you for being in hays Kansas More

by johnrsjoholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Curtis
Report | Print
Dec 27, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Robert Brogden's Hays GMC. Our team is dedicated to customer satisfaction, and we’re glad to know that it made a difference for you. We look forward to seeing you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 24, 2024

The sales department was not pushy and worked for me. The service department was very accommodating. More

by dathanjamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 26, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our sales and service departments at Robert Brogden's Hays GMC. Our team strives to provide a comfortable environment for our customers, and it’s great to know that we met your needs. We appreciate your feedback and hope to see you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 20, 2024

Curtis has always been great to work with also he works a person in as soon as possible. More

by johnrsjoholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Report | Print
Dec 23, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, John! We're thrilled to hear that Curtis provided you with excellent service and was able to accommodate you promptly. At Robert Brogden's Hays GMC, we strive to ensure our customers have a great experience. We look forward to serving you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 20, 2024

Clean, very comfortable place to wait for your vehicle very accommodating and they keep you informed when they find a problem. More

by KERRY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Report | Print
Nov 21, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Robert Brogden's Hays GMC to be clean and comfortable, and that our team kept you informed throughout your service. We appreciate your feedback and look forward to seeing you again for your next visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

November 12, 2024

They worked me in on short notice to complete a recall, it was much appreciated and excellent service. More

by Corsair
Recommend Dealer
Yes
Employees Worked With
Kurt
Report | Print
Nov 14, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We’re thrilled to hear that we could accommodate you on short notice for your recall and that you experienced excellent service at Robert Brogden's Hays GMC. Your appreciation means a lot to us. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

November 01, 2024

Everything went great. They got our pickup in for service very quickly and we were very happy with everything and everyone in the service department. More

by ZIKEGIL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that everything went great with your pickup service and that you were happy with our service department. At Robert Brogden's Hays GMC, we pride ourselves on efficiency and customer satisfaction. We look forward to seeing you again for your next service visit! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 16, 2024

The guys in the service department did a great job in explaining all of my options in selecting tires for my vehicle. More

by KSTEWART18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Report | Print
Oct 18, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear that our service department provided great explanations and options for selecting tires for your vehicle. At Robert Brogden's Hays GMC, I strive to offer the best service possible. I hope to assist you again in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 15, 2024

This dealership is extremely accommodating and so very friendly and efficient. Very satisfied with my experiences with them More

by VOGEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We are thrilled to hear that you found our team at Robert Brogden's Hays GMC to be accommodating and friendly. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experiences. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

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