Robert Brogden's Hays GMC - Service Center

Clean, very comfortable place to wait for your vehicle very accommodating and they keep you informed when they find a problem. very accommodating and they keep you informed when they find a problem. More

They worked me in on short notice to complete a recall, it was much appreciated and excellent service. it was much appreciated and excellent service. More

Everything went great. They got our pickup in for service very quickly and we were very happy with everything and everyone in the service department. They got our pickup in for service very quickly and we were very happy with everything and everyone in the service department. More

The guys in the service department did a great job in explaining all of my options in selecting tires for my vehicle. explaining all of my options in selecting tires for my vehicle. More

This dealership is extremely accommodating and so very friendly and efficient. Very satisfied with my experiences with them friendly and efficient. Very satisfied with my experiences with them More

Everyone was very cordial and got me in early and had it done ahead of time, very happy done ahead of time, very happy More

Excellent service on an oil change and tire rotation on a Friday afternoon. A short stay in their comfortable waiting room and we were on our way! Friday afternoon. A short stay in their comfortable waiting room and we were on our way! More

Knowledgeable and respectful staff. Pleasure to work with. Appreciated the low pressure yet professional approach to sales. Pleasure to work with. Appreciated the low pressure yet professional approach to sales. More

made an appointment for 9 30, as car pulling to the right badly. I arrived at 9:20 and told them I would wait, the car sat outside till 10:20 before they pulled it in. Curtis came and told me that they dro badly. I arrived at 9:20 and told them I would wait, the car sat outside till 10:20 before they pulled it in. Curtis came and told me that they drove it and it was pulling to the right, so they put right tire on left and drove it. Now pulling to the left, so they put tire on rear left and said to drive as lots of good tread on tire. I told them I wanted tire replaced as under warranty. Purchased tire on 1/17/24. Serviced and tires rotated, wheels torqued and relearned sensors on 4/03/24 (approximately 5,000 Miles). On 7/26/24 serviced and tires rotated, wheels torqued and relearned sensors. (approximately another 5700 miles, a total of 10500 miles on new tires). Robert called next day saying to come in and they would take tire off and put bubble on and said I could drive it that way till they found out what warranty would cover. Most people know a bubble tire is only for emergency use. so, since the warranty papers were not attached to the Bill of Sale on the tires, I looked the warranty up and filed a complaint. They called Curtis and told him to order a tire and replace tire. I was told to call Curtis and check with him to make sure He was doing it. He just chuckled. More