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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.8
141 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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108 E 13th St

Hays, KS

67601

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Showing 141 reviews

February 22, 2024

Fantastic service department! Definitely recommend. Fast friendly service and things are fixed right the first time. More

by scottpp51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 23, 2024 -

Robert Brogden's Hays GMC responded

Hi Scott, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden's Hays GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 21, 2024

Very committed to potential buyers. Answered all my questions. Very nice supply of vehicles and the price was right. More

by DALEKENNEY23
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kalor Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Robert Brogden's Hays GMC responded

I appreciate you for letting others know about your experience, Dale! If you ever need anything in the future, please don't hesitate to let me know. Take care! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 21, 2024

VERY COURTEOUS AND HELPFUL. EASY TO DEAL WITH. GOOD LOCATION. PLEASANT WAITING ROOM. COFEE AND WATER TO DRINK. More

by DSWEIGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EVERY ONE IN SERVICE DEPARTMENT
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Feb 23, 2024 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 15, 2024

This was one of the most pleasant times that I have purchased a vehicle. All three staff members I talked with were interested in working with me and were not pushy. More

by pattyn0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
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Feb 16, 2024 -

Robert Brogden's Hays GMC responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 15, 2024

I was good learn a lot about Gmc People your fine to deal with Thanks More

by carolwalt1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Robert Brogden's Hays GMC responded

Thank you for this amazing review! I really appreciate your business. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 14, 2024

Everything went good and I am happy with my truck. I will see you next time. More

by MUSTANGENERGY
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Robert Brogden's Hays GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 12, 2024

Awesome sales staff with as good service staff from mechanics to service advisers very professional fair. More

by TGARDNER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 11, 2024

Every interaction with the dealership is professional. From the purchase a year ago to oil changes, this place is really top notch! Very customer friendly! More

by MICHELLE3529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 13, 2024 -

Robert Brogden's Hays GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Michelle. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 06, 2024

Great sales and service team- highly recommend. They gave me a great trade in offer, super fair price on a new-to-me car, and also fixed some slight damage the new car had. 10/10 More

by KHATFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
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Feb 08, 2024 -

Robert Brogden's Hays GMC responded

I cannot thank you enough for your wonderful review of Robert Brogden's Hays GMC and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

February 06, 2024

Great service; easy to make appointments, and they are always friendly and accommodating. Speedy service. More

by moirajoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2024 -

Robert Brogden's Hays GMC responded

Hi, and thanks for your kind words! We appreciate our team here at Robert Brogden's Hays GMC and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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