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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.8
117 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
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108 E 13th St

Hays, KS

67601

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Showing 117 reviews

November 09, 2023

they were great to work with. we will be a repeat customer simple, straigth forward, sold ! More

by FLINTHILLSSTONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 08, 2023

Great communication after the parts were ordered and service was very quick. Waiting room was clean and stocked with beverages for waiting customers. More

by lacyobanion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in the service department
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Nov 08, 2023 -

Robert Brogden's Hays GMC responded

Thank you for visiting our service department and for leaving the kind words, Lacy. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

November 01, 2023

Down to earth salesperson, and willing to help in all ways and gave advice to best fit our needs. More

by hossantiques
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Treinen
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Nov 03, 2023 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 01, 2023

Great customer service always welcoming and very friendly. And we get our vehicle in right away More

by CWERTH6931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Aguilar
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Nov 03, 2023 -

Robert Brogden's Hays GMC responded

Thank you for writing this amazing review for our team! At Robert Brogden Buick GMC Cadillac (Hays), we always appreciate customer feedback, and I am pleased to hear that our team provided a welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

November 01, 2023

Tyler Treinen was amazing. He found me the truck I needed and made the process effortless. More

by tysander29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
Report | Print
Nov 03, 2023 -

Robert Brogden's Hays GMC responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. I am sincerely grateful for your business! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

October 31, 2023

We were satisfied with our oil change and check up on our car recently in Hays. More

by LINDA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Nov 02, 2023 -

Robert Brogden's Hays GMC responded

Linda, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

October 29, 2023

We were there a little early and they got my vehicle in for its oil change right away. We appreciate the promptness! More

by ddieder
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pfanensteil
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Oct 31, 2023 -

Robert Brogden's Hays GMC responded

Thank you for this amazing review! I really appreciate your business. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 29, 2023

They are tough on prices. I paid more than I wanted to. They give you a buy back period but no 30 warranty on used vehicles. More

by MICHAELSAUVAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad ?
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Oct 31, 2023 -

Robert Brogden's Hays GMC responded

I would like to thank you for sharing this review, Michael. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

October 27, 2023

Very helpful and fast! Thorough and responsive to my requests. Highly recommend for car service! More

by WASINGER.AMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wasinger
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Oct 30, 2023 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review, Amy! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 26, 2023

friendly , accommodating, took my concerns seriously, car wash was an added bonus, convenience for servici g More

by DONBETHV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie , 5 star, and manager of service dept, 5star, Tony Aguilar
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Oct 27, 2023 -

Robert Brogden's Hays GMC responded

I appreciate you for letting others know about your experience, Don! If you ever need anything in the future, please don't hesitate to let me know. Take care! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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