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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.4
133 Reviews

133 Reviews of Robert Brogden's Garden City GMC - Service Center

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January 17, 2025

Alfredo Caro, Service Dept, was very informative, friendly and extremely helpful. And the service time took about as long as he predicted. More

by MLBRYANT1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Caro
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Jan 18, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for your wonderful review! We're thrilled to hear that our Service Department, particularly Alfredo Caro, provided you with informative and friendly service, and that the service time met your expectations. Your feedback is greatly appreciated! We look forward to seeing you again at Robert Brogden's Garden City GMC! Sincerely, the Team at Robert Brogden's Garden City GMC

January 16, 2025

Software upgrade on my Sierra was performed quickly. All staff exceptionally nice. Waiting room wonderful with lots of light pouring in from windows. More

by RCLINE474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen
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Jan 17, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for your kind review! We're thrilled to hear that your software upgrade on your Sierra was completed quickly and that you found our staff to be exceptionally nice. It's great to know you enjoyed our waiting room as well! We appreciate your feedback and look forward to assisting you again at Robert Brogden's Garden City GMC. Sincerely, the Team at Robert Brogden's Garden City GMC

January 11, 2025

I was not happy with the service they ordered the wrong parts and tried to find the correct parts l don’t believe them More

by Oscar Catalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coleman Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience with us, Oscar. We understand your frustration regarding the service and the issues with the parts ordered. Your feedback is valuable, and we encourage you to reach out to us directly so we can address your concerns and work towards a solution. We appreciate your input and look forward to the opportunity to improve your experience. Sincerely, the Team at Robert Brogden's Garden City GMC

January 09, 2025

They got me right in and found the problem and fixed it . Service people were professional and very accommodating to my needs and understanding of my situation. Got in and out in an hour . More

by PATRICKSTIVERS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 10, 2025 -

Robert Brogden's Garden City GMC responded

Thank you, Patrick, for your wonderful review! We're thrilled to hear that our service team at Robert Brogden's Garden City GMC was able to address your needs efficiently and professionally. It’s great to know you were in and out in just an hour. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

January 05, 2025

This staff is ver friendly and the service department is very professional and the wait time for service was very good. More

by KEVIN.SHILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 07, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for the wonderful review, Kevin! We're thrilled to hear that you found our staff friendly and our service department professional. It's great to know that your wait time was satisfactory as well. We appreciate your feedback and look forward to serving you again at Robert Brogden's Garden City GMC! Sincerely, the Team at Robert Brogden's Garden City GMC

January 04, 2025

Robert Borden’s dealership performed my recall work without any issues and in a timely manner More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 06, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience, Rob! We're glad to hear that Robert Brogden's Garden City GMC was able to assist you with your recall work smoothly and efficiently. If you have any further needs or questions, feel free to reach out. We look forward to seeing you again! Sincerely, the Team at Robert Brogden's Garden City GMC

January 04, 2025

Bought a 2013 cadillac did not get a inspection sheet don't no anything done to it More

by JAYHAWK76
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jan 06, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience with us. It's important for us at Robert Brogden's Garden City GMC to ensure our customers are well-informed about their vehicles. Please reach out to us directly so we can assist you in resolving this matter. Your feedback is appreciated, and we aim to uphold our standards. Sincerely, the Team at Robert Brogden's Garden City GMC

January 01, 2025

Friendly and knowledgeable service staff that cares about having my business. Kept me informed about any delays. More

by EVa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Robert Brogden's Garden City GMC responded

Thank you for your feedback. We appreciate you sharing your positive experience with the service staff at Robert Brogden's Garden City GMC. It’s great to hear that you felt informed and valued during your visit. If you need anything in the future, don't hesitate to reach out to us. We look forward to serving you again! Sincerely, the Team at Robert Brogden's Garden City GMC

December 27, 2024

Great G R E A T. .. .... ...... ...... ...... ...... ...... ...... ..... .... More

by djdb0578
Recommend Dealer
No
Employees Worked With
5
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December 27, 2024

The Best dealership in south west Kansas! Highly Recommended! Great people great service! Great value! More

by djdb0578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Carrie Eileen
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Dec 28, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about Robert Brogden's Garden City GMC. It's wonderful to hear that you found our team to be great and our service valuable. We look forward to serving you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

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