Ok Still waiting to hear from them on our insurance And
from the dealership about the coverage
from the dealership about the coverage
More
by cek4
Verified Customer
Verified Customer
Other Employees Tagged:
Eileen Foil
Apr 03, 2026 -
Robert Brogden's Garden City GMC responded
Our team has acknowledged this review.
I have had 3 things go terribly wrong with services and
am no longer a customer.
#1 oil chg & rotation only to find out a week later a serious vibration when driving, the lug nuts on one rear wheel loose
am no longer a customer.
#1 oil chg & rotation only to find out a week later a serious vibration when driving, the lug nuts on one rear wheel loose & tire jacked, told tire was fine nothing to do short of tightening lug nuts.
Thank god I did not drive this car out of town!
#2
Came in for oil change, & now come home to find coolant leak next day, take it back and told I need whole new system, I reported that I should not, had it replaced 2yrs ago (not at your place). After master mechanic looked at it I only needed a new thermostat thing. But did I really? It had not leaked 2 yrs previous since new system replaced. Did not leak prior to going in for oil change.
#3
I came home after the thermostat instal & checked under hood to find my full before visit coolant reservoir empty not refilled after the service. Gratefully the radiator was full.
I grew up around cars and mechanically have always taken good care of my cars.
Change out belts/hoses before they blow. Replaced the cooling systems at around 150-175k miles. Etc….
Thankfully I found a great mechanic & my car is still running strong at 245k miles.
I have let my friends know to be aware & double check if they ever have to have work done there.
More
by KRIZRETSEMA
Verified Customer
Verified Customer
Mar 24, 2026 -
Robert Brogden's Garden City GMC responded
Thank you for sharing your feedback with us. We appreciate you taking the time to detail your experiences. It’s clear that you encountered several issues during your visits to Robert Brogden's Garden City GMC, and we understand your concerns. We strive to maintain high standards of service, and your insights are invaluable for us to improve. If you would like to discuss your experiences further, please feel free to reach out to us directly. We wish you the best with your vehicle and hope to have the opportunity to regain your trust in the future.
Sincerely, the Team at Robert Brogden's Garden City GMC
The making of the appointment was easy and got us in the
next day. Day of appointment was fast and efficient! We were very pleased with our service.
next day. Day of appointment was fast and efficient! We were very pleased with our service.
More
by mandcchase72
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Robert Brogden's Garden City GMC responded
Thank you for your wonderful review, Chase! We’re thrilled to hear that you found the appointment process easy and that your visit was fast and efficient. At Robert Brogden's Garden City GMC, we strive to provide excellent service, and it’s great to know we met your expectations. We look forward to seeing you again!
Sincerely, the Team at Robert Brogden's Garden City GMC
First time service everything went well they had a loaner
car and the service was done in a timely manner
car and the service was done in a timely manner
More
by cjbezona
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Robert Brogden's Garden City GMC responded
Thank you for your review, CJ! We are glad to hear that your first service experience at Robert Brogden's Garden City GMC went smoothly, and that you appreciated the loaner car and timely service. We look forward to seeing you again for your next service visit!
Sincerely, the Team at Robert Brogden's Garden City GMC
She is easy to work with and is always able to get my car
serviced within a few days.
serviced within a few days.
More
by schwab0574
Verified Customer
Verified Customer
Other Employees Tagged:
Eileen Foil
Mar 09, 2026 -
Robert Brogden's Garden City GMC responded
Thank you for your kind words! It's wonderful to hear that you find our team easy to work with and that we've been able to service your vehicle promptly. We appreciate your support and look forward to assisting you again at Robert Brogden's Garden City GMC!
Sincerely,
The Team at Robert Brogden's Garden City GMC
Mar 09, 2026 -
Robert Brogden's Garden City GMC responded
Thank you for your kind words! It's wonderful to hear that you find our team easy to work with and that we've been able to service your vehicle promptly. We appreciate your support and look forward to assisting you again at Robert Brogden's Garden City GMC!
Sincerely,
The Team at Robert Brogden's Garden City GMC
Delivers strong customer service by being responsive,
courteous, and helpful. Maintains a professional attitude, listens carefully to customer needs, and works efficiently to provide reliable, solution-o
courteous, and helpful. Maintains a professional attitude, listens carefully to customer needs, and works efficiently to provide reliable, solution-oriented results.
More
by STEVE.SHALBERG
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2026 -
Robert Brogden's Garden City GMC responded
Thank you for your wonderful review, Steve! We appreciate your recognition of our strong customer service and professionalism at Robert Brogden's Garden City GMC. It's great to hear that our team was responsive and attentive to your needs. We look forward to serving you again in the future!
Sincerely, the Team at Robert Brogden's Garden City GMC
They are very nice and helpful They are prompt and they
do what they say
do what they say
More
by JAKOTAMOON
Verified Customer
Verified Customer
Other Employees Tagged:
Eileen Foil
Mar 03, 2026 -
Robert Brogden's Garden City GMC responded
Thank you for your kind words! We appreciate your positive feedback about your experience with us at Robert Brogden's Garden City GMC. It's great to hear that you found our team helpful and prompt. We look forward to serving you again soon.
Sincerely, the Team at Robert Brogden's Garden City GMC
Eileen was great.
The end result was not what i had hoped for this had nothing to do with the service i received. The service was great. I am now just trying to decide
The end result was not what i had hoped for this had nothing to do with the service i received. The service was great. I am now just trying to decide if i want to trade in my vehicle or fix one last item hoping that will end the problems.
More
by VISION0
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2026 -
Robert Brogden's Garden City GMC responded
Thank you for your feedback! We're glad to hear that Eileen provided you with great service at Robert Brogden's Garden City GMC. We understand that the end result may not have met your hopes, and we appreciate your honesty. If you have any questions about trading in your vehicle or fixing that last item, please feel free to reach out to us. We're here to help you make the best decision for you. We hope to see you again soon!
Sincerely, the Team at Robert Brogden's Garden City GMC
Eileen takes good care of me.
The work I need done on my car gets done in a timely manner. The place is always clean and the popcorn fresh. I have no complaints.
The work I need done on my car gets done in a timely manner. The place is always clean and the popcorn fresh. I have no complaints.
More
by gsmith
Verified Customer
Verified Customer
Other Employees Tagged:
Eileen Foil
Feb 06, 2026 -
Robert Brogden's Garden City GMC responded
Thank you for your wonderful review! We’re thrilled to hear that Eileen and our team at Robert Brogden's Garden City GMC have provided you with great service and a clean, enjoyable environment. We appreciate your feedback and look forward to seeing you again soon!
Sincerely, the Team at Robert Brogden's Garden City GMC
Same great people that I have had the privilege to sell
me vehicles and service is always amazing
me vehicles and service is always amazing
More
by FATBOY0
Verified Customer
Verified Customer
Service Price Transparency
Feb 04, 2026 -
Robert Brogden's Garden City GMC responded
Thank you for your review! We appreciate your kind words about the team at Robert Brogden's Garden City GMC. It's always a pleasure to assist you with your vehicle needs and provide you with amazing service. We look forward to seeing you again soon!
Sincerely, the Team at Robert Brogden's Garden City GMC
Dealer Reviews
Cars for Sale
Dealer Log In
