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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.4
1,952 Reviews

1,952 Reviews of Robert Brogden Buick GMC - Service Center

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November 24, 2024

Great service department. Would highly recommend to anyone looking for a Buick or GMC, sales and service. More

by russelldent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're delighted to hear you had a great experience with our service department at Robert Brogden Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 23, 2024

Very pleasant to deal with. Fast and courteous. Excellent service. I would recommend to all. More

by kkampe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Raby
Nov 25, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience at Robert Brogden's Olathe Buick GMC. We strive for fast and courteous service, and we appreciate your recommendation! We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

November 22, 2024

Scott was friendly and has a great sense of humor for the customers. My auto was serviced in a timely manner. More

by JJnKC
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Robert Brogden Buick GMC. Our team is dedicated to providing friendly service, and it's great to know that Scott made your visit enjoyable. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 22, 2024

I was extremely pleased with the service I received from Robert Brogden Buick in Olathe, Kansas. My battery needed to be replaced. It was completely dead and I needed service right away. I spoke to Brian an More

by rinemanjoanne1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience at Robert Brogden's Olathe Buick GMC and that Brian was able to assist you promptly with your battery issue. Your kind words mean a lot to us, and we appreciate your loyalty. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 22, 2024

Brian was professional, helpful with any discounts and discussion of future work.a explanation of results of work very good. More

by FRANZB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Everhart
Nov 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for your review of Robert Brogden's Olathe Buick GMC. We appreciate your feedback regarding our professionalism and the helpfulness concerning discounts and future work. It’s great to hear that you found the explanation of our work results satisfactory. We look forward to assisting you again soon! Sincerely, The Robert Brogden Buick GMC Team

November 22, 2024

Service rep was professional and easy to work with. I knew the cost ahead of time and there weren't any surprises. More

by JOHN R GIRGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you found our service representative at Robert Brogden's Olathe Buick GMC to be professional and easy to work with. We strive to maintain transparency with our costs to ensure a smooth experience for our customers. We look forward to supporting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 15, 2024

Service experience exceeded my expectations. Work done in very timely manner and advisor was great. More

by matts17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your service experience at Robert Brogden Buick GMC exceeded your expectations. It’s great to know that the work was completed in a timely manner and that your advisor provided excellent service. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 13, 2024

Very good placer for take carece to my GMC Carr and always they mak me very happy whit everityn.Tank you so much I Love Those place More

by MAMIELENA85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find Robert Brogden's Olathe Buick GMC to be a great place for taking care of your GMC and that our team consistently makes you happy. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

November 12, 2024

They always work hard to get me in & out as quickly as possible. I appreciate it! More

by caespinoza54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We are glad to hear that you appreciate our team's efforts to make your experience at Robert Brogden Buick GMC efficient and enjoyable. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 10, 2024

Filter needed changing but was not done. Didnt reset oil life and filter sensor. Wouldn’t price match tires from competitor. Couldn’t give estimate for faulty tire pressure sensor. We will b More

by jillaberdeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Nov 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the oil change and tire service at Robert Brogden Buick GMC. Your feedback is valuable as we strive to improve our services. We would appreciate the opportunity to address the issues you've raised. Please feel free to contact us directly so we can discuss this matter further and work towards a resolution. Sincerely, The Robert Brogden Buick GMC Team

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