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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.4
1,952 Reviews

1,952 Reviews of Robert Brogden Buick GMC - Service Center

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January 02, 2025

These guys are AWESOME! I am glad I went to this location for my new vehicle. More

by wtijuania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear you had an awesome experience at Robert Brogden Buick GMC while getting your new vehicle. We appreciate your support and can't wait to see you again! Sincerely, The Robert Brogden Buick GMC Team

January 02, 2025

Jenah greeting me promptly, took down my information and expedited my service. She kept me informed and provide service summary at the end. Really appreciate your help. She was very professional. More

by Bob T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Robert Brogden Buick GMC responded

Thank you, Bob, for your wonderful feedback! We are thrilled to hear that you experienced prompt and professional service at Robert Brogden Buick GMC. It's great to know that Jenah kept you informed and provided a thorough service summary. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

January 02, 2025

Jake, Paul and Mike and all the employees I ran into and worked with, were all professional and super knowledgable. More

by BSS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your glowing review! We truly appreciate your kind words about Jake, Paul, Mike, and our team at Robert Brogden Buick GMC. It's wonderful to hear that you found their professionalism and knowledge helpful during your visit. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

December 18, 2024

My service was a jump up (Batteries). worked me in and changed out my batteries in what seemed a very short amount of time. Service and personnel were excellent. More

by eurisko38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Robert Brogden Buick GMC. It's fantastic to know we could quickly assist you with your battery change. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 11, 2024

Clean, friendly service that remedied the problem in a reasonable amount of time. Nice loaner car while they had mine in for service. More

by L.ARENSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our clean and friendly service at Robert Brogden Buick GMC. It's great to know that our team could quickly remedy the problem and provide you with a nice loaner car during your service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 10, 2024

Great service as always. Had issue with tire sensor that was replaced. Scott got me back in to fix and on the road in 30mins More

by djstacysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We appreciate you taking the time to share your experience with us at Robert Brogden Buick GMC. We're glad to hear that Scott was able to assist you quickly with the tire sensor issue. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 07, 2024

Satisfying , knowledgeable, at ease! Very comfortable atmosphere. Made my shopping experience gratifying and would definitely recommend to others. More

by LEOLION0863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan O’Connor 5-star service
Dec 09, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found your shopping experience at Robert Brogden Buick GMC satisfying and comfortable. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

December 04, 2024

Too many things to list. Feel free to call me for more info. I won’t be back though. More

by SHAWN93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Land
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenah Huff
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Phegley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan OConnor in sales was terrible!, Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby, David Estrada
Dec 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback, Shawn. We understand that you have had some concerns and we appreciate you reaching out. If you would like to discuss this further, please feel free to contact us at Robert Brogden Buick GMC. Your insights are valuable as we strive to improve our services. Sincerely, The Robert Brogden Buick GMC Team

December 01, 2024

This is the third car in a row that I have bought or leased from this dealership. Obviously I am very satisfied. More

by williammckown
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Estrada
Dec 03, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, William! We truly appreciate your loyalty and are thrilled to hear that you have purchased or leased three cars from Robert Brogden Buick GMC. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future. Please don’t hesitate to reach out for any assistance or with your next vehicle need! Sincerely, The Robert Brogden Buick GMC Team

November 24, 2024

If your not familiar with this dealer ship you are missing out .I've delt with several other dealerships and never been treated as well as I was at Robert brogden. Just bought my 3rd new truck from t More

by cwolken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan O'Connor , Jamaica Johnson
Nov 25, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Robert Brogden Buick GMC and are thrilled to hear about your exceptional experience with Ryan. It's fantastic to know that you've found the perfect place for your truck needs. We look forward to seeing you again for your next purchase! Sincerely, The Robert Brogden Buick GMC Team

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