Robert Brogden Buick GMC - Service Center

Everything went fine. I would hope that the repairs would have started on the day that I took the vehicle in, instead of a week later. Although Sage worked to help out e I would hope that the repairs would have started on the day that I took the vehicle in, instead of a week later. Although Sage worked to help out everywhere he could. More

Have been a customer of Robert Brogden’s service department for 7 years. During my last service appointment for a transmission issue the service team canceled my confirmed appointment and I had to g department for 7 years. During my last service appointment for a transmission issue the service team canceled my confirmed appointment and I had to go to the dealership in person to obtain an appointment. Did not receive follow up communication until after making multiple inquiring calls a week later. When I went to retrieve my vehicle the service department could not locate the vehicle or the keys on the lot. I located the vehicle on the lot and they were eventually able to locate the keys. When I paid for the diagnosis and asked for a print out of the technicians notes they would not print them off because I was not going to have the repairs performed at that time. More

Jimmy was great, made the buying process super smooth, would definitely recommend to anyone looking to purchase a vehicle! would definitely recommend to anyone looking to purchase a vehicle! More

I was greeted promptly when I arrived at the dealership Todd Kelly listen to my needs and put my car in for service. He kept me informed and got me out in less than an hour. I Look forward to working with Todd Kelly listen to my needs and put my car in for service. He kept me informed and got me out in less than an hour. I Look forward to working with Todd in the future. More

Our salesman Jimmy carpenter was amazing. He worked hard, with a reminder about our second key fob that we didn’t receive when we bought the car. He got in touch with Kito, (after the first g He worked hard, with a reminder about our second key fob that we didn’t receive when we bought the car. He got in touch with Kito, (after the first guy didn’t follow through) who followed up immediately he too is awesome he is with expresskeys I think he was incredible too. Jimmy helped fulfill my husbands dream of owning a Lincoln. We are very happy More

We are victims of consumer fraud by deceptive business practices. We have made repeated attempts for resolution and have had nothing but excuses and in some instances no response from individuals. Would N practices. We have made repeated attempts for resolution and have had nothing but excuses and in some instances no response from individuals. Would NEVER recommend this dealer. More

My windshield was broken after picking up car. Called to discuss and was treated what I would describe as badly. Not interested in even finding out details - went straight to “we didn’t do it.” Wa Called to discuss and was treated what I would describe as badly. Not interested in even finding out details - went straight to “we didn’t do it.” Was told he would call back the next week when guys were back in and never received a call. I bought my car from Brogden and had just spend over $4k in repairs just to be treated this way. Not a happy customer. More

Awesome service and support from honest folks. I would suggest anybody to reach out and work with them. I would suggest anybody to reach out and work with them. More

Brian treated me like I was the only customer in the world! My engine light was on and my 2017 Buick LaCrosse was overheating Brian had my car analyzed and cost out with a quote within 1 hour. Grea world! My engine light was on and my 2017 Buick LaCrosse was overheating Brian had my car analyzed and cost out with a quote within 1 hour. Great Job Brian ! Denise Rost More

I had a dead battery, I called and they said come in and they would take care of me. So I came in and Brian took good care of me. Thank you! they would take care of me. So I came in and Brian took good care of me. Thank you! More