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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.4
1,951 Reviews

1,951 Reviews of Robert Brogden Buick GMC - Service Center

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January 15, 2025

Prescheduled oil change service for my 3. 0 Duramax diesel 1500 Sierra , began on time and completed with update for a bulletin recall. Matt explained the issue, which I was aware of from a re More

by srcoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
Jan 16, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your oil change service on your vehicle was completed on time and to your satisfaction. It’s great that Matt could keep you informed about the recall bulletin and ensure the service was done within the estimated time. We appreciate your loyalty and are always here to provide you with the consistent service you expect at Robert Brogden Buick GMC. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

January 14, 2025

Brogden did a wonderful job taking care of us and our car. Todd Kelly kept us informed on the service. More

by LINDAF48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Linda! We’re thrilled to hear that Robert Brogden Buick GMC was able to take great care of you and your car. It's wonderful to know that Todd kept you informed throughout the service process. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

January 14, 2025

The check in was easy and the service was performed in a timely basis. Would go back for additional service or repairs. More

by TOMSTELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback, Tom! We’re thrilled to hear that your check-in was easy and that we provided timely service at Robert Brogden Buick GMC. We appreciate your trust in us for your future service and repair needs. Looking forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

January 14, 2025

Robert Brogden always does a wonderful job servicing our car. The service is great, and the people are helpful. I wouldn't go anywhere else! More

by hendrix100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience with the service at Robert Brogden Buick GMC. Our team works hard to provide great service, and your feedback truly means a lot to us. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

January 11, 2025

Matt & Todd were very helpful and extremely patient. Great communication and kept us updated on the status on my car. More

by SARAHGBIBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt (service)
Jan 13, 2025 -

Robert Brogden Buick GMC responded

Thank you, Sarah, for your wonderful review! We’re thrilled to hear that Matt and Todd provided you with great communication and support during your experience at Robert Brogden Buick GMC. Your satisfaction is our priority, and we appreciate you sharing your positive feedback. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

January 10, 2025

everything at the service department went great. everything I wanted done was completed. the only complaint I had was about the snow and the cold, but the dealership could not control the weather, L More

by BUICK2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that everything went great in our service department and that you were satisfied with the work done. We appreciate your good humor about the weather, it can be a challenge! We look forward to seeing you again at Robert Brogden Buick GMC for any future needs. Stay warm! Sincerely, The Robert Brogden Buick GMC Team

January 08, 2025

Todd addressed my concerns with my brakes, even though the service department was very busy they got me in & out as quickly as they could. Much appreciated More

by swtsue
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Robert Brogden Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that our team promptly addressed your brake concerns and got you in and out quickly, even during a busy time. Your appreciation means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

January 05, 2025

Service rep Brian was very courteous and helpful. Service was also very quick. Thank you. More

by AIMEEMAREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Brian provided you with courteous and helpful service, and that your visit was quick. At Robert Brogden Buick GMC, we strive to deliver a top-notch experience for all our customers. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

January 02, 2025

Wonderful experience! Customer care is top notch. Dominik and Mike took care of all of our needs. More

by moorefamily05
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had a wonderful experience with us at Robert Brogden Buick GMC. Dominik and Mike truly strive to provide top-notch customer care, and we're glad they could assist you effectively. We look forward to seeing you again for any future needs! Sincerely, The Robert Brogden Buick GMC Team

January 02, 2025

These guys are AWESOME! I am glad I went to this location for my new vehicle. More

by wtijuania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear you had an awesome experience at Robert Brogden Buick GMC while getting your new vehicle. We appreciate your support and can't wait to see you again! Sincerely, The Robert Brogden Buick GMC Team

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