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Robert Brogden Buick GMC - Service Center
Olathe, KS
1,949 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,950 Reviews of Robert Brogden Buick GMC - Service Center
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January 24, 2025
I would not recommend based on this experience. No one would even acknowledge me when I walked in to check in. I stood there for at least 10 minutes not one person said I will be right with you. Wh No one would even acknowledge me when I walked in to check in. I stood there for at least 10 minutes not one person said I will be right with you. When I tried to talk with people they ignored me. Finally I think it was a sales rep came up and helped me and check me in. The same thing happened for check out. Not very happy. More
by degiroux
Verified CustomerEmployees Worked With
January 24, 2025
Excellent service as always. Staff are very courteous and know what they are doing. Nice job! Staff are very courteous and know what they are doing. Nice job! More
by scott.randall
January 21, 2025
Service was good and was in and out quickly. Brian was very good at getting servic done well. Brian was very good at getting servic done well. More
by RG68
Employees Worked With
January 19, 2025
The dealership is comfortable and a relaxed environment, the atmosphere is professional and polite. Clean provide snacks very accommodating! the atmosphere is professional and polite. Clean provide snacks very accommodating! More
by ATILLMAN913
Employees Worked With
January 16, 2025
Great knowledgeable service in a very speedy manner. Lacy was great in the service department and I feel the whole staff is really professional. Chatted with my salesman Jim. He’s great and I refer him Lacy was great in the service department and I feel the whole staff is really professional. Chatted with my salesman Jim. He’s great and I refer him to my friends who are looking for a car. More
by olsonhaystack
January 15, 2025
Long wait with an appointment. Didn’t get an explanation of why I couldn’t get a copy of service report. I had paid for service in advance and new floor mats were part of new vehi Didn’t get an explanation of why I couldn’t get a copy of service report. I had paid for service in advance and new floor mats were part of new vehicle purchase. Concerned that they may try to charge me for this service that I do not owe for. More
by dlh74esu
Employees Worked With
January 15, 2025
Prescheduled oil change service for my 3. 0 Duramax diesel 1500 Sierra , began on time and completed with update for a bulletin recall. Matt explained the issue, which I was aware of from a re 0 Duramax diesel 1500 Sierra , began on time and completed with update for a bulletin recall. Matt explained the issue, which I was aware of from a recent GMC Recall mailing, and what was entailed. All was completed within the estimated hour, and thoroughly happy with the consistent service I receive from Brogden. More
by srcoons
Employees Worked With
Matt Hoover
