Robert Brogden Buick GMC - Service Center

Very friendly service advisors and efficient service was back on the road in no time. back on the road in no time. More

Lacey was excellent in the service department and provided the customer service needed to get my truck maintained. provided the customer service needed to get my truck maintained. More

Amazing and great customer service! I will definitely be back for my next routine visit. I will definitely be back for my next routine visit. More

Great service team. Matt was awesome (as usual) and answered all my questions. Highly recommend Robert Brogden GMC Matt was awesome (as usual) and answered all my questions. Highly recommend Robert Brogden GMC More

Advisor was friendly and took care of my vehicle in a timely manner with a rental. timely manner with a rental. More

Pretty Good job - would have thought spending $2700+ on a 30K service check that at least you would either vacuum or wash the car, kinda surprised as I get that service at most the other dealerships where I 30K service check that at least you would either vacuum or wash the car, kinda surprised as I get that service at most the other dealerships where I do my maintenance for my car and or my wife’s. More

Went for oil change, but more maintenance needs noticed. Hated to spend the extra but was important for the safety of the car. Appreciated the advice and quick service. Hated to spend the extra but was important for the safety of the car. Appreciated the advice and quick service. More

A Sleigh Ride Through Service Excellence – Robert Brogden GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known as my 2024 GMC Canyon), I headed straight back to Robert Brogden Buick GMC in Olathe. As always, they delivered nothing short of holiday magic, even in April. From the moment I pulled in, I was greeted with genuine hospitality and that rare kind of attentiveness that makes you feel like more than just another appointment on the books. Lacey Pfannenstiel, my service representative, was the definition of professional and personable. She checked me in with efficiency, kept me updated throughout the process, and even made sure I had everything I needed while I waited. The service itself? Flawless. Quick, precise, and done with care. No rushing, no upselling—just honest work on a vehicle that, let’s be honest, has more miles on it from globe-trotting than most folks put on in a year. The sleigh came out running smooth as ever, ready for whatever adventure lies ahead. I’ve said it before, but it’s worth repeating: Robert Brogden GMC doesn’t just take care of cars—they take care of people. And Lacey? She’s an absolute rock star. If you’re looking for a service team that treats your vehicle like it’s guiding a reindeer-led expedition, this is the place. Five stars, a jingle bell salute, and a sleigh-load of thanks. —Robert Riesmeyer Experience Curator, Epic Explorations Sleigh Operator Extraordinaire More

They tried to upsale me on service. I knew what I wanted done, so I told him that. Upsale still occurred. I knew what I wanted done, so I told him that. Upsale still occurred. More

AWESOME experiences, I bring my truck there for anything, quick time fixes and always willing to help. quick time fixes and always willing to help. More