Robert Brogden Buick GMC - Service Center

I was helped very quickly requested Denali 1500 white or red. Ernie cleaned the snow off and I was setting it shortly. red. Ernie cleaned the snow off and I was setting it shortly. More

Lee did a fantastic job he took the time to tell me was happening with the services needed for my car happening with the services needed for my car More

My second time having my vehicle serviced. Staff always courtesy and wait time minimal. Thank you! Staff always courtesy and wait time minimal. Thank you! More

I highly recommend Robert Brogden for all your sales and service needs in the Kansas City area. service needs in the Kansas City area. More

Everyone I dealt with was very friendly and willing to help get the job accomplished. Special shout out to Lee Habiger and Jim Carpenter. Both helped with making my visit informative and to the point. Muc help get the job accomplished. Special shout out to Lee Habiger and Jim Carpenter. Both helped with making my visit informative and to the point. Much appreciated for the quick work that corrected the problems on my vehicle, which allowed me to get on the road with my travel schedule - thanks to your team!! More

Terrible, not knowledgeable. Asked for a transmission service and they flushed the transmission instead of servicing the transmission. Service as described in the owners manual Asked for a transmission service and they flushed the transmission instead of servicing the transmission. Service as described in the owners manual and on GMC website states to drain all fluid and replace the filter. I had to put a new $10,000 Allison automatic transmission in because you guys flushed it. I researched on line through many forums and Allison website as well as spoke to numerous transmission shops in KC are and all day to never flush that transmission. All agreed that flushing is what ruined the transmission. I will use all methods possible to warn others to never use your service department for anything. There was absolutely nothing wrong with my transmission prior to your service guys flushing it. Your management was very unprofessional about handling this when brought to their attention. I have 16 GM vehicles and will warn everyone I know to stay away from your dealership including using social media. More

I was greeted immediately by Lee, who listen to my service needs and quickly wrote me up. Lee kept me informed through the process and I was out the door in under 90 minutes. Lee is a true profession service needs and quickly wrote me up. Lee kept me informed through the process and I was out the door in under 90 minutes. Lee is a true professional and I will continue to use Brogden service because of him. Thank you Lee! More

Max Romine greeted me on the service drive and the battery replacement process was completed in short order. battery replacement process was completed in short order. More

Excellent service and didn’t have to wait long. Will definitely return again for service on my 2023 Buick Encore GX. Will definitely return again for service on my 2023 Buick Encore GX. More

He was wonderful. Happy customer. Did exactly what we discussed. Never going anywhere else!!! Thank you Happy customer. Did exactly what we discussed. Never going anywhere else!!! Thank you More