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Brian Land

Overview Reviews (23) Inventory (372)

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Brian Land

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Brian Land

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.4

23 Reviews

Overview Reviews (23) Inventory (372)

4.4

23 Reviews

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23 Reviews of Brian Land

May 30, 2024

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Employee Rating

Brian stepped into a negative situation we have with our salesperson and provided exceptional customer service we're closer to having a good relationship with the dealership still not great but better salesperson and provided exceptional customer service we're closer to having a good relationship with the dealership still not great but better More

by jperk1366

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Sebastien Granger

Helpful 0

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May 31, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your experience after working with Brian at Robert Brogden Buick GMC. We appreciate your feedback and are glad to hear that Brian provided you with exceptional customer service. We're committed to improving and hope to continue building a better relationship with you. Please don't hesitate to reach out if there's anything else we can do to enhance your experience. Sincerely, The Robert Brogden Buick GMC Team

May 29, 2024

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Fun and friendly people to be around. They treat you like family and do their best to get you what you want! They treat you like family and do their best to get you what you want! More

by bdixon_48

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jake Blackman, Sebastien Granger, Paul Levin

Helpful 0

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May 30, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words! At Robert Brogden Buick GMC, we strive to make everyone feel like part of our family. We're delighted you had a great experience, and we look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

May 25, 2024

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Could not be more impressed with the service and quality that is given from the team at Brogden. that is given from the team at Brogden. More

by TNOWAK1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Sebastien Granger, Ryan O'Connor

Helpful 0

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May 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for your 5-star review! We are thrilled to hear about your positive experience with the service and quality provided by our team at Robert Brogden Buick GMC. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 21, 2024

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Employee Rating

They did a very good job of diagnosing and correcting the issue I brought the vehicle in for. issue I brought the vehicle in for. More

by gj3putt

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for leaving a positive review of your experience with us at Robert Brogden Buick GMC! We're pleased to hear that our team successfully diagnosed and resolved the issue with your vehicle. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 11, 2024

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We were able to get our car serviced in a timely manner and the price was better than other dealerships. and the price was better than other dealerships. More

by JODYCHAVEZ

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you, Jody, for choosing Robert Brogden Buick GMC for your car service needs. We are delighted to hear that you had a positive experience with us, from the timely service to the competitive pricing. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 10, 2024

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Employee Rating

Told me the steering gear was leaking even though my vehicles power steering is fully electric and contains no fluid. Wanted to replace a part at over $2,500 based on this leak that could not have exist vehicles power steering is fully electric and contains no fluid. Wanted to replace a part at over $2,500 based on this leak that could not have existed. Talked with another dealership who was as confused as I was. Plan to take my truck elsewhere from now on. More

by tgosse

Verified Customer

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Recommend Dealer

Helpful 1

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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your feedback with us. We take all comments seriously and strive to provide accurate information to our customers. Please reach out to us directly to discuss this matter further if you would like. We are committed to ensuring the highest standard of service for our customers. Sincerely, The Robert Brogden Buick GMC Team

May 07, 2024

Dealership Rating

Employee Rating

Excellent service and great communication. Very pleased and will return. Appreciated the prompt response and thoroughness of the work. Very pleased and will return. Appreciated the prompt response and thoroughness of the work. More

by rshearer76

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Estrada

Helpful 0

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May 08, 2024 -

Robert Brogden Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Robert Brogden Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Robert Brogden Buick GMC Team

April 25, 2024

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Employee Rating

Called with problem with car and was able to get problem resolved same day. Very efficient. resolved same day. Very efficient. More

by jsamerman

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 25, 2024 -

Robert Brogden Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robert Brogden's Olathe Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Robert Brogden Buick GMC Team

April 22, 2024

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Employee Rating

Transmission issues have not been resolved after 3 visits. Parts have been replaced but still having issues with a brand new vehicle. visits. Parts have been replaced but still having issues with a brand new vehicle. More

by drarnold22

Verified Customer

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Workmanship

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Recommend Dealer

Helpful 0

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Apr 22, 2024 -

Robert Brogden Buick GMC responded

We value hearing about your experience at our dealership, Arnold. We take customer care very seriously at Robert Brogden Buick GMC and we assure you that we are truly dedicated to rectifying this situation. We would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Sincerely, The Robert Brogden Buick GMC Team

April 03, 2024

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Employee Rating

Good visit got oil change and was in and out very quickly. Really enjoyed the waiting room had coffee and snacks thanks. quickly. Really enjoyed the waiting room had coffee and snacks thanks. More

by johnsonrichard8173

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby, David Estrada

Helpful 0

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Apr 04, 2024 -

Robert Brogden Buick GMC responded

Richard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

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