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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,895 Reviews
Call Service Center (913) 712-9342

1,895 Reviews of Robert Brogden Buick GMC - Service Center

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February 09, 2024

They were friendly and addressed my concern promptly. I do feel GM should be issuing a recall regarding reoccurring brake failures involving their Sierra pickup trucks. More

by lkfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

February 08, 2024

I appreciate the my vehicle taken back and completed within a hour so that I continue with my daily errands More

by DETHOEL95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Robert Brogden Buick GMC responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Robert Brogden Buick GMC Team

February 07, 2024

Great team. Brain and Jim were very helpful . . G. R. E. A. T. T. E. A. M More

by DLPHILIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaica Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience, Philip! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

February 07, 2024

The Cust Service repo was great to work with and provided detailed info to help me get in and out of the department quickly. More

by bbascue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby?
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Feb 08, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

February 04, 2024

Ryan was a very professional , respectful , honest man to help me find our vehicle we wanted More

by DYLANREYNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Robert Brogden Buick GMC responded

Thank you for this amazing review and shoutout for Ryan! We really appreciate your business, Dylan. Sincerely, The Robert Brogden Buick GMC Team

February 01, 2024

They got me in and out in a timely manner the service writer was very helpful More

by STOCK.RONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kindred William
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Feb 02, 2024 -

Robert Brogden Buick GMC responded

Ronnie, it's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Robert Brogden Buick GMC Team

January 31, 2024

Very friendly and helpful staff! I have been using them since moving here and plan to continue! More

by kinseywiseman.kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Feb 01, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Kinsey. Sincerely, The Robert Brogden Buick GMC Team

January 29, 2024

Appreciate team at Robert Brogden Buick. Easy to schedule service thru fixing what's needed in timely manner. Definitely recommend this dealership! More

by ldgribbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaica Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

January 28, 2024

Great people, great service, great sales staff, just all out a great place to buy your car and have it serviced More

by defjr34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Habiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Raby
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Jan 29, 2024 -

Robert Brogden Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Robert Brogden Buick GMC Team

January 27, 2024

We had a great experience, in getting the truck in and the service was very fast. More

by claireandrobertscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Claire. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

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