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Robert Brogden Buick GMC - Service Center
Olathe, KS
1,895 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,895 Reviews of Robert Brogden Buick GMC - Service Center
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March 14, 2024
David was very friendly and the service was great. Tad bit expensive for an oil change but I do understand inflation. Tad bit expensive for an oil change but I do understand inflation. More
by terry_jw
Verified Customer
March 11, 2024
I enjoy using this dealership. They are friendly and fast. I would recommend them to anyone. They are friendly and fast. I would recommend them to anyone. More
by ROBERTS6875
Employees Worked With
March 08, 2024
Nice waiting space, easy to check in, Alyssa was helpful and quite nice. Enough seats and much room to sit. Very nice to get a text when car is ready, and quite nice. Enough seats and much room to sit. Very nice to get a text when car is ready, More
by Ft Foxcoon
Employees Worked With
March 07, 2024
Oil change and tire rotation. I was in and out in 30 minutes. Great experiences. I was in and out in 30 minutes. Great experiences. More
by EDDIESAFFELLMO
Employees Worked With
March 06, 2024
Ryan did great. Alyssa was wonderful. I will be back for my free oil change. Alyssa was wonderful. I will be back for my free oil change. More
by sbmcclain
March 05, 2024
Service Rendered s were understaffed resulting in a rather long delay getting checked in from t an oil change. Once checked in everything went well. rather long delay getting checked in from t an oil change. Once checked in everything went well. More
by JBP111
March 05, 2024
2nd time in for service and the time to completion and communication was great. Enjoyed my experience communication was great. Enjoyed my experience More
by tuckerr4101
Employees Worked With
March 05, 2024
You have succeeded not only in discouraging me from servicing my car again at Brogden, but from buying another car from your dealership. Simply stated, "SVC ADMIN FEE," "SHOP SUPPLIES" (on top of a $1 servicing my car again at Brogden, but from buying another car from your dealership. Simply stated, "SVC ADMIN FEE," "SHOP SUPPLIES" (on top of a $115 4-quart oil change/tire rotation), attempt to sell cabin air filter ($160, what!?) prior to GM/Buick recommended service interval, and to sell tires at a ridiculous price with no tread measurements on the work sheet. Not really Ms. Raby's fault. It's obviously the dealership's pressure and work environment. You must make enough scamming other customers to compensate for the ones you lose. Interesting business model. Bye. GM will be hearing about my experience. More
by ljzman
Employees Worked With
March 03, 2024
These guys are professional and did good job for my Cadillac Escalade.I will visit them again for my vehicle service again. Cadillac Escalade.I will visit them again for my vehicle service again. More
by ali.amex79
Employees Worked With
March 03, 2024
Alyssa Raby went above and beyond to help us with a lung nut issue. The issue started at about 2 pm and by 3:30 pm, due to her persistence, to help fix the issue was corrected. She completed the work herse nut issue. The issue started at about 2 pm and by 3:30 pm, due to her persistence, to help fix the issue was corrected. She completed the work herself this after the service department was closed. This was one of the best experiences we have ever had at a car dearship. More
by DIANEKLEMPNAUER
Employees Worked With
