Robert Brogden Buick GMC - Service Center

So easy to have the vehicle serviced at Brogden, staff is very welcoming and knowledgeable. Jenah was really helpful, even the system not showing the appointment she was able to get the truck in the schedule very welcoming and knowledgeable. Jenah was really helpful, even the system not showing the appointment she was able to get the truck in the schedule. More

Overall good experience. Scott got me taken care of on very busy morning. He was able to complete my oil change and take care of a recall issue. Thanks for your help! Scott got me taken care of on very busy morning. He was able to complete my oil change and take care of a recall issue. Thanks for your help! More

Great service department with great staff! I would recommend anyone to get their GM vehicles serviced at Brogden! I would recommend anyone to get their GM vehicles serviced at Brogden! More

Great and timely service! Thanks for your good work! I don’t have any more words!! Thanks for your good work! I don’t have any more words!! More

Very helpful with a warranty on mirror. Great communication. I will definitely be going back for maintenance! Great communication. I will definitely be going back for maintenance! More

Had a unique situation where my windshield pump was not working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered u working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered under warranty but he involved his manager and they called their GMC representative. I have all my service work done at Brogden. Brian called me back in a very short time, told me that they had discussed the mouse situation with the GMC representative and agreed that this was not any fault of mine and that it would be covered under warranty with no cost to me. I am very appreciative of both Brian and the service manager for siding with me as the customer in this very unique situation. Thank you Brian! More

Did a good job. My wait time was minimal. Thanks for making my visit successful My wait time was minimal. Thanks for making my visit successful More

Brian LAND was rude and talked OVER me even before i brought my vehicle in. I WAS a client that USED to LOVE this dealership until my phone call with him yesterday! As soon as i told him i was recording brought my vehicle in. I WAS a client that USED to LOVE this dealership until my phone call with him yesterday! As soon as i told him i was recording the call, because of how rude he was being by telling me my warranty was no good BEFORE he even knew what the problem was, he turned into a child and wouldn't say anything. EVERY single person there has always been TOP NOTCH, but this idiot just showed his true colors! Its amazing how BOLD people get "over the phone" but in person they wouldn't risk it. Brian, I hope your behavior was because it was late in the day and you just needed a nap! Cancel my scheduled appt for tomorrow...the company you work for is GREAT, but you are TRASH!! More

Brian did a great job explaining every thing and finding my extended warranty from another dealership. my extended warranty from another dealership. More

Thank you for Brogden’s great service! Brian thank you for taking care of me and thank to the person who changed my oil, rotated my tires, and the maintenance check! Brian thank you for taking care of me and thank to the person who changed my oil, rotated my tires, and the maintenance check! More