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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,895 Reviews

1,895 Reviews of Robert Brogden Buick GMC - Service Center

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May 21, 2024

Brian was excellent with his customer service. I’m extremely happy with all factors involved with my service appointment. Kyle Ellis More

by kylewinwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for the glowing review, Kyle! We're delighted to hear that Brian provided excellent customer service during your service appointment. At Robert Brogden Buick GMC, we strive to ensure a top-notch experience for all our customers. Please feel free to reach out if you need any assistance in the future. Sincerely, The Robert Brogden Buick GMC Team

May 21, 2024

They did a very good job of diagnosing and correcting the issue I brought the vehicle in for. More

by gj3putt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for leaving a positive review of your experience with us at Robert Brogden Buick GMC! We're pleased to hear that our team successfully diagnosed and resolved the issue with your vehicle. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 20, 2024

Was ready for my arrival Got my vehicle in right away The work was completed in a timely manner The Service Advisor was very friendly and informative I watched the work being performed from outsi More

by ONEILLGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeana Huff
May 20, 2024 -

Robert Brogden Buick GMC responded

Thank you for the positive review, Gary! We're delighted to hear about your experience with us at Robert Brogden Buick GMC. We appreciate your kind words and are thrilled you were satisfied with the service provided by our team. We look forward to welcoming you back in the future. Sincerely, The Robert Brogden Buick GMC Team

May 15, 2024

Received professional and quick service on my oil change, tire rotation and new wiper blades. More

by DSMRCLAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your recent oil change, tire rotation, and wiper blade replacement. We are delighted to hear that you received professional and quick service. We aim to provide efficient and high-quality service to all our customers. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 15, 2024

They were very helpful and honest with helping me get my car repaired and back on the road. More

by LAMB.WM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your car repair needs. We're glad to hear that our team was able to assist you honestly and efficiently. If you ever need any more help in the future, feel free to reach out to us. Sincerely, The Robert Brogden Buick GMC Team

May 11, 2024

Brian took great care of me. Service was good and was on time. Much appreciated. More

by joadesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We are thrilled to hear that Brian provided you with excellent care and that the service was timely. We appreciate your business and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 11, 2024

We were traveling and had stopped in the KC area when we had a problem with our vehicle. We really appreciated how quickly you were able to look at our vehicle and reassure us that we could be on the road More

by Traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Robert Brogden Buick GMC responded

We're thrilled to hear about your positive experience with us at Robert Brogden Buick GMC. Ensuring our customers can get back on the road safely and swiftly is always our top priority. We appreciate your kind words and feel free to reach out to us if you have any questions or concerns. Sincerely, The Robert Brogden Buick GMC Team

May 11, 2024

We were able to get our car serviced in a timely manner and the price was better than other dealerships. More

by JODYCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you, Jody, for choosing Robert Brogden Buick GMC for your car service needs. We are delighted to hear that you had a positive experience with us, from the timely service to the competitive pricing. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 10, 2024

Courteous, professional, and on time! Had oil change and tire rotation in less than 30 minutes. More

by dzzahner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with us at Robert Brogden Buick GMC! We are thrilled to hear that your oil change and tire rotation were completed efficiently and on time. Your satisfaction is our priority, and we look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 10, 2024

It took over 2 years after purchasing my truck for this dealer to add 3 missing microchips. Although GMC advised the final chip was available last September and I contacted the dealer several times regardi More

by tfelgate
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Blackman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Robert Brogden Buick GMC responded

At Robert Brogden's Olathe Buick GMC, we strive to provide timely and efficient service. Your feedback is essential to improving our processes, and we will address this issue internally to ensure it does not happen again. If you have any further concerns, please don't hesitate to contact us so we can assist you promptly. Thank you for bringing this to our attention. Sincerely, The Robert Brogden Buick GMC Team

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