Robert Brogden Buick GMC - Service Center
Olathe, KS
1,952 Reviews of Robert Brogden Buick GMC - Service Center
We really trust Robert Brogden Buick GMC! I was quoted a price for 4 tires. We price checked with 2 other stores. They price was very fair. Can't imagine going anywhere else for service o I was quoted a price for 4 tires. We price checked with 2 other stores. They price was very fair. Can't imagine going anywhere else for service on our Buick Envision! Jenah was so helpful. She even applied a coupon that I was unaware of to the price of our tires! More
Wonderful experience! I was in and out and everyone was great. Appreciate the great customer service I was in and out and everyone was great. Appreciate the great customer service More
We bought our $60,000 Buick on July 26. It was a 2023 Demo Enclave. It had some scratches on the rear bumper that the salesman, Kaleb Prewett said will be repaired. Kaleb and I went back It was a 2023 Demo Enclave. It had some scratches on the rear bumper that the salesman, Kaleb Prewett said will be repaired. Kaleb and I went back and forth about when our car would be ready since July 26. I think Kaleb didn’t get the communication he needed to relay to me about what was involved in repairing our car. On Tuesday, August 13 the car was delivered by Logan, he drove our loaner back but the body shop failed to finish a paint repair on the front. It appeared to have been buffed out but not primed or painted. Plus we were supposed to receive 2 key/fobs but got only 1. This transaction has been very frustrating… More
This is my first experience not only with Robert Brogden. ... But with GMC. Brian was great with my first service... James "Jimmy" may be one of the best sales people I have ever worked with. I will be back ... But with GMC. Brian was great with my first service... James "Jimmy" may be one of the best sales people I have ever worked with. I will be back for the next new truck! More
Great customer service! When I asked what was the next thing to be taken care, the gentleman suggested something else and was still able to work that in. When I asked what was the next thing to be taken care, the gentleman suggested something else and was still able to work that in. More
I had an issue with a brand new 2024 Acadia Denali. When driving 35 or 40 mph, the steering would pull to the left. They trouble shot the problem, rotating tires, checking alignment and couldn’t nail i When driving 35 or 40 mph, the steering would pull to the left. They trouble shot the problem, rotating tires, checking alignment and couldn’t nail it down at first. Since this Acadia incorporated new features there were some unknowns to deal with. They continued to research the issue and found that the problem was something to do when it was manufactured. It didn’t take long to make the correction. Great work guys. The vehicle is super and fun to drive. Thank you. More
Easy to schedule and fast, reliable service - people are friendly and always responsive - never had an issue friendly and always responsive - never had an issue More