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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,895 Reviews

1,895 Reviews of Robert Brogden Buick GMC - Service Center

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June 01, 2024

The service staff are very kind and diligent when it comes to customer satisfaction and service. More

by BABYBLU278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that our service staff provided excellent customer service. We look forward to welcoming you back to Robert Brogden Buick GMC in the future. Sincerely, The Robert Brogden Buick GMC Team

May 30, 2024

Brian stepped into a negative situation we have with our salesperson and provided exceptional customer service we're closer to having a good relationship with the dealership still not great but better More

by jperk1366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your experience after working with Brian at Robert Brogden Buick GMC. We appreciate your feedback and are glad to hear that Brian provided you with exceptional customer service. We're committed to improving and hope to continue building a better relationship with you. Please don't hesitate to reach out if there's anything else we can do to enhance your experience. Sincerely, The Robert Brogden Buick GMC Team

May 30, 2024

Kaleb did a great job on finding my vehicle and making sure I was taken care of !!! More

by kendall5504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb
May 30, 2024 -

Robert Brogden Buick GMC responded

Thank you, Kendall, for sharing your positive experience with us! We are thrilled to hear that Kaleb helped you find the perfect vehicle and ensured you were well taken care of. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 30, 2024

David went the extra mile for my visit. The needed service required him to dig into my vehicle history to find documentation. He found what was needed which ended up saving me money. I appr More

by MAUREEN0226
Recommend Dealer
Yes
Employees Worked With
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with us, Maureen! We are thrilled to hear that David went above and beyond to assist you during your visit. It's great to know that his dedication and exceptional service made a difference for you and saved you money. We truly appreciate your feedback and look forward to welcoming you back to Robert Brogden Buick GMC in the future! Sincerely, The Robert Brogden Buick GMC Team

May 29, 2024

Great vehicle selection, and great inventory. Everyone worked to make me satisfied with my purchase. More

by jamesdtaylor79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback, James! We are thrilled to hear that you had a great experience with our vehicle selection and inventory at Robert Brogden Buick GMC. Our team always aims to ensure customer satisfaction, and we are glad we could assist you with your purchase. We appreciate your review and look forward to welcoming you back in the future. Sincerely, The Robert Brogden Buick GMC Team

May 29, 2024

Great service and it was fast and reliable. The service writer made sure to offer if I needed any extra services and made sure to take great care of my truck. More

by ALLENAIKENS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Troll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Kritzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Skid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words about our service! We are thrilled to hear that you had a great experience with us at Robert Brogden Buick GMC. Our team works hard to provide fast, reliable, and exceptional service. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 25, 2024

Could not be more impressed with the service and quality that is given from the team at Brogden. More

by TNOWAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for your 5-star review! We are thrilled to hear about your positive experience with the service and quality provided by our team at Robert Brogden Buick GMC. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 25, 2024

She is a great worker. She was good in advising me what to look at and gave me Good service to get my car fixed. More

by WILLISFULKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with us, Willis! We are delighted to hear that you received excellent service from our team at Robert Brogden Buick GMC. We appreciate your kind words and hope to see you again for any future car needs. Sincerely, The Robert Brogden Buick GMC Team

May 25, 2024

My car salesman Ryan was so nice so helpful I thought I would be there half a day but I was only there for about a little over 2 hours which is great he was very knowledgeable very nice and I enjoyed my vi More

by masonlee911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with us, Mason. We are thrilled to hear that Ryan provided exceptional service and made your visit enjoyable and efficient. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 23, 2024

I like the great service and customer care I receive every time I get my truck serviced @ Robert Brogden's GMC. Give a shout to Jason in Parts. More

by MAHONYJ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words about the great service and customer care you've experienced at Robert Brogden Buick GMC! We appreciate your feedback and will make sure Jason in Parts gets a shoutout for his exceptional service. We look forward to seeing you again for your next service appointment! Sincerely, The Robert Brogden Buick GMC Team

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