Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Robert Brogden Buick GMC - Service Center
Olathe, KS
1,948 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,948 Reviews of Robert Brogden Buick GMC - Service Center
Sort by
February 19, 2025
Service was excellent as well as communication with the service advisor, Lacey Pfannenstiel, and the service manager, David Blackburn. First time I've met them but they were very friendly and helpful. I r service advisor, Lacey Pfannenstiel, and the service manager, David Blackburn. First time I've met them but they were very friendly and helpful. I recommend them and Robert Brogden's as a dealership to go to for service and buying a new vehicle. More
by Dct8689
Verified Customer
February 19, 2025
Cedric was the service writer I worked with. He was able to take care of our needs and took care of issues that arose as well. He was able to take care of our needs and took care of issues that arose as well. More
by COBBLERS05
February 18, 2025
I had a window issue on my 2024 Canyon and Lacey Pfannenstiel was great, She got it diagnosed, ordered parts and after a second warranty appt. it was fixed perfectly. Pfannenstiel was great, She got it diagnosed, ordered parts and after a second warranty appt. it was fixed perfectly. More
by Tom Schafersman
Employees Worked With
Lacey Pfannenstiel
February 18, 2025
It takes care of you and any issues that you come across and the sales team pays attention to your needs and the sales team pays attention to your needs More
by jessealandaniels
February 15, 2025
The staff very friendly and answered all my questions so yes I’ll go back I’ve been going for a few years now yes I’ll go back I’ve been going for a few years now More
by almassey69@gmail.com
February 12, 2025
Latest visit - told at appt call would be ready after lunch with a 09:00 appt time. Dropped off and ready call 39 min later. Excellent svc. lunch with a 09:00 appt time. Dropped off and ready call 39 min later. Excellent svc. More
by DONDAVIS09
Employees Worked With
February 12, 2025
Did a great job taking care of my service issues. It took a long time to figure it out, but they accommodated me with a loaner car until they got the issue resolved. It took a long time to figure it out, but they accommodated me with a loaner car until they got the issue resolved. More
by ryanhartz
Employees Worked With
February 12, 2025
The service department was very timely, both with helping me upon arrival / getting checked in, as well as for the actual oil change itself. me upon arrival / getting checked in, as well as for the actual oil change itself. More
by Ryan.klassing
Employees Worked With
Lacey Pfannensteil
February 10, 2025
It took a while to get the part in, but once it was in Todd was great and the service was awesome! Todd was great and the service was awesome! More
by Dawn Ridout
Employees Worked With
