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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,071 Reviews

2,071 Reviews of Robert Brogden Buick GMC - Service Center

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July 04, 2025

I got an appointment the same day I requested it. Matt, was very attentive, professional, explained and answered my questions. More

by bravolida20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Matt provided you with attentive and professional service at Robert Brogden's Olathe Buick GMC. It’s great to know that he was able to answer your questions and make your experience a positive one. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

July 03, 2025

Good communication and efficiency made for an easy experience. Katie was great to work with. More

by blair.gisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We appreciate you taking the time to share your experience with us. We're glad to hear that you found our communication and efficiency helpful, and that Katie provided great service. We look forward to assisting you again at Robert Brogden's Olathe Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

July 02, 2025

Nice friendly staff thanks fast service they do everything professionally thanks thanks thanks thanks thanks More

by CARLA.KENAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Carla! We truly appreciate your positive feedback about our friendly staff and fast service at Robert Brogden's Olathe Buick GMC. It’s our goal to provide professional service every time. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 29, 2025

Easy to make oil change appointment and completed in a timely fashion. Cedric got me taken care of upon arrival and I was on my way within an hour. He communicated with me on the progress and was engagi More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Mike! We're thrilled to hear that your oil change appointment was easy to schedule and completed efficiently. It's great to know that Cedric took excellent care of you and made the experience enjoyable by connecting over your military service backgrounds. We appreciate your continued trust in Robert Brogden's Olathe Buick GMC for maintaining your Buick vehicles. We look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

June 27, 2025

I was able to get a quick appointment and the work was finished on a timely basis More

by LHICKS909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! It's great to hear you had a positive experience with the quick appointment and timely service at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and look forward to seeing you again for any future needs. Sincerely, The Robert Brogden Buick GMC Team

June 27, 2025

Had a 9:30 appointment to put in a lumbar motor. After an hour to an hour and a half, I found that they hadn't even started on my vehicle. xxx ? Why do you have us schedule appointments if they m More

by ksjhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback, and we appreciate you taking the time to share your experience with us. We understand the importance of timely service appointments at Robert Brogden's Olathe Buick GMC. It's great to hear that Jimmy provided excellent service, but we acknowledge your frustration about the delay. Please feel free to reach out to us directly so we can address your concerns and work towards a better solution for your next visit. Your satisfaction is important to us. Sincerely, The Robert Brogden Buick GMC Team

June 26, 2025

Came in for installing the hitch on my truck, besides from having to drop it off, it went smoothly More

by cullen.a.tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback, Cullen! We're glad that the hitch installation on your truck went smoothly at Robert Brogden's Olathe Buick GMC. If you have any more needs in the future, please don't hesitate to reach out. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

June 26, 2025

Very Helpful and Courteous. We were from out of town and he was very good about communicating with us on how the vehicle was progressing. More

by bj11
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! It's great to hear you found our team at Robert Brogden's Olathe Buick GMC helpful and courteous during your visit. It’s always a pleasure to assist our customers, especially those who are traveling from out of town. We appreciate your feedback and hope to see you again. Sincerely, The Robert Brogden Buick GMC Team

June 26, 2025

Organised, polite and great to work with. Definitely plan to continue using them as my primary dealer. More

by mlay8074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear you found our team at Robert Brogden's Olathe Buick GMC to be organized and polite. It’s great to know you plan to continue using us as your primary dealer. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 25, 2025

Need to wash cars when serviced, especially when you spend $445.00. I'm sure you will get the car washing handled. I'm counting on you.................... More

by ronslegl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We understand the importance of a clean vehicle, especially after a service appointment. At Robert Brogden's Olathe Buick GMC, we strive to provide the best experience for our customers. The team appreciates your input and is committed to addressing your concerns. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

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