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Robert Brogden Buick GMC - Service Center
Olathe, KS
2,016 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,016 Reviews of Robert Brogden Buick GMC - Service Center
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May 18, 2025
Excellent staff very professional and friendly their waiting area is very nice with snacks and drinks provided waiting area is very nice with snacks and drinks provided More
by joannel5353
Verified CustomerEmployees Worked With
May 17, 2025
Great service team. My service was not only friendly and knowledgable, but really cared about my needs and concerns My service was not only friendly and knowledgable, but really cared about my needs and concerns More
by KSSTARS
Employees Worked With
May 17, 2025
Fast service, wasn’t pressured into any additional services that were unnecessary. Will continue to use this service department services that were unnecessary. Will continue to use this service department More
by JAWHITT1
May 16, 2025
Jim is a rockstar. He was very helpful and addressed all my concerns and communicated it all very well during the whole process. He was very helpful and addressed all my concerns and communicated it all very well during the whole process. More
by Matt H
Employees Worked With
May 14, 2025
Service department acted in very deceiving manner. an oil change turned into a $1000 service. an oil change turned into a $1000 service. More
by willrock0
May 14, 2025
Matthew was quick and very professional, and proactively took care of some issues with my truck. took care of some issues with my truck. More
by ELLE.ROESER
Employees Worked With
May 14, 2025
Lacey did a FANTASTIC job. Five stars is not enough. Lacey was professional, polite and efficient. I normally put visiting auto dealers right up there with the DMV and denti Five stars is not enough. Lacey was professional, polite and efficient. I normally put visiting auto dealers right up there with the DMV and dentists. Lacey changed my mind for Brogden. I hope my truck does not need service again, but if it does I won't dread taking it in. More
by knoxd1
May 14, 2025
The whole Service team did a phenomenal job. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. More
by JimmyAcura
May 14, 2025
Cedric was very polite and informative on the phone and was very timely in communication. was very timely in communication. More
by clements99
Employees Worked With
May 13, 2025
I am disappointed that I scheduled my car in for an appointment for early morning but didn't get my car back until the end of the day. This has happened both times I have had my car in the shop for se appointment for early morning but didn't get my car back until the end of the day. This has happened both times I have had my car in the shop for service. What is the point of having an appointment? I just wish I had known this would be the case so I could have planned accordingly, but no one communicated how long the work might take or why they keep your car all day no matter what your car is in the shop for. That's very frustrating when you don't have any other form of transportation and you work full time. More
by fish_7734
Employees Worked With
