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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.4
1,946 Reviews
Call Service Center (913) 712-9342

1,946 Reviews of Robert Brogden Buick GMC - Service Center

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February 18, 2025

I had a window issue on my 2024 Canyon and Lacey Pfannenstiel was great, She got it diagnosed, ordered parts and after a second warranty appt. it was fixed perfectly. More

by Tom Schafersman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
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February 18, 2025

It takes care of you and any issues that you come across and the sales team pays attention to your needs More

by jessealandaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Pfannenstiel
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February 15, 2025

The staff very friendly and answered all my questions so yes I’ll go back I’ve been going for a few years now More

by almassey69@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that our friendly staff at Robert Brogden Buick GMC were able to answer all your questions. We appreciate your loyalty over the years and look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

February 12, 2025

Latest visit - told at appt call would be ready after lunch with a 09:00 appt time. Dropped off and ready call 39 min later. Excellent svc. More

by DONDAVIS09
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We truly appreciate your positive feedback about your recent visit to Robert Brogden Buick GMC. It's great to hear that our service exceeded your expectations and that you were promptly informed about your vehicle's readiness. We look forward to seeing you again for your next service! Sincerely, The Robert Brogden Buick GMC Team

February 12, 2025

Cedric was awesome to work with. Great attitude. Got my car recall fixed really quickly More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
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Feb 13, 2025 -

Robert Brogden Buick GMC responded

Thank you, Amy, for your fantastic review! We're thrilled to hear that Cedric provided you with excellent service and took care of your car recall quickly. Your positive feedback means a lot to us at Robert Brogden Buick GMC. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 12, 2025

Did a great job taking care of my service issues. It took a long time to figure it out, but they accommodated me with a loaner car until they got the issue resolved. More

by ryanhartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Ryan! We're thrilled to hear that we could assist you with your service issues and provide a loaner car during the process. At Robert Brogden Buick GMC, we strive to accommodate our customers' needs. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 12, 2025

The service department was very timely, both with helping me upon arrival / getting checked in, as well as for the actual oil change itself. More

by Ryan.klassing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannensteil
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Feb 13, 2025 -

Robert Brogden Buick GMC responded

Thank you, Ryan, for your wonderful review! We're thrilled to hear that our service department was timely in both your check-in and the oil change process. At Robert Brogden Buick GMC, we strive to provide efficient and friendly service. We look forward to seeing you again for your next maintenance visit! Sincerely, The Robert Brogden Buick GMC Team

February 10, 2025

It took a while to get the part in, but once it was in Todd was great and the service was awesome! More

by Dawn Ridout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Robert Brogden Buick GMC responded

Thank you, Dawn, for your wonderful review! We appreciate your patience while waiting for the part, and we're thrilled to hear that Todd provided you with great service at Robert Brogden Buick GMC. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 08, 2025

I have had good experiences with this dealership! They get me in quickly and are friendly! More

by SUE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Hecker
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Feb 10, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Sue! We're delighted to hear that you've had great experiences with us at Robert Brogden Buick GMC. Our team is committed to providing quick and friendly service, and we appreciate your recognition of that. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 06, 2025

Outstanding work, honest communication, and reasonable pricing. I will only buy from and service my vehicles at Brogden. They are the only folks I trust with and for my vehicles. More

by drjoshanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Josh! We truly appreciate your kind words about the outstanding work, honest communication, and reasonable pricing at Robert Brogden Buick GMC. Your trust means a lot to us, and we look forward to continuing to serve you for all your vehicle needs. See you next time! Sincerely, The Robert Brogden Buick GMC Team

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