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Robert Brogden Buick GMC - Service Center
Olathe, KS
2,008 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,008 Reviews of Robert Brogden Buick GMC - Service Center
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May 13, 2025
I am disappointed that I scheduled my car in for an appointment for early morning but didn't get my car back until the end of the day. This has happened both times I have had my car in the shop for se appointment for early morning but didn't get my car back until the end of the day. This has happened both times I have had my car in the shop for service. What is the point of having an appointment? I just wish I had known this would be the case so I could have planned accordingly, but no one communicated how long the work might take or why they keep your car all day no matter what your car is in the shop for. That's very frustrating when you don't have any other form of transportation and you work full time. More
by fish_7734
Verified CustomerEmployees Worked With
May 09, 2025
Great job by service team and appreciate all the work done. We will be back for all service items. done. We will be back for all service items. More
by wemufan
Employees Worked With
May 06, 2025
Lacey is great. Very efficient and concerned about the customer experience. The repairs on my tuck went great, just took a little longer than anticipated. Very efficient and concerned about the customer experience. The repairs on my tuck went great, just took a little longer than anticipated. More
by Tom Schafersman
Employees Worked With
May 04, 2025
The service was excellent and easy to schedule. Waited at the dealership which was comfortable as well. Cedric was extremely helpful. Waited at the dealership which was comfortable as well. Cedric was extremely helpful. More
by TCHADWICK7866
Employees Worked With
May 04, 2025
Jim was absolutely amazing and took care of me from the moment I walked in. moment I walked in. More
by KOBUBO33
May 03, 2025
Great experience at the service department. I had daily updates on how work was progressing, and the rental was divine. The lady that drove the shuttle was awesome! I had daily updates on how work was progressing, and the rental was divine. The lady that drove the shuttle was awesome! More
by Lindsay
May 03, 2025
Very friendly service advisors and efficient service was back on the road in no time. back on the road in no time. More
by sblairkc
Employees Worked With
May 03, 2025
Lacey was excellent in the service department and provided the customer service needed to get my truck maintained. provided the customer service needed to get my truck maintained. More
by efd642
Employees Worked With
April 30, 2025
Amazing and great customer service! I will definitely be back for my next routine visit. I will definitely be back for my next routine visit. More
by 24KYLIEFOX
Employees Worked With
April 29, 2025
Great service team. Matt was awesome (as usual) and answered all my questions. Highly recommend Robert Brogden GMC Matt was awesome (as usual) and answered all my questions. Highly recommend Robert Brogden GMC More
by brian.l.koski
Employees Worked With
