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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,067 Reviews
Call Service Center (913) 712-9342

2,067 Reviews of Robert Brogden Buick GMC - Service Center

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June 27, 2025

Had a 9:30 appointment to put in a lumbar motor. After an hour to an hour and a half, I found that they hadn't even started on my vehicle. xxx ? Why do you have us schedule appointments if they m More

by ksjhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2025

I was able to get a quick appointment and the work was finished on a timely basis More

by LHICKS909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! It's great to hear you had a positive experience with the quick appointment and timely service at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and look forward to seeing you again for any future needs. Sincerely, The Robert Brogden Buick GMC Team

June 26, 2025

Came in for installing the hitch on my truck, besides from having to drop it off, it went smoothly More

by cullen.a.tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback, Cullen! We're glad that the hitch installation on your truck went smoothly at Robert Brogden's Olathe Buick GMC. If you have any more needs in the future, please don't hesitate to reach out. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

June 26, 2025

Very Helpful and Courteous. We were from out of town and he was very good about communicating with us on how the vehicle was progressing. More

by bj11
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! It's great to hear you found our team at Robert Brogden's Olathe Buick GMC helpful and courteous during your visit. It’s always a pleasure to assist our customers, especially those who are traveling from out of town. We appreciate your feedback and hope to see you again. Sincerely, The Robert Brogden Buick GMC Team

June 26, 2025

Organised, polite and great to work with. Definitely plan to continue using them as my primary dealer. More

by mlay8074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear you found our team at Robert Brogden's Olathe Buick GMC to be organized and polite. It’s great to know you plan to continue using us as your primary dealer. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 25, 2025

Need to wash cars when serviced, especially when you spend $445.00. I'm sure you will get the car washing handled. I'm counting on you.................... More

by ronslegl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We understand the importance of a clean vehicle, especially after a service appointment. At Robert Brogden's Olathe Buick GMC, we strive to provide the best experience for our customers. The team appreciates your input and is committed to addressing your concerns. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

June 25, 2025

Quality professional service, kept up to date with the status of the vehicle while it was being repaired. Followed through on everything in a timely manner. More

by CBROWNING1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback about the quality of service at Robert Brogden's Olathe Buick GMC. It's great to hear that you felt well-informed throughout the repair process. We strive to provide timely and professional service to all our customers. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

June 21, 2025

Great service , Cedric was very knowledgeable and friendly and kept me informed throughout my visit. More

by REUBEN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Blackburn
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Jun 21, 2025 -

Robert Brogden Buick GMC responded

Reuben, thank you for the awesome review! We’re so glad to hear you had a great experience at Robert Brogden's Olathe Buick GMC. Cedric will be happy to know you appreciated his friendly and knowledgeable service—he takes pride in keeping our guests informed every step of the way. We truly value your feedback and look forward to helping you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 21, 2025

I had great and fast service for my oil change and tire rotation. I was helped by two very competent service representatives. More

by blamb510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for the fantastic review! We're happy to hear you received quick and reliable service for your oil change and tire rotation at Robert Brogden's Olathe Buick GMC. Our team takes pride in getting the job done right, and it means a lot to know their efforts were appreciated. We look forward to seeing you again next time! Sincerely, The Robert Brogden Buick GMC Team

June 19, 2025

Lacey was great to work with. . I was able to get in and out in a reasonable time. More

by G_ard4@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Lacey at Robert Brogden's Olathe Buick GMC. We're glad that you were able to get in and out in a timely manner. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

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