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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.3
1,901 Reviews
Call Service Center (913) 712-9342

1,901 Reviews of Robert Brogden Buick GMC - Service Center

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December 18, 2024

My service was a jump up (Batteries). worked me in and changed out my batteries in what seemed a very short amount of time. Service and personnel were excellent. More

by eurisko38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Robert Brogden Buick GMC. It's fantastic to know we could quickly assist you with your battery change. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 11, 2024

Clean, friendly service that remedied the problem in a reasonable amount of time. Nice loaner car while they had mine in for service. More

by L.ARENSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our clean and friendly service at Robert Brogden Buick GMC. It's great to know that our team could quickly remedy the problem and provide you with a nice loaner car during your service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 10, 2024

Great service as always. Had issue with tire sensor that was replaced. Scott got me back in to fix and on the road in 30mins More

by djstacysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We appreciate you taking the time to share your experience with us at Robert Brogden Buick GMC. We're glad to hear that Scott was able to assist you quickly with the tire sensor issue. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 07, 2024

Satisfying , knowledgeable, at ease! Very comfortable atmosphere. Made my shopping experience gratifying and would definitely recommend to others. More

by LEOLION0863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan O’Connor 5-star service
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Dec 09, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found your shopping experience at Robert Brogden Buick GMC satisfying and comfortable. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

December 04, 2024

Too many things to list. Feel free to call me for more info. I won’t be back though. More

by SHAWN93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Everhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Habiger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaica Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Raby
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenah Huff
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Phegley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan OConnor in sales was terrible!
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Dec 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback, Shawn. We understand that you have had some concerns and we appreciate you reaching out. If you would like to discuss this further, please feel free to contact us at Robert Brogden Buick GMC. Your insights are valuable as we strive to improve our services. Sincerely, The Robert Brogden Buick GMC Team

December 01, 2024

This is the third car in a row that I have bought or leased from this dealership. Obviously I am very satisfied. More

by williammckown
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, William! We truly appreciate your loyalty and are thrilled to hear that you have purchased or leased three cars from Robert Brogden Buick GMC. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future. Please don’t hesitate to reach out for any assistance or with your next vehicle need! Sincerely, The Robert Brogden Buick GMC Team

November 24, 2024

If your not familiar with this dealer ship you are missing out .I've delt with several other dealerships and never been treated as well as I was at Robert brogden. Just bought my 3rd new truck from t More

by cwolken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastien Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaica Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan O'Connor
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Nov 25, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Robert Brogden Buick GMC and are thrilled to hear about your exceptional experience with Ryan. It's fantastic to know that you've found the perfect place for your truck needs. We look forward to seeing you again for your next purchase! Sincerely, The Robert Brogden Buick GMC Team

November 24, 2024

Great service department. Would highly recommend to anyone looking for a Buick or GMC, sales and service. More

by russelldent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're delighted to hear you had a great experience with our service department at Robert Brogden Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 23, 2024

Very pleasant to deal with. Fast and courteous. Excellent service. I would recommend to all. More

by kkampe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience at Robert Brogden's Olathe Buick GMC. We strive for fast and courteous service, and we appreciate your recommendation! We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

November 22, 2024

Scott was friendly and has a great sense of humor for the customers. My auto was serviced in a timely manner. More

by JJnKC
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Robert Brogden Buick GMC. Our team is dedicated to providing friendly service, and it's great to know that Scott made your visit enjoyable. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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