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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,497 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,497 reviews

May 30, 2025

Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More

by JimmyAcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Carpenter
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May 31, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're pleased to hear that you consistently have a great experience at Robert Brogden's Olathe Buick GMC, thanks to both Jimmys in Sales and Service. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 29, 2025

They insist on upselling you on very expensive services. The labor cost is outrageous. Additionally the rep promised to credit the oil change because of all the work being done and did not follow through. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Hoover
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Doug. We understand your concerns regarding upselling and labor costs at Robert Brogden's Olathe Buick GMC. We appreciate your feedback about the promised credit for the oil change, and we want to ensure that all customer commitments are honored. If you would like to discuss this further, please feel free to contact us directly. We are dedicated to improving our services and meeting your expectations. Sincerely, The Robert Brogden Buick GMC Team

May 28, 2025

Sales was great. The sale price was very good. Trade amount was just okay but won’t complain. Finance was good but a little pushy on extended warranty. Finance did no More

by Rick Pillege
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Robert Brogden Buick GMC responded

Thank you, Rick, for your feedback! We're glad to hear you had a great experience with the sales team and found a good sale price at Robert Brogden's Olathe Buick GMC. We appreciate your insights regarding the finance process and will use them to improve. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 29, 2025 -

Rick Pillege responded

I will for sure be back. My goal is the Denali Ultimate. Thank you

May 27, 2025

Sam and Phil Skid were amazing to work with and made the buying experience so easy and enjoyable compared to Cable Dahmer. Paul in finance was very easy to work with and made it fun. More

by bradbennings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Skid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil skid 5 star
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May 28, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Brad! We're thrilled to hear that you had an amazing experience with Sam and Phil at Robert Brogden's Olathe Buick GMC. It's great to know that Paul in finance added to the fun of your buying experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 26, 2025

Salea rep. Max was excellent to seeing to my needs in purchasing my new 2024 GMC Canyon., very informative in walking me though the controls and set up . More

by dbishop0132
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Skid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We're glad to hear Max provided you with excellent service during your purchase of the 2024 GMC Canyon. It's great to know he was informative and helpful in guiding you through the controls and setup. We appreciate your feedback and look forward to seeing you again at Robert Brogden's Olathe Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

May 26, 2025

Good dealer and good service but the charges for regular maintenance are too high. I will likely search for an alternative maintenance provider. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Stateler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Tommy. We’re glad to hear you were pleased with the service overall! We definitely understand your concerns about maintenance costs—your feedback is important to us. If there’s a specific service you’d like to talk through or get more clarity on, feel free to reach out to us. We appreciate you being part of Robert Brogden’s Olathe Buick GMC family and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

May 26, 2025

Had a great experience. Had nuances to my visit and Cedric made me l like it was no big deal and it was much appreciated. More

by rheise0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Cedric was able to assist you and make your visit enjoyable. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

May 23, 2025

They were easy to work with and they made me comfortable and not pressured and to buying a vehicle More

by timpbeal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found Robert Brogden's Olathe Buick GMC easy to work with and that you felt comfortable during the process. Our goal is to provide a pressure-free experience for our customers. We look forward to helping you with your next vehicle purchase! Sincerely, The Robert Brogden Buick GMC Team

May 23, 2025

Always come to Brogden’s for my automotive needs. The sales and service staff are excellent More

by CJBLIESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! It truly means a lot to hear that you continue to choose Robert Brogden's Olathe Buick GMC for all your automotive needs. Our sales and service teams are dedicated to making every visit a great one, and it’s incredibly rewarding to know their efforts have made a positive impact. We’re grateful for your loyalty and can’t wait to welcome you back again soon! Sincerely, The Robert Brogden Buick GMC Team

May 22, 2025

Matt took great care of me. He always is professionally and keeps me updated on what’s best for my vehicle long term. Highly recommend the him and the service team. More

by jake78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with Matt at Robert Brogden's Olathe Buick GMC. Keeping you informed and ensuring the best care for your vehicle is our top priority. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

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