Roadshow BMW
Cordova, TN
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324 Reviews of Roadshow BMW
2020 X5 Purchase Great people, great operation, great product! Facilities are bright, clean and inviting. Past experience with service department has been very profess Great people, great operation, great product! Facilities are bright, clean and inviting. Past experience with service department has been very professional. This is the 7th BMW I’ve purchased from this location and the same sales professional. I particularly like the manner the transaction is handled, one-on-one and not handed off to various departments to “up sell”. More
Mini Clubman purchase Called ahead with specific vehicle in mind and appointment time. Ashley in sales was prepared and greeted me. She worked with me through the whole p Called ahead with specific vehicle in mind and appointment time. Ashley in sales was prepared and greeted me. She worked with me through the whole process of purchasing the car. Appraised my trade and wrote a check, then drove my new car home the same day. Excellent service in every way !! More
Amazing experience Their sales staff are very helpful and friendly. I appreciate the extra effort they made to help me with my purchase. I would highly recommend this Their sales staff are very helpful and friendly. I appreciate the extra effort they made to help me with my purchase. I would highly recommend this dealership. More
BMW 5 Series We came by to test drive the car we had requested and the salesman Paul was of great assistance. Paul was there from the beginning of the test drive u We came by to test drive the car we had requested and the salesman Paul was of great assistance. Paul was there from the beginning of the test drive until the end of purchase. He showed integrity every step if the way. Also the Sales Manager Lamar was also great, the car note wasn’t in our favor and then Lamar went and spoke again with the lender and made it work for us. We were very pleased with the service provide and will prefer other family and friends. More
Amazing experience We found everyone very friendly. Our sales associate Michael was great, he made us feel like a customer that was spending a $100,000. Office Manager w We found everyone very friendly. Our sales associate Michael was great, he made us feel like a customer that was spending a $100,000. Office Manager was terrific too. We have never received better service. More
Clear Cut Case of Fraud I drove less than 500 miles on a new set of 100% BMW Tire Pressure Monitor sensors purchased in Arkansas. The idiot light started flashing on and off I drove less than 500 miles on a new set of 100% BMW Tire Pressure Monitor sensors purchased in Arkansas. The idiot light started flashing on and off on my 535i. So I stopped to see if Roadshow might diagnose/fix it. Instead, they falsely claimed that the sensors were not BMW parts and wanted me to spend > $1,000 to repurchase another set of TPMS sensors. I exchanged emails with the service manager, Brian Blalock and got nowhere. This was an utter waste of my time and money. Stay away from Roadshow. Bill Tucker Fayetteville, AR More
Quick deal from start to finish. Stan Blount was great to deal with. No hard pressure tactics. Listened to me and didnt try and get me to go above what i wanted pay. Lamar Lacey was q Stan Blount was great to deal with. No hard pressure tactics. Listened to me and didnt try and get me to go above what i wanted pay. Lamar Lacey was quick & friendly as well. More
Purchased a pre owened car for College student I was very pleased with all aspects of purchasing a pre owned car for my daughter. Paul helped me find a quality car that fit our budget and was extre I was very pleased with all aspects of purchasing a pre owned car for my daughter. Paul helped me find a quality car that fit our budget and was extremely helpful in making sure that we were aware of each and every step in the purchasing process. Karen the General Manager checked in on us to make sure that all was going well. Karen also spoke to my daughter and made this experience special for her. My wife and I were very happy with our overall experience we were treated the same purchasing a used college car for our daughter as a person buying a top end BMW. More
Best in Class Always great service. Buying/leasing cars here for over 10 years. Michael Reynolds is the best at his profession. This is a premiere dealership on Always great service. Buying/leasing cars here for over 10 years. Michael Reynolds is the best at his profession. This is a premiere dealership on every level. More
The way it should be I set up an appointment to stop in a look at two vehicles. When I arrived Ashley met me and walked me through the cars I asked to see. At no time was I set up an appointment to stop in a look at two vehicles. When I arrived Ashley met me and walked me through the cars I asked to see. At no time was there any pressure to look at something else nor pressure to make an instant decision and purchase. When I decided on the vehicle I wanted we had a short conversation about the pricing coming to a very relaxed agreement and it was done. I met with Taylor to setup the financing and that too was relaxed, quick and easy. Since then I had had two followup calls to see if there have been any issues or concerns with the car. It was a real pleasure to visit the dealership and to make a purchase there. More