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Rivertown Toyota

Columbus, GA

Overview
Reviews
Vehicles
4.0
610 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 610 reviews

May 18, 2024

Service department helped us out of a bad situation and had us on our way. Could not have asked for better service. More

by jeanslaughter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Helpful
May 14, 2024

Always a pleasant experience when getting maintenance on my Highlander at RIVERTOWN Toyota, the staff is always polite and helpful. More

by michelle_browning21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
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May 17, 2024 -

Rivertown Toyota responded

It's great to hear you've consistently had a pleasant experience at Rivertown Toyota! Our team works hard to ensure that every customer receives polite and helpful service during their visits. We appreciate your continued trust in us for maintaining your Highlander!

Helpful
May 09, 2024

Very easy to make appointment. Employees were friendly, helpful and on time! Would reccomend Rivertown Toyata to all my friends. More

by Mmanley49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
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May 11, 2024 -

Rivertown Toyota responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 07, 2024

They suck service is terrible and they really just don’t give a xxxx at all More

by sawyer56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hopkins
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May 08, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 07, 2024

They serviced my car in a timely manner. Natali took good care of me and made sure I got in and out with no hassle. More

by j.teal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali
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May 09, 2024 -

Rivertown Toyota responded

We're delighted to learn about your positive experience and the great assistance provided by Natali! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 07, 2024

Very good. Very informative on what was done & things that needed to be done. Polite More

by byrdecc18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Vargas Advisor & R.Muldoon techician, John Hopkins
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May 09, 2024 -

Rivertown Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 07, 2024

Waited 2 1/2 hours for a simple oil change / tire rotation. Need to hire more technicians. More

by sherrill.ronald1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Report | Print
May 09, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 03, 2024

A quick and easy process! I had a great experience purchasing my car from Rivertown Toyota! More

by Agiesin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Williams
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May 07, 2024 -

Rivertown Toyota responded

Congratulations on your new vehicle! We're thrilled to have delivered a quick and easy sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 03, 2024

Thorough review of my car's mechanics, which gives me some peace of mind. The tech I worked with was professional and courteous. More

by kmo727
Recommend Dealer
Yes
Employees Worked With
Service technician representative
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May 07, 2024 -

Rivertown Toyota responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 02, 2024

Charges for services not rendered. Took car in 5/1/2024 & was blatantly lied to. More

by Rena Jade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Torres
Report | Print
May 03, 2024 -

Rivertown Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
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