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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
512 Reviews
Call Dealership (706) 327-1224
View Awards

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 512 reviews

June 12, 2026

Easy to get quick appointment. Fast service by the technicians. Chase, the service rep was very helpful and kept me informed! More

by rmcarter01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable, Digital AirStrike
Report | Print
Jun 12, 2026 -

Group 1 GMC Rivertown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 GMC Rivertown. If you have any further questions, please give us a call. We're always happy to help!

June 11, 2026

Val was truthful, very responsive and a pleasure to work with. Finance guy was also very helpful More

by bloechlj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jun 11, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! It's fantastic to hear that you had such a positive experience with Val and our finance team at Rivertown GMC. We pride ourselves on providing excellent customer service, and it’s great to know that we met your expectations. Looking forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

Jun 11, 2026 -

Group 1 GMC Rivertown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2026

At first I didn’t see the service issue from the diagnosis text. After a follow up call, I understood the issue. Communication during service was excellent. More

by mcstory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase, Digital AirStrike
Report | Print
Jun 02, 2026 -

Group 1 GMC Rivertown responded

Thank you for your feedback! We're glad to hear that our communication during your service experience at Rivertown GMC was excellent. It's important to us that our customers fully understand the details of their service. We appreciate you taking the time to share your thoughts and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

May 27, 2026

I’m pleased with the staff and the location; I’ve been using this facility for the last five years. Never have had complaints against them. More

by SMITHSOLUTIONS4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart, Digital AirStrike
Report | Print
May 28, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We truly appreciate your loyalty to Rivertown GMC over the past five years. It's great to hear that you are pleased with our staff and location. Looking forward to continuing to provide you with excellent service in the future! Sincerely, The Rivertown Buick GMC Team

May 26, 2026

Excellent service and follow up. They were easy to do business with. I like how they have a great selection. More

by jphbrantley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ebert
Report | Print
May 26, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We’re happy to hear that you had an excellent experience with Rivertown GMC and found our service and selection to be top-notch. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

May 23, 2026

Greg is My service advisor. He is always great!!! I always get great service from this dealership. More

by jessiethomas110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
May 23, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Jessie! We’re thrilled to hear that you consistently receive great service at Rivertown GMC, and we appreciate your shoutout to Greg. Our team looks forward to seeing you again for your next visit! Sincerely, The Rivertown Buick GMC Team

May 19, 2026

They done a great job on my purchase of a vehicle. I am very grateful. They're very honest. Appreciate it More

by rodneyreeves908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
May 20, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Rodney! We’re thrilled to hear that you had a great experience with your vehicle purchase at Rivertown GMC. Our team strives to be honest and provide excellent service, and we appreciate your recognition. Looking forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

May 22, 2026 -

Group 1 GMC Rivertown responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

May 19, 2026

Their service department staff are always professional providing updates on the status, and communicating effectively any issues discovered. Gary , my service point of contact, treats me with respect More

by mcockerham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 19, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Rivertown GMC, particularly with our service department and Gary. Providing professional service and clear communication is very important to us, and it’s great to know that you felt respected during your visits. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

May 15, 2026

Mike at Rivertown GMC Service did a great job getting me in and out in a timely manner for my scheduled oil change. More

by onemanparty1044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 15, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We’re thrilled to hear that Mike provided you with efficient service during your oil change at Rivertown GMC. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

May 14, 2026

I got there at 1030 finished at 12 man spelt my name wrong after I wrote it down for him also I got oil change usually they inspect tired top off fluids he stated they only did what I asked for replied More

by ashaleyharps2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
May 16, 2026 -

Group 1 GMC Rivertown responded

I apologize that we had unfortunately not lived up to the standard and would like to further discuss this if you wouldn't mind. Please reach out at 706-324-4321 to discuss.   Sincerely,   J.R. Carmichael Service Director - Group 1 GMC Rivertown (706) 780-4321 jcarmichael@group1auto.com

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