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Group 1 GMC Rivertown

Columbus, GA

4.6
527 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 527 reviews

July 22, 2026

Customer service was awesome. He kept us updated with the process of my vehicle. I woll come again. Work was done quickly and in a timely manner. More

by Willie waldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 23, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful feedback, Willie! We’re thrilled to hear that you had an awesome experience with us at Rivertown GMC. It’s great to know that you appreciated the updates on your vehicle and the timely service. We look forward to welcoming you back for your next visit! Sincerely, The Rivertown Buick GMC Team

July 22, 2026

Best dealership to work with. Keshia was by far the best service advisor i've ever dealt with. Will always do business with her and Rivertown GMC. More

by Wild Bill Hickok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keshia Muse,
Jul 22, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We are thrilled to hear that Keshia provided you with such excellent service. At Group 1 GMC Rivertown, we strive to create a positive experience for all our customers. Our team looks forward to seeing you again in the future! Sincerely, The Rivertown Buick GMC Team

July 19, 2026

I've Been Reporing With River Town Group 1 Abd Mike Clark For Umpteen Years, It's Been Nice GM Is Just That, Nice Kind And Find...Thank You Mr. ZZ More

by lovetyron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike ZZ Clark Parts Department Guy
Jul 19, 2026 -

Group 1 GMC Rivertown responded

Thank you for your review! We truly appreciate your loyalty to Group 1 GMC Rivertown over the years. It's wonderful to hear that Mike and our staff have provided you with a positive experience. Our team looks forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

July 14, 2026

Kaleb did a great job, it’s our 2nd vehicle we bought there. He worked with us and was never pushy More

by baez6289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb
Jul 15, 2026 -

Group 1 GMC Rivertown responded

Grateful for such a lovely review! We’re happy to hear that Kaleb provided you with excellent service during your recent purchase at Rivertown GMC. It’s fantastic to know this is your second vehicle with us! We appreciate your loyalty and look forward to assisting you again in the future. Enjoy your new ride! Sincerely, The Rivertown Buick GMC Team

July 14, 2026

The service person was condescending when I asked how much the oil change was he stated the total price several times. I finally said I thought it was $79.99 because that is what I saw on the website. He More

by Tbrach12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Jul 15, 2026 -

Group 1 GMC Rivertown responded

We are sorry that your experience was less than you expected and what we strive for please feel free to reach out at 706-324-4321 to please discuss and find how we can improve your future visits. J.R. Carmichael Service Director Group 1 Rivertown GMC jcarmichael@group1auto.com

July 13, 2026

My service work is always prompt and reliable. I have had all my service work done at this dealership and I'm very satisfied. More

by denellpeeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S Freyberger
Jul 14, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We’re thrilled to hear that you find our service prompt and reliable at Rivertown GMC. Your satisfaction is our priority, and we appreciate your continued trust in us for your service needs. We look forward to seeing you again! The Rivertown Buick GMC Team

July 09, 2026

We have been doing business with this dealership for many years. We have always been pleased with their service. Greg has always met our needs and is always friendly and knowledgeable. Will recommend this de More

by gracedav37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mccart
Jul 10, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Grace! We truly appreciate your loyalty to Rivertown GMC over the years. It’s great to hear that Greg has consistently provided you with friendly and knowledgeable service. Your recommendation means a lot to us, and we look forward to continuing to meet your needs in the future. Don’t hesitate to visit us again! Sincerely, The Rivertown Buick GMC Team

July 03, 2026

Good service didn’t have to wait as long as was anticipated thanks for the service More

by williegary571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 03, 2026 -

Group 1 GMC Rivertown responded

Thank you for your feedback, Willie! It's great to know you received good service and that your wait was shorter than expected. At Rivertown GMC, we strive to provide our customers with a seamless experience. We look forward to serving you again soon. Sincerely, The Rivertown Buick GMC Team

June 29, 2026

The service was great but the wait was too long. I was there from 8:30-1:30. More

by carleneangry1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 02, 2026 -

Group 1 GMC Rivertown responded

We regret that it took longer than your expected time frame for your service and look forward to retraining our advisors to give more transparent time frames to our valued customers. J.R. Carmichael Service Director - Group 1 GMC Rivertown jcarmichael@group1auto.com

June 29, 2026

Great service, the advisor was very helpful. The advisor kept us up-to-date the entire time. More

by merlene27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jun 30, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Merlene! We’re thrilled to hear that you had a great experience at Group 1 GMC Rivertown and found our advisor helpful in keeping you updated. Our team appreciates your feedback and looks forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

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