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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
553 Reviews
Call Dealership (706) 327-1224
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1661 Whittlesey Rd

Columbus, GA

31904

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Showing 553 reviews

October 08, 2026

Group One Rivertown GMC delivers outstanding customer service, friendly staff, professionalism, and an excellent experience every time! More

by Milton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Oct 09, 2026 -

Group 1 GMC Rivertown responded

Thank you, Milton! We appreciate your kind words about our customer service and friendly staff at Rivertown GMC. It's great to hear you consistently have an excellent experience with us. We look forward to welcoming you back for your next visit! Sincerely, The Rivertown Buick GMC Team

October 08, 2026

Mike is very helpful each time I need service or repairs. He explains all problems in detail. More

by dniecy006
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael clarke
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Oct 09, 2026 -

Group 1 GMC Rivertown responded

Thank you for your feedback! We’re glad Mike has been so helpful in assisting you with service and repairs at Rivertown GMC. Providing detailed explanations is part of our commitment to excellent customer service. We look forward to seeing you again for your next visit! The Rivertown Buick GMC Team

October 08, 2026

I got a new employee and delivered my car at 7:45 for an 8:00 appointment. I was told it could take 2-3 hours. It took nearly 5 hours for just a 40,000 mile check with no issues. Then I ask to have my dash More

by racinggranny2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sondra
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October 07, 2026

Greg McCart has been taking care of my family vehicles 16 years. His keen attention to detail and customer service satisfaction is why i will always have my vehicles serviced there whether it’s a GM product More

by ksimscog2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg McCart
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Oct 07, 2026 -

Group 1 GMC Rivertown responded

Thank you so much for your amazing review! We truly appreciate your loyalty over the years and are thrilled to hear about your positive experiences with Greg at Rivertown GMC. His dedication to customer service and attention to detail are indeed invaluable. Looking forward to continuing to serve you and your family for many more years to come! Sincerely, The Rivertown Buick GMC Team

October 03, 2026

I have been bringing them my 2020 sierra since I got it in 2020 and they have always taken care of me. Great staff and service. More

by jacoreywilson1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Mike, and Stewart , Digital AirStrike
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Oct 04, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Jacorey! We’re glad to hear that you’ve been satisfied with the care and service you’ve received for your 2020 GMC Sierra at Rivertown GMC. Our team is dedicated to providing excellent service, and it’s great to know we’ve met your expectations. We look forward to seeing you again for your future needs! Sincerely, The Rivertown Buick GMC Team

September 25, 2026

Stewart Freyberger is an awesome advisor , honest and fair with our vehicle problems.... thank you More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Transmission man
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Sep 26, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Thomas! We are delighted to hear that you had a positive experience with Stewart at Rivertown GMC. His honesty and fairness are truly valued, and our team appreciates you taking the time to share your feedback. We look forward to helping you again in the future! Sincerely, The Rivertown Buick GMC Team

September 22, 2026

Fantastic team. Location is exceptional with multiple dealerships under the same leadership allowing you to pick any vehicle across various manufactures. Wide select More

by Oh2btru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nigel
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Sep 22, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We’re thrilled to hear that you had a fantastic experience at Rivertown GMC. Our team works hard to provide a great selection and easy test drive options for our customers. We look forward to welcoming you back to explore more vehicles in the future! Sincerely, The Rivertown Buick GMC Team

September 22, 2026

We are very pleased with the job that was done on our vehicle!! It seems to be working good and we appreciate the customer service that we received! Kudos to GMC!! More

by jennifer_marshall28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Print
Sep 22, 2026 -

Group 1 GMC Rivertown responded

Thank you for your review, Jennifer! We’re glad you are pleased with the service on your vehicle and that our customer service met your expectations. We appreciate your kind words and look forward to assisting you again at Rivertown GMC! The Rivertown Buick GMC Team

September 15, 2026

Customer service was excellent, nothing else to say I have no worries or complaints thank you More

by Shaun.shearer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Print
Sep 16, 2026 -

Group 1 GMC Rivertown responded

Thank you so much for your wonderful review, Shaun! Our team greatly appreciates your kind words about the excellent customer service you received at Rivertown GMC. We’re thrilled to hear that you have no worries or complaints. We look forward to seeing you again soon! The Rivertown Buick GMC Team

September 12, 2026

They always take very good care of my vehicle. The service advisors are great to work with More

by twilliams4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Print
Sep 13, 2026 -

Group 1 GMC Rivertown responded

Thank you for your review! We’re pleased to hear you always receive great service at Rivertown GMC and that our service advisors have made a positive impact on your experience. We look forward to taking care of your vehicle in the future! The Rivertown Buick GMC Team

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