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Group 1 GMC Rivertown

Columbus, GA

4.6
499 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 499 reviews

April 28, 2026

Tom the salesman was amazing and I will be buying my next car there as well. More

by wildmn697
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Apr 28, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We're thrilled to hear that Tom provided you with an amazing experience at Rivertown GMC. We look forward to helping you with your next vehicle purchase! Feel free to share your experience with others. See you again soon! Sincerely, The Rivertown Buick GMC Team

April 27, 2026

Everyone was great. It was like a family we had never met. I’m glad we did. More

by Barbara.l.henley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne, Digital AirStrike
Apr 27, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Barbara! We’re excited to hear that you felt like part of the Rivertown GMC family during your visit. Our team strives to create a welcoming atmosphere for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

April 25, 2026

Received us very well an took care of us an we felt right at home More

by garlandlws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clarke, Keisha, Digital AirStrike
Apr 25, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! It's fantastic to hear that you felt at home during your visit to Rivertown GMC. Our team is dedicated to providing excellent service, and we're glad we could take care of you. Looking forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

April 09, 2026

Did not even have a appointment , Called while in town and was told to come on. Quick service for oil change and tire rotation. Reasonable and had a coupon for $10.00. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keyshia Muse
Apr 10, 2026 -

Group 1 GMC Rivertown responded

Thank you for the great review, Terry! We’re thrilled to hear that you were able to get a quick oil change and tire rotation at Rivertown GMC, especially on short notice. It’s wonderful that you took advantage of our coupon as well. We look forward to seeing you again for your next service! Sincerely, The Rivertown Buick GMC Team

Apr 10, 2026 -

Group 1 GMC Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 03, 2026

The dealership is always amazing, it is quick and easy to get my services done. The staff is always nice and polite. More

by SummerW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa? , Mike, Digital AirStrike
Apr 03, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Summer! We’re thrilled to hear that you find Rivertown GMC to be quick and easy for your service needs. Our team takes pride in providing polite and efficient service, and your feedback truly means a lot to us. We look forward to seeing you again for your next visit! Sincerely, The Rivertown Buick GMC Team

March 25, 2026

Tom was great to work with. No pressure just real numbers and straight to the point. More

by hkabdugan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Mar 25, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We appreciate your feedback and are thrilled to hear that Tom was great to work with and provided you with a no-pressure experience at Rivertown GMC. Our team aims to keep things straightforward and transparent for our customers. Hoping to see you again soon! Sincerely, The Rivertown Buick GMC Team

March 23, 2026

When I first walked in no one greeted me or asked what they could help with. Stood around for several minutes before I was even acknowledged. No other customer was in the service department. After bei More

by blakerolison
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Mar 26, 2026 -

Group 1 GMC Rivertown responded

Thank you for your feedback. We sincerely apologize that your recent visit did not match the level of service you experienced previously. Your service was completed in under an hour, but we understand that communication and overall experience are just as important. We regret that updates, including the MPVI video, were not provided this time and have addressed this with our team. We appreciate you bringing this to our attention and would welcome the opportunity to speak with you further. Please feel free to contact me directly at 706-480-4321. J.R. Carmichael Service Director - Group 1 GMC Rivertown jcarmichael@group1auto.com

March 21, 2026

Excellent customer service, received great Maintenance service for my 2026 Terrain, updates frequently of service. More

by Janice_p_chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Mar 22, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Janice! We’re thrilled to hear that you received excellent customer service and great maintenance for your 2026 Terrain at Rivertown GMC. We appreciate your feedback and look forward to serving you again at Rivertown GMC! Sincerely, The Rivertown Buick GMC Team

Mar 24, 2026 -

Group 1 GMC Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2026

Great service. Greg is always great to work with and takes good care of my car! More

by rmcarter01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service dept.
Mar 20, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Rivertown GMC and that Greg provided you with excellent service. We appreciate your support and look forward to taking care of your car again in the future! Sincerely, The Rivertown Buick GMC Team

Mar 22, 2026 -

Group 1 GMC Rivertown responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2026

Michael Clark and his team did a fantastic job! I've worked with Mike for years and he has always been excellent! More

by dblackmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Clark, Digital AirStrike
Mar 05, 2026 -

Group 1 GMC Rivertown responded

Thank you so much for your kind words! It's great to hear that Michael and the team at Rivertown GMC provided you with excellent service. We appreciate your loyalty over the years and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

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