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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
507 Reviews
Call Dealership (706) 327-1224
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1661 Whittlesey Rd

Columbus, GA

31904

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Showing 507 reviews

May 23, 2026

Greg is My service advisor. He is always great!!! I always get great service from this dealership. More

by jessiethomas110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
May 19, 2026

They done a great job on my purchase of a vehicle. I am very grateful. They're very honest. Appreciate it More

by rodneyreeves908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
May 20, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Rodney! We’re thrilled to hear that you had a great experience with your vehicle purchase at Rivertown GMC. Our team strives to be honest and provide excellent service, and we appreciate your recognition. Looking forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

May 22, 2026 -

Group 1 GMC Rivertown responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

May 19, 2026

Their service department staff are always professional providing updates on the status, and communicating effectively any issues discovered. Gary , my service point of contact, treats me with respect More

by mcockerham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 19, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Rivertown GMC, particularly with our service department and Gary. Providing professional service and clear communication is very important to us, and it’s great to know that you felt respected during your visits. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

May 15, 2026

Mike at Rivertown GMC Service did a great job getting me in and out in a timely manner for my scheduled oil change. More

by onemanparty1044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 15, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We’re thrilled to hear that Mike provided you with efficient service during your oil change at Rivertown GMC. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

May 14, 2026

I got there at 1030 finished at 12 man spelt my name wrong after I wrote it down for him also I got oil change usually they inspect tired top off fluids he stated they only did what I asked for replied More

by ashaleyharps2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
May 16, 2026 -

Group 1 GMC Rivertown responded

I apologize that we had unfortunately not lived up to the standard and would like to further discuss this if you wouldn't mind. Please reach out at 706-324-4321 to discuss.   Sincerely,   J.R. Carmichael Service Director - Group 1 GMC Rivertown (706) 780-4321 jcarmichael@group1auto.com

May 12, 2026

History class. I was greeted.soon as I walked in by Brandon I was treated very well and catered to my knees, and he lent me pick the vehicle. he worked with me, an More

by Stanley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Digital AirStrike
Report | Print
May 13, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Stanley! We’re thrilled to hear about your positive experience at Rivertown GMC, especially with Brandon and our staff. It’s great to know that we catered to your needs and helped you find the perfect vehicle. We appreciate your support and look forward to welcoming you back soon! Sincerely, The Rivertown Buick GMC Team

May 06, 2026

It’s a great experience they do what it takes to get the job done and get you back on the road More

by Cphillips57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
May 07, 2026 -

Group 1 GMC Rivertown responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience at Rivertown GMC. Our team is dedicated to getting you back on the road as smoothly as possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

May 03, 2026

Excellent service department! Professional and prompt . Would highly recommend Group 1 Rivertown in Columbus Georgia More

by Ann K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Boyd , Digital AirStrike
Report | Print
May 04, 2026 -

Group 1 GMC Rivertown responded

Ann, thank you for your kind words! We're delighted to hear that you had an excellent experience with our service department at Rivertown GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

April 28, 2026

Tom the salesman was amazing and I will be buying my next car there as well. More

by wildmn697
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Apr 28, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words! We're thrilled to hear that Tom provided you with an amazing experience at Rivertown GMC. We look forward to helping you with your next vehicle purchase! Feel free to share your experience with others. See you again soon! Sincerely, The Rivertown Buick GMC Team

April 27, 2026

Everyone was great. It was like a family we had never met. I’m glad we did. More

by Barbara.l.henley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne, Digital AirStrike
Report | Print
Apr 27, 2026 -

Group 1 GMC Rivertown responded

Thank you for your kind words, Barbara! We’re excited to hear that you felt like part of the Rivertown GMC family during your visit. Our team strives to create a welcoming atmosphere for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

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