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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
544 Reviews
Call Dealership (706) 327-1224
View Awards

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 544 reviews

September 12, 2026

They always take very good care of my vehicle. The service advisors are great to work with More

by twilliams4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Print
September 11, 2026

The staff as a whole are just a delight. Very professional, friendly, and courteous. They also know their stuff and always put the customer needs first. More

by baronharris2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Digital AirStrike
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Sep 12, 2026 -

Group 1 GMC Rivertown responded

Thank you for sharing your experience! We truly appreciate your kind words about our staff at Group 1 GMC Rivertown. It's great to hear that you found them professional, friendly, and knowledgeable. We always strive to put our customers' needs first, and your feedback reaffirms our efforts. We hope to see you again soon! Sincerely, The Rivertown Buick GMC Team

September 11, 2026

Our salesman and financer were excellent and very knowledgeable I would definitely recommend their services More

by sofronskimabry1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 12, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're glad that you had an excellent experience with our sales and finance teams at Group 1 GMC Rivertown. Your recommendation means a lot to us. We look forward to serving you again in the future! The Rivertown Buick GMC Team

September 03, 2026

Great customer service, went out of their way to take care of me and always communicate well More

by Mhoytsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Print
Sep 04, 2026 -

Group 1 GMC Rivertown responded

Thank you for taking the time to share such a wonderful review! We truly appreciate your kind words about the great customer service you experienced at Rivertown GMC. It’s our goal to go above and beyond for our customers, and we’re glad to hear that our team took good care of you. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

September 03, 2026

Greg is amazing. Only advisor i deal with and have dealt with for over two years. Always fair and gets job done as fast as possible. More

by melanie.stockdaile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Print
Sep 04, 2026 -

Group 1 GMC Rivertown responded

We're so thankful for your generous review, Melanie! We truly appreciate your kind words about Greg and your continued trust in Rivertown GMC over the past two years. It’s great to hear that you find our service fair and efficient. We look forward to assisting you again in the future! The Rivertown Buick GMC Team

August 28, 2026

GMC WAS VERY NICE AND TIMELY. I felt like I was their number one priority More

by revfelixworthen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Print
Aug 29, 2026 -

Group 1 GMC Rivertown responded

Thank you for your fantastic review, Felix! We’re pleased to hear that you felt like a top priority during your visit to Rivertown GMC. Our team strives to provide excellent service, and your feedback truly motivates us. We look forward to seeing you again soon! The Rivertown Buick GMC Team

August 27, 2026

Val my sales rep from the first time I entered the building she was the very professional and knowledgeable and made my buying experience excellent. Good job…. Thanks More

by melvin_mccollum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Print
Aug 27, 2026 -

Group 1 GMC Rivertown responded

Thank you for your amazing review, Melvin! We’re thrilled to hear that Val provided you with a professional and knowledgeable experience at Rivertown GMC. Your kind words are appreciated, and we are glad you had an excellent buying experience. Looking forward to seeing you again! Sincerely, The Rivertown Buick GMC Team

August 26, 2026

Came in for an oil change and tire rotation. Keshia the service writer was amazing however the tech said he was unable to rotate my tires because my truck was lifted. I bought my truck brand new More

by Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keshia, Digital AirStrike
Print
Aug 30, 2026 -

Group 1 GMC Rivertown responded

We apologize for the incorrect information we gave you and would like to make it correct by offering a complementary tire rotation for your inconvenience. Please feel free to reach out to schedule at 706-324-4321. Sincerely, J.R. Carmichael Service Director - Group 1 GMC Rivertown

August 25, 2026

From start to finish, Greg stayed in contact with me through the whole process. I received periodic text messages on the status of my truck. When I received my truck, everything was done as expected. More

by shawn.burke47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Print
Aug 26, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review, Shawn! We’re thrilled to hear that Greg kept you informed throughout the process and that your truck was delivered as expected. Your satisfaction is our priority at Rivertown GMC, and we appreciate your feedback. We look forward to seeing you again in the future! The Rivertown Buick GMC Team

August 25, 2026

Friendly staff that communicated well and helped me work a deal from out of town. Highly recommend. More

by billhaller29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Sherman, Kevin Colagelo
Print
Aug 25, 2026 -

Group 1 GMC Rivertown responded

Thank you for your review, Bill! We’re thrilled to hear that you had a positive experience with our friendly staff at Rivertown GMC. We appreciate your recommendation and are glad we could assist you with your deal from out of town. If you need anything else in the future, don’t hesitate to reach out. Our team looks forward to serving you again! Sincerely, The Rivertown Buick GMC Team

Aug 30, 2026 -

Group 1 GMC Rivertown responded

Hi, thank you so much for your positive comments about Group 1 GMC Rivertown! Thanks again for the recommendation, and have an amazing day!

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