Group 1 GMC Rivertown
Columbus, GA
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I am always well pleased with the service I receive at Rivertown GMC. I am treated with respect and care. My favorite service advisor is Michael Clark, he has been my service advisor over 7 years. He is Rivertown GMC. I am treated with respect and care. My favorite service advisor is Michael Clark, he has been my service advisor over 7 years. He is very patient, knowledgeable, pleasant, professional and caring person. I also want to thank the service techs for the excellent work they perform on my vehicles. I will always choose Rivertown GMC for my vehicles service needs. Thanks to Rivertown GMC service department. More
Customer service is great and consistent. Michael Caldwell is outstanding and keeps you up to date on your car status. Never a bad time when I visit. Michael Caldwell is outstanding and keeps you up to date on your car status. Never a bad time when I visit. More
Great communication ! On time ! Pleasure to work with , reasonable for oil change ! Received text and email for inspection and recommended maintenance On time ! Pleasure to work with , reasonable for oil change ! Received text and email for inspection and recommended maintenance More
I got a new employee and delivered my car at 7:45 for an 8:00 appointment. I was told it could take 2-3 hours. It took nearly 5 hours for just a 40,000 mile check with no issues. Then I ask to have my dash 8:00 appointment. I was told it could take 2-3 hours. It took nearly 5 hours for just a 40,000 mile check with no issues. Then I ask to have my dash numbers to be put back just like I had them. Wasn’t done I had to go back and ask someone to fix it for me. Their service is usually better than this. More
Greg McCart has been taking care of my family vehicles 16 years. His keen attention to detail and customer service satisfaction is why i will always have my vehicles serviced there whether it’s a GM product years. His keen attention to detail and customer service satisfaction is why i will always have my vehicles serviced there whether it’s a GM product or not. I can not say enough about his professionalism! The very best service agent in the business! More
