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Riverside Nissan Rome

Rome, GA

4.7
420 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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420 Reviews of Riverside Nissan Rome

August 26, 2024

After a failed purchase with Carvana, we were looking for a personalized local dealership experience. Shottenkirk Nissan was wonderful! Kaleb and Miles were knowledgeable, friendly and got us in a perfect ve More

by JASONMURP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Buck, Miles Tuck
Report | Print
Aug 27, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

August 24, 2024

Service Dept is great, but I had a problem with parts. I don't understand why Nissan corp. doesn't carry touch up paint for my vehicles bumper. More

by WANFRE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Aug 25, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

August 24, 2024

Easy to deal with. Courteous great service. Eager to please great cleanliness excellent experience thanks More

by CATHLEENWILSON54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, JT Laughridge, Miles Tuck
Report | Print
Aug 25, 2024 -

Riverside Nissan Rome responded

CATHLEEN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

August 24, 2024

excellent service, repeat customer and never had a problem and always quick service. Would recommend them for service More

by TPSCGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Aug 25, 2024 -

Riverside Nissan Rome responded

Hi thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

August 23, 2024

Good job as always, thank you. I don't know why you would need more words that says it all! More

by VONANDMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Aug 23, 2024 -

Riverside Nissan Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

August 23, 2024

Had an appointment for oil change and rotation. Got me in quick and I was on my way! More

by DMATHIS148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall
Report | Print
Aug 23, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 19, 2024

They were very friendly, and they were able to answer all questions we had on the cars. More

by DAVIDCBRISENDINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Buck, Miles Tuck
Report | Print
Aug 19, 2024 -

Riverside Nissan Rome responded

DAVID, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

August 19, 2024

They were very friendly, and they answered question I had regarding the vehicles on the lot. More

by DAVIDCBRISENDINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Buck, Miles Tuck
Report | Print
Aug 19, 2024 -

Riverside Nissan Rome responded

DAVID, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

August 18, 2024

I really only worked with Sara on the computer I worked wit Tori ( sales manager) for mostly everything. He was definitely first class all the way no pressure just worked out a deal smooth as it could be. More

by DEERH350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah-Kate Pelfrey, Seth Davis, Kaleb Buck, Miles Tuck
Report | Print
Aug 19, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

August 18, 2024

Pulled in to the shop without an appointment. My car barely made it there. The gentleman stated that he was pretty sure he knew what the problem was and I agreed, it had done this bout 6 month More

by ECLIPSED07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Aug 19, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

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