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Riverside Nissan Rome

Rome, GA

4.7
421 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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421 Reviews of Riverside Nissan Rome

September 30, 2023

Jaime was terrific. He explained everything and was very helpful. I really enjoy using Nissan Service for all my car needs. More

by CJRUSH57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Ronnie Blake
Report | Print
Oct 02, 2023 -

Riverside Nissan Rome responded

CJRUSH57, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2023

Excellent customer service. Price as estimated and promptly taken care after I arrived. Appreciated being told of September sale on tires. More

by JOAN.KINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Ronnie Blake
Report | Print
Oct 02, 2023 -

Riverside Nissan Rome responded

JOAN.KINES, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

September 27, 2023

Excellent service. Jaime even replaced my missing tire valve cover. I will return here for service in the future. More

by JAXD1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Sep 28, 2023 -

Riverside Nissan Rome responded

JAXD1128, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2023

You all were very professional and kind. I appreciate you getting me a tire so quickly. Thanks, for the great service! Leigh Ann McGhee More

by BRAXTONSLEELEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Dalton Lloyd, Ronnie Blake, Dondra Edwards, Lauren King
Report | Print
Sep 29, 2023 -

Riverside Nissan Rome responded

BRAXTONSLEELEE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 25, 2023

The service representatives took care of my needs in a timely manner and were thorough and courteous. My visit was very pleasant. More

by JOHN.HUTCHINS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Carter , Matt Duvall
Report | Print
Sep 26, 2023 -

Riverside Nissan Rome responded

JOHN.HUTCHINS12, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 24, 2023

Who is Ronnie Blake? Overall, very positive experience and good results . Cost was very reasonable More

by D.ALANWOOD511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Sep 27, 2023 -

Riverside Nissan Rome responded

D.ALANWOOD511, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 24, 2023

I recently visited Shottenkirk Nissan Rome for an oil change on my wife's Nissan, and I must say, the service was impeccable. Matthew Duvall assisted me, and his kindness and attentiveness truly stood ou More

by LAIZADONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Sep 27, 2023 -

Riverside Nissan Rome responded

LAIZADONI, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 24, 2023

It’s just amazing the costumer attention and the service I recommend this Deeler 100 % More

by VELASQUEZ_ARSENIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall
Report | Print
Sep 27, 2023 -

Riverside Nissan Rome responded

VELASQUEZ_ARSENIO, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

September 24, 2023

Overall The service department was the best The service was professional friendly and on time ! The cost was fair and reasonable I definitely will be using the service department maintenance More

by JMSINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Sep 27, 2023 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 24, 2023

Matt Duvall took care of us all the way to the end of our visits Thank you Matt More

by SWILL60846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Sep 27, 2023 -

Riverside Nissan Rome responded

SWILL60846, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

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