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Riverside Nissan Rome

Rome, GA

4.7
421 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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421 Reviews of Riverside Nissan Rome

October 11, 2023

Everyone is always so helpful and caring and very nice) I would recommend this service center to anyone More

by SKAYE0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Dalton Lloyd, Dondra Edwards, Lauren King
Report | Print
Oct 12, 2023 -

Riverside Nissan Rome responded

SKAYE0211, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

October 07, 2023

The Service Man was excellent. I was a little upset when I got home and my Mudflap did not have but one pin put in it, and it was still loose. I could go over a bump, and loose it More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Oct 09, 2023 -

Riverside Nissan Rome responded

P, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 07, 2023

Great service! Quick and easy. Thanks for the excellent care. Appreciated the economical service too. More

by AFORBES1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dondra Edwards
Report | Print
Oct 09, 2023 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

October 06, 2023

Jamie Carter was excellent getting me in and quickly. I had my car serviced and he took care of it. I have had 3 Nissans. So far the service department has been great. More

by RGOOLSBY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter - service Dept
Report | Print
Oct 09, 2023 -

Riverside Nissan Rome responded

RGOOLSBY2, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 06, 2023

prompt and kind services and employees. Good with keeping us informed and reviewed findings concerning our vechicle.. More

by HRUNY00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Dondra Edwards
Report | Print
Oct 09, 2023 -

Riverside Nissan Rome responded

HRUNY00, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 04, 2023

Wonderful people and very helpful. Thanks for the great deal and amazing car. We are super happy! More

by MaddieMNM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cooper , Brad McDevitt
Report | Print
Oct 05, 2023 -

Riverside Nissan Rome responded

MaddieMNM, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

October 01, 2023

Always great service, customer service is excellent! Matt helped me choose a better tire than the one I originally picked out. And saved me money at the same time! More

by Gigi Binion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall
Report | Print
Oct 02, 2023 -

Riverside Nissan Rome responded

Gigi Binion, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 01, 2023

It was an easy process overall, they got the job done a little bit early which was nice and everyone was very pleasant at the dealership More

by JOHNPREST65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Oct 02, 2023 -

Riverside Nissan Rome responded

JOHNPREST65, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 30, 2023

Excellent customer service. Repesentatives were friendly but their professionalism stood out. I was not pressured so I immediately felt they were trustworthy. My overall experie More

by AMARPERSAUD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Dalton Lloyd, Ronnie Blake, Dondra Edwards, Lauren King, Kristopher Nowakowski
Report | Print
Oct 02, 2023 -

Riverside Nissan Rome responded

AMARPERSAUD1, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 30, 2023

Very happy with the waiting area where I am able to continue to work while I wait on my vehicle. More

by EDDIECOULTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Oct 02, 2023 -

Riverside Nissan Rome responded

EDDIECOULTER, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

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