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Riverside Nissan Rome

Rome, GA

4.7
421 Reviews

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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421 Reviews of Riverside Nissan Rome

November 08, 2023

Great service as always. No issues. I have bought two vehicles and will seriously consider them in the future. More

by JROGERS1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Jamie Carter, Matt Duvall
Nov 09, 2023 -

Riverside Nissan Rome responded

JROGERS1958, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

November 06, 2023

Quick, thorough, friendly ! Jamie very helpful. Will return for service as it is needed or necessary! More

by DALEH3346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Nov 07, 2023 -

Riverside Nissan Rome responded

DALEH3346, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

November 04, 2023

Fast service. Took me in at my appt time. Waiting room very clean and comfortable. Service person professional and courteous. More

by RHOPPER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Lloyd, Ronnie Blake
Nov 06, 2023 -

Riverside Nissan Rome responded

RHOPPER, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 04, 2023

Service was great! And fast got done before they had told me. They also addressed my recall. More

by SCOTT.INGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Lauren King
Nov 06, 2023 -

Riverside Nissan Rome responded

SCOTT.INGLE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 04, 2023

I was very pleased with the service. The service technician took time to explain what was happening with the car, and I very much appreciate it. More

by SUZIEBKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Ronnie Blake
Nov 06, 2023 -

Riverside Nissan Rome responded

SUZIEBKS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 03, 2023

Technician was experienced and knew what to do. I had been there before and a new state of the art machine told them it was a good battery. Thank goodness for good old time experience.. More

by D.ALANWOOD511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Ronnie Blake
Nov 06, 2023 -

Riverside Nissan Rome responded

D.ALANWOOD511, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 01, 2023

So far, I'm satisfied with Shottenkirk Nissan of Rome. They've always been prompt. I would highly recommend them to anyone. Waiting time for service is reasonable. I'll probably always be a Nissan owne More

by XLECAMRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall, Lauren King
Nov 02, 2023 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 01, 2023

Everybody was friendly and you got a nice place to wait while getting my oil change but it seemed to take a little longer this time. More

by WILLIAMSON121
Recommend Dealer
Yes
Employees Worked With
I don’t know the man’s name but he is alway nice when I bring my truck in
Nov 02, 2023 -

Riverside Nissan Rome responded

WILLIAMSON121, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 01, 2023

Very friendly, prompt and professional. Good service . Will continue taking my vehicle to service . Excellent More

by Agerosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Nov 02, 2023 -

Riverside Nissan Rome responded

Agerosa, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 31, 2023

Arrived early, had no wait. Was pulled right in and finished within 45 mins. This was the first time using this dealership, so I am very pleased with my first experience with th More

by KMA269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Dondra Edwards, Lauren King
Nov 01, 2023 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

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